Establishing Trust and Streamlining Clinical Workflow: Imprivata

Positive identity, ubiquitous access, and multifactor authentication solutions

Clinical workflow is one such market that is still in the process of growing and finding new tech. Imprivata had a different vision and digital identity is the cornerstone of what it does, enabling effective, efficient, secure, and compliant access and management for the systems, applications, and data that providers need to deliver quality care. The company provides that access with clinical workflows, scalability, security, and compliance in mind. But it isn’t stopping there; it is further committed to progress and innovation, all in support of customers' needs – now and in the future.

The Strategic Partnership Ecosystem

Imprivata integrates with core strategic investments of healthcare organizations to ensure ROI not only of Imprivata solutions but of other technology investments as well – such as EHR vendors like Cerner and Epic. It actively maintains and expands upon a strategic partnership ecosystem in all of the right places: clinical access and patient identification, virtualization and desktop delivery, clinical mobility and communication, and medical devices.

The Global Clinical Experience

Imprivata is uniquely positioned to enable healthcare securely not just because of its solutions and partner ecosystem, but also because it understands healthcare and clinical workflows. In fact, Imprivata boasts a global clinical team that understands the problems that care providers – and healthcare as a whole – are facing, and who are dedicated to solving clinical problems and ensuring success.

The Advantages of the Firm’s Products and Solutions

The company’s history, market presence, and understanding of clinical workflows enable it to continue to solve the challenges healthcare organizations face today, as well as the challenges healthcare organizations will face in the future.

The Imprivata platform addresses critical compliance and security challenges while improving provider productivity and the patient experience.

Imprivata OneSign^® offers single sign-on, authentication management, and virtual desktop roaming enabling fast, secure No Click Access® to clinical applications and patient information, anytime, anywhere and from any device.

Imprivata Cortext^® enables clinicians to securely collaborate across care teams and organizations.

Imprivata Confirm ID™ is the comprehensive identity and multifactor authentication platform for remote access, EPCS, medical device access, and other clinical authentication workflows.

Imprivata PatientSecure^® is the leading positive patient identification solution for healthcare that improves patient safety and financial outcomes through biometric identification.

Imprivata Identity Governance™ is the leading identity governance and compliance management solution in healthcare that provides fast, secure role-based access to systems and applications.

How Goals are achieved

Delivering quality products that solve its customers’ needs for secure and convenient authentication is only a piece of the process for delivering success to the customer. By understanding the problems that the customers face, it is able to enable a secure, efficient, compliant, and scalable delivery of care by guiding its customers with best practices. It brings a collective knowledge to every customer interaction by maintaining IT and clinical alignment on solution configuration and deployment.

The company is not content to provide quick-hit installation and rollout followed up by junior customer support. It also aimed to provide true ROI to its customers. For clinicians, that means streamlined clinical workflows, efficiency, and simplicity. For IT, that means lower overhead, fewer help desk calls, and streamlined processes.

Healthcare organizations as a whole benefit from an increase in productivity, time savings, and financial savings. The firm’s customers thrive and grow through their adoption lifecycle thanks to proven methodologies, broad professional services, proactive customer success initiatives, and excellent customer support, all of which it has perfected over its thousands of implementations at just as many health systems.

The Successful Leader

Gus Malezis, President, and CEO: Gus is widely recognized as a visionary leader in the information technology security industry where he brings more than 30 years of experience driving innovation and growth while building market-leading organizations.

Prior to joining Imprivata, Gus was most recently the President of Tripwire, a leading global provider of endpoint detection and response, security and compliance solutions. In his career, Gus has built a strong track record of delivering growth and innovation for leading technology and security companies such as Tripwire, McAfee, and 3Com. He combines extensive knowledge of global markets including North America, Europe, and Asia with strong technical knowledge and a passion for enabling customer success in the rapidly changing IT marketplace. Gus has extensive background and expertise in information security and compliance, networking, network systems management, CRM, and application design and development.

Gus studied Computer Science and Philosophy at the University of Toronto.

“Imprivata enables healthcare securely by establishing trust between people, technology, and information.”