GSS Infotech: Integrating People, Process and Technology

The Silicon Review

thesiliconreview-gss-infotech “Our vision is to be a choice of providers in the SMB market segment for cloud enablement services, by 2015.”

Founded in 1999 GSS Infotech is a pioneer in applying innovative, technology-based solutions to common business problems. The company helps organizations leverage the power of Virtualization, "The Cloud" and outsourced models of technology services delivery. Utilizing these technologies, they help organizations gain competitive advantage, reduce costs, ensure system stability, and improve efficiency. Specializing in Remote Infrastructure Management Services, Virtualization solutions and Application Management Services, GSS is a partner of choice for Infrastructure optimization solutions worldwide.

With a global headquarters at Hyderabad in India, GSS Infotech has quickly grown through organic growth and strategic acquisitions and has 9 Business centers and 3 Development centers across the globe.

During this period of accelerated growth the company has established itself as a preferred partner for IT services to hundreds of Fortune customers worldwide, spanning Telecom, Banking and Financial Services, Insurance, HealthCare, Retail and Government organizations. GSS Infotech offers world-class services propelled by industry experts and a vast pool of professionally qualified work force operating across the globe. The company has been recognized by international standards a number of times.

CEITSM (Collaboration Enabled Information Technology Service Management)

While revolutions in communication and service management automation have enabled a far more mobile and efficient Information Technology Service Management, effectively marrying these key technologies has not always been easy. Companies have found it difficult to leverage all the traditional and ever-increasing new communication and collaboration channels within their processes. When decision points in processes require human intervention, the inability to immediately locate, communicate with and capture responses from a highly mobile workforce and customer base creates latency that slows down processes and increases costs and risks. In addition, an inability to streamline the process of delivering routine notifications and inquiries has increased costs as expensive skilled resources must be used to track down the right people, deliver the message and obtain the required responses to move the process forward.

Collaboration-Enabled IT Service Management (CEITSM) removes latency in the execution of automated Information Technology Service management. By integrating CEITSM with unified communication and collaboration services, CEITSM eliminates the wait each time a human decision is needed to drive a process forward. With CEITSM, an automated process can invoke the appropriate communication and collaboration services whenever human decision-making is required. These services engage the user(s) who must participate in the process, providing automatic notifications over the users' channel of choice and enabling them to respond through any channel so that the process can continue with minimal interrupt

Meet the Leaders

Keerthy Jaya Tilak

Chairman

Keerthy Jaya Tilak is Post Graduate in Management from IIM Calcutta and Research Associate from IIM Ahmedabad He has 46 years of experience in marketing, developing marketing strategies, establishing systems and procedures and business promotion. . He has been a part of many projects for SMEs for Project Funding, Rehabilitation, New Product launches and Mergers. He worked at senior levels both in national and multinational companies. Have been on many overseas appointments/assignments n has traveled extensively both domestically and overseas. Have been on board of many both listed and unlisted companies .Hands on and strategic experience backed by in-depth academic orientation has been the corner stone of many milestones achievements with the many assignments he has worked on.

Bhargav Marepally

CEO & Founder

Bhargav Marepally, the CEO and founder of GSS Infotech comes with 19 years of experience in the IT Services Industry. He holds a double Masters degree from BITS, Pilani. He is a member of many technology and management associations worldwide. He was also nominated for "The Entrepreneur of the Year" contest by Earnst & Young in 2005. Bhargav's vision is to make GSS Infotech as the most preferred Managed IT Services Provider and grow the revenue and profits in line with the best in the industry. He has been awarded the "Udyog Rattan Award" on April 11, 2008, in recognition of his significant contribution to the country's IT industry. This award also recognizes his outstanding performance as the Best Manager for putting GSS on the express elevator to growth.

Ramesh Yerramsetti

Director & Founder

Ramesh Yerramsetti, the Director of GSS Infotech comes with over 20 years of software industry experience with global technology companies, (which includes working as a Scientist at CSIR-New Delhi, various software technology roles at Indian National Science Academy – New Delhi, IBM Santa Teresa Labs - California, IBM - Connecticut and Morgan Stanley Dean Witter and Discover - Chicago).
Mr. Ramesh Yerramsetti has done M.Sc. (Tech) in Engineering and Masters in Systems and Information from BITS Pilani

Core Values

Accolades Attributed

Ranked among Forbes' list of Asia's 200 Best Under $1 billion Companies (2009)
Rated as "The Best Small Cap" in the Asia's Best Managed Companies by Finance Asia (2008)
GSS Infotech, Inc. received 2009 Best of Arlington Heights Award in the Computer Services category by the US Commerce Association, Mt. Prospect, IL

Client Testimonial

“The technical team exceeded our expectations continually embracing the values by imagining the complex design, solving the technical challenges, building the solution with the desired functionality and then leading the project from a vision into a reality.” – CTO, A leading energy company