Dedicated to meeting small to medium sized retailers needs with innovative solutions: UTC Retail

“Helping retailers significantly improve their business performance since 27 years.”

UTC RETAIL is focused on offering end-to-end solutions that help retailers significantly improve their business performance. It helps clients achieve this goal by providing retail solutions that streamline merchandise and customer management throughout their enterprise and across all customer channels. The primary results of its solutions include greater operational efficiency, better customer engagements, and enhanced profitability.

The question is, how does a specialty retailer reduce costs and continually improve enterprise-level systems, store-level systems, and customer relationships while controlling costs and mitigating business risk? Its answers reside in the way it serves the clients. Simply put, its approach provides retailers with more control over retail technology transformation. UTC RETAIL guides clients and lets them choose from a versatile and complete software, hardware, and service offering, so they obtain the functionality and features necessary to drive better business performance.

Retail clients choose from the enterprise-wide, multi-channel merchandising management solutions or a combination of store automation, merchandise planning or management solutions. In all cases, its proven hardware and service solutions complement these offerings, adding exponential value over the life of the solution. A single-source means greater value. UTC RETAIL is a one-stop-shop for the software, hardware, and service solutions that retail clients require. The solution set includes everything a retailer needs for merchandise planning, true multi-channel merchandise management, store automation, gift cards, customer loyalty, and sales analysis and management.

Retailers that depend on UTC RETAIL as their single source are ensured to receive a solution that aligns precisely with their business requirements. It provides every client with a team of software and hardware experts to support them over the life of their solution. All of this means partnering with UTC RETAIL is an ideal way to gain project control, optimize technology investments and eliminate the inefficiencies of having multiple suppliers.

Be Productive. Sell More

POS-J: UTC RETAIL’s Point of Sale solution, POS-J, is a best of breed store application suite offering a full-featured, easy-to-use register system backed by a host of powerful administrative applications. Built using the power of Java and designed to allow retailers to operate efficiently in almost any store environment, POS-J is engineered for rapid scalability.

ReadyStore: UTC RETAIL’s ReadyStore mobile in-store solution is a full-featured, easy-to-use application that can be deployed on iOS, Android or Windows compatible tablet or smartphone. It can be integrated with a retailer’s existing POS solution and provides a highly scalable solution for any retailer looking to quickly deploy a mobile in-store solution.

WinRetail: WinRetail is a fully integrated, enterprise wide retail merchandise management, catalog and Point of Sale solution. Scalable to grow with your retail organization, WinRetail provides robust functionality to meet the needs of the most demanding Buyers, Planners, Operations and Finance professionals.

Gift Card and Loyalty: Its Gift Card and Loyalty solution has one of the lowest total costs of ownership of all gift cards on the market today. Gift Card and Loyalty promotes customer loyalty, increases sales, emulates interest-free loans, leaves retailers with unclaimed cash — and eliminates all transaction fees.

The Proven Success

UTC RETAIL has a commitment to understand advanced retail practices in the market and provide them to the customers. UTC RETAIL helps hundreds of retailers grow their businesses by collaboratively working towards achieving many of their key strategic goals such as:

• Reducing inventory levels without compromising sales
• Distributing inventory faster, smarter and on time
• Increasing the value per transaction, thus increasing sales volume
• Eliminating multiple vendors and associated costs by using UTC RETAIL for both hardware and software needs
• Using thin architecture in deploying hardware technology, minimizing investments and thereby reducing energy consumption, to become a greener retailer

Meet the Master

Samuel J. Villanti, President and CEO: Sam joined UTC RETAIL as President and CEO in 1998 and led the management buy-out of UTC from Tridex Corporation in 2000. Sam has more than twenty years of management experience in the Point of Service industry. Sam previously held leadership positions with Axiohm IPB, Price Waterhouse Management Consulting Services and NCR Corporation. He is a member of the Young Presidents Organization and a member of the Board of Directors with Ontario County United Way and Flower City Habitat for Humanity.

Karen L. F. Palmer – Vice President and CFO: Karen joined UTC RETAIL in 1997. Prior to joining UTC, Karen was the CFO of Edicon Systems Division, Eastman Technology Corp. Throughout her career she has held a variety of accounting and financial positions. Karen has more than twenty years of financial management experience.

“We help our retail partners to take advantage of true multi-channel enterprise management, powerful store solutions, and building customer loyalty.”