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How to Choose the Right IT Provider for Your Business

How to Choose the Right IT Provider for Your Business
The Siliconreview
10 June, 2020

These are difficult days to keep your business running smoothly. With so many employees working from home, the need for reliable technology is more urgent than ever before. You’ll have to find services that can help you meet your goals while offering security and the latest tools to allow your employees to continue to do their jobs well, even remotely

Fortunately, there are plenty of affordable and skilled IT providers such as BairesDev all over the world. How do you find the right one for your business? These key steps will help guide you as you make your decision.

Start with Your Goals and Needs

First, you should identify your priorities and what you want to gain from your software development partner. What talent gaps currently exist? What would you like to do even better? What’s missing? Your needs will, of course, vary based on the services you provide, specific jobs, and more.

For example, perhaps you want to implement a cloud platform to improve security, collaboration, and access for all employees and departments. Or maybe you’d like to streamline communication throughout the company by developing an internal virtual chat system. You could be looking to replace outdated technologies, too. Discuss priorities with other company leaders to create a shortlist of your goals for working with an IT provider.

Consider Location

The world is your oyster when it comes to IT services. Given that you’ll be collaborating remotely, you won’t be limited to services near you or even within the same country. You can turn to nearshore and offshore providers to both save money and find high-quality specialists.

Again, think about your priorities when deciding on a location. While offshore providers are often the cheapest model, nearshore providers offer a number of benefits, including sharing a similar time zone, which facilitates easier communication.

Think About What Service Model You Need

What kinds of services do you need? Consider how long you want them and what type you’re looking for. For example, you might want to implement a project-based model, in which you pay the IT provider to deliver specific projects. Another option is contracting an ongoing provider to provide services for you as needed or when problems arise. The model you choose, of course, will depend on your needs, your budget, and other factors.

Look Into Qualifications and Skills

This is one of the most important choices you’ll be tasked with making: identifying the provider with the best qualifications for the job at hand. In order to measure their skills and qualifications, look at factors such as:

  • Longevity of the business
  • IT experience in your particular industry
  • Past work
  • Interview responses

To help you gauge the provider’s quality and fit with your business, you should conduct an interview over Skype or a similar chat platform — in-person interviews might not be possible, especially given the pandemic. Ask them about their process, procedures, and how they would approach some specific IT issues and challenges. You should also ask for references and read reviews on platforms like Clutch, Upwork, and others.

Pay Attention to Security

The large-scale data breaches over the past few years should be enough to show you how important strong security is for you and your business. Make sure you ward off cyberattacks by hiring an IT provider with the know-how to secure your system, guarding against malware and other malicious threats.

Ask your prospective provider about their methodology for both protecting your data and technologies and building secure systems. You want to make sure your information is never at risk. Remember, too, that the IT provider will have access to a considerable amount of your business’ data, too, so it’s essential to find someone you know you can trust to ensure your protection. They should be well-versed on best security practices, too.

Factor in Scalability

Needs change and businesses grow. When choosing IT services for your business, think about whether they'll be able to scale what they can provide for you, and accommodate new needs as they emerge. Ask your prospective providers what scaling will entail in terms of methodology and cost, too. Will they be able to grow with you and help you adapt to changing times and demands?

IT is a vital component of keeping your business running smoothly. Choosing the right provider for your organization is not a task you should take lightly. There are many factors you need to consider when it comes to choosing a reliable, quality service — including the security they can provide, their qualifications and skills, and your own goals and objectives as an organization.

Finding the right provider for you may take some due diligence on your part, but it will be well worth the effort and save you headaches and hassle later on.