Control Your Brand Experience across the Digital Universe: Yext

Yext is the leading Digital Knowledge Management (DKM) platform. Yext’s mission is to give companies control over their brand experiences across the digital universe of maps, apps, search engines, voice assistants, and other intelligent services that drive consumer discovery, decision, and action. Today, thousands of businesses including brands like Taco Bell, Rite Aid, and Steward Health Care use the Yext Knowledge Engine™ to manage their digital knowledge in order to boost brand engagement, drive foot traffic, and increase sales.

Yext has been named the Best Place to Work by Fortune and Great Place to Work® as well as a Best Workplace for Women. Yext is headquartered in New York City with offices in Berlin, Chicago, Dallas, Geneva, London, Paris, Tyson’s Corner, San Francisco, Shanghai, and Tokyo.

Yext Products

When it comes to how consumers experience your brand, your website is only the beginning. Today, consumers use a diverse list of maps, apps, voice search tools, digital assistants, search engines, GPS systems, and social networks to find and engage with information about your business.

The Yext helps you Put every customer engagement to work for your brand — no matter where it takes place — and drive more business online and off.

Yext Knowledge Manager

A single source of truth for the public facts about your business. Your centralized hub to manage all the facts consumers seek about your people, places, and products — from locations, holiday hours, and in-store promotions to parking entrances and professional credentials. With Yext’s best-in-class, the cloud-based platform you’ll harness the power of knowledge to drive internal efficiencies, great brand experiences, and rich customer interactions everywhere online.

Yext Pages

Optimized. Accurate. Magnetic. Whether they’re looking for your people, your places or your products, consumers and search engines alike consider your website the authoritative source for facts about your brand. Yext Pages makes it easy to add and update these facts on your website, ensuring that the answers consumers find in intelligent search results are always accurate.

Yext Listings

Get found. Everywhere. Yext Listings puts you in control of the facts about your business across 100+ digital services globally, including Google, Amazon Alexa, Apple, Bing, Facebook, Yahoo, and Yelp. Yext’s industry-leading Knowledge Network gives you direct connections to all the places where consumers seek answers about your brand.

Yext Analytics

Bring customer engagement into focus — everywhere. With information about your brand scattered across the digital ecosystem, it’s never been possible to see a single, complete view of how customers are interacting with your business. Yext Analytics brings customer interactions into focus — everywhere they occur. Measure not only how well you rank in search, but how many of the facts that consumers see about your business you truly control.

Yext App Directory

Become a more intelligent enterprise. Your brand isn’t static, and neither are the facts about it. The knowledge about your business powers more than just the facts consumers see in search results — it also powers your operations and strategy. With the Yext App Directory (which includes pre-built integrations with applications like Zapier, Hubspot, Zendesk, Domo, and more), you’ll extend the power of your digital knowledge to the systems and processes you use every day. Become a more intelligent enterprise — and make Yext work even better for you.

Yext Solutions: Solutions to All Digital Knowledge Management Problems

Whether you have one location or ten thousand, Yext offers a solution to the data issues that harm your business. It wrote the book on Duplicate Listing Suppression. It has cleansed data for some of the world’s biggest brands. It has built thousands of local SEO-friendly pages that are proven to increase inbound search traffic. And via Yext’s App Directory, its platform integrates with some of the world’s leading enterprise applications.

Data Cleansing

Multiple datasheets, multiple departments, multiple mistakes. Sound familiar? Yext will clean up the facts about your business across all your internal data sources, keeping it consistent within your organization, so you can be fully confident in the information you provide to customers. 
Read on to learn how Yext can help you maintain internal consistency.

Duplicate Listing Suppression

Duplicate listings cause major confusion for both customers and search engine crawlers. Worst of all, they hurt your local search rankings. Yext’s patented Duplicate Suppression process solves the problem of duplicate business listings once and for all. Read on and learn how to silence the noise.

Global Data Management

The best global brands deliver amazing, local experiences online and off. The Yext Knowledge Engine helps you deliver such experiences with multilingual support, unmatched listings distribution, and a single source of truth for all of your digital knowledge. Read on to learn how Yext can help your global brand feel local everywhere.

Testimonials

“The Yext Knowledge Engine is the one constant in an extremely complicated and ever-changing digital landscape. Yext is the benchmark. If you are going to be in business, whether with one unit or with thousands of units, Yext needs to be the first thing you do in digital. Because Yext is first in class. Period.”

- Tina Hapner, VP of Marketing, Any Lab Test Now

“Most of our customers make the decision of where they’re going to eat within ten minutes of where they end up. So they’re seeking out information, seeking out directions, seeking out hours of operation — all of those things are critically important to our business. Thanks to the Yext Knowledge Engine, it’s easy to make changes to that information when necessary, and we’re finding that the accuracy and accessibility of our information have significantly improved.”

- Rob Lynch, Brand President and Chief Marketing Officer, Arbys

Greet the Chief

Howard Lerman, Founder & CEO: Howard Lerman founded Yext in 2006 with a single goal: to build an impactful, great company with super talented people. Along the way, Yext has re-invented three industries: pay-per-call advertising, business listings synchronization, and today, digital knowledge management. With hundreds of amazingly talented employees serving many of the world’s leading businesses, Yext is on its way to realizing Howard’s original vision. Yext is Howard’s fourth software company. Howard is also Co-Founder and Chairman of Confide, a leading off-the-record messaging service.

Howard is a proud graduate of TJHSST and barely graduated from Duke University.