BIAL: Flying to newer heights of digitalization

Airports are that one place where not just dreams but even flights take off. That is why renovating airports is one of the first things that must be considered in our endeavor of building a better tomorrow. With civil aviation traffic growing at 20% per year, Bangalore International Airport Limited (BIAL) is one of the fastest growing airports in India. As of now it has a capacity of 20 million people but more than 23 million people travel to it. To cater to this gap, a terminal 2 is coming up soon.

The airport is building on its existing technological capabilities to offer its customers integrated services across various platforms. With continuous focus on innovation, another process to be introduced at BIAL is the Smart Security Lane with Automatic Tray Return. This is an integrated system that brings together cabin baggage X-ray machines, an automated tray return system and an advanced image management platforms. This will not just do away with the chaos at the Security Check Area but also significantly reduce the waiting time at the point of baggage screening. With biometric e-boarding process for passenger processing and access control already on the rocks, BIAL is one of the leading airports when it comes to adapting technology. With the BIAL app providing one-stop real time flight information, the future of aviation looks promising; more so from a digital perspective.