The Silicon Review
‘Enabling clients to run their organizations more effectively for 40 years’
Mitchell Humphrey & Co. (MH&Co.) is a software developer with a long-standing history of developing enterprise solutions based on a deep understanding of both the public and private sectors. MH&Co. is a niche player in the highly competitive software solutions market, focusing primarily on state and local government and services markets.
The company is known for its continuous upgrade strategy, deep domain expertise, and focus on white glove client support. Their motto, “Making the Difference,” embodies the philosophy of creating a superior client experience. MH&Co. offers a full range of professional services, including software implementation, project management, application hosting, business analysis, change management, and training. MH&Co.’s goal is to provide solutions that enable clients to run their organizations more efficiently and effectively.
MH&Co. clients are located throughout the United States and vary in size from $20 million to $1 billion in revenue. The company is headquartered in St. Louis, MO and has satellite offices in San Antonio, TX; Middlesex, NJ; Staten Island, NY; The Villages, FL; and Smyrna, DE.
Today’s CIOs are operating in an environment where users have multiple devices and customers expect service 24/7/365. They are the key to organizational productivity in an always-connected world. With more users working away from the office and using mobile devices or the cloud, software providers must deliver software which utilizes that technology. Some of the top priorities for CIOs are cloud services, mobility, security, wireless connectivity, and customer relationship management. This is where MH&Co. comes in.
The company develops, sells, implements, and supports a wide variety of software applications, including:
FastTrackGov® (FTG) – FTG provides government organizations with an easy-to-use, feature-rich suite of web-based solutions for Licensing, Permitting, Code Enforcement, Inspections, and Citizen Request Tracking. The solution is built on a Microsoft Dynamics® CRM platform so that data is automated and easily shared among departments for citizens, office staff, managers, and inspectors to work together fluidly. FTG is used by Community Development departments, Environmental Health departments, and Vehicle for Hire to name a few.
Financial Management System (FMS) – FMS is designed to enhance the productivity, accountability, transparency, and effectiveness of the clients it serves. FMS provides a robust Financial Software solution based on current Microsoft technology, including General Ledger, Purchasing, Accounts Payable, Accounts Receivable, Fixed Assets, Inventory, Payroll, Human Resources, and Time & Attendance.
Government Software Solutions (GSS) – GSS offers a suite of software infrastructure solutions that improves the access to, and efficiency of, local government services. This software includes but is not limited to: Construction Permitting, Zoning, Property Maintenance, Land Use, Periodic Inspection, and Civic Tracking.
Why Mitchell Humphrey?
MH&Co. has been providing software solutions for 40 years. The company has successfully re-engineered its products through several generations of technology advances. Through each generation, its clients were converted from their current product version to the new software at no cost. That’s one good reason why the company has clients who have used Mitchell Humphrey software for over three decades.
Mitchell Humphrey provides built-in flexibility in all of its solutions, allowing it to create completely customized systems without modifying source code. This is a fundamental design principle, and it ensures that its clients have an upgrade path which always puts the most current technology at their fingertips without added cost.
The company also believes that providing its clients with a choice between deployment models, gives the company the opportunity for consistent revenue growth year after year.
MH&Co. has a wide variety of clients that continue to invest in its solutions and many that have been with the company for over 25 years. Mitchell Humphrey’s employee-owners provide application software and services to well over 250 clients across North America. Its clients are a very diverse group of organizations which include state and local governments, educational institutions, and mid-sized businesses. MH&Co.’s focus on white glove support and providing continuous enhancements ensures longevity of those clients.
Mitchell Humphrey – Present and Future
MH&Co. believes that enterprise mobility will continue to transform business operations. The emphasis is on convenient field operations, full integration with mobile hardware, and cloud platforms. In the coming years, the company will be focusing on a variety of technologies, including mobile apps, making access to its software easier, and enhancing the user experience of its clients.
Meet the Master
Mitchell O. Humphrey, Chairman and CEO: With Mitch at the helm, MH&Co. has earned a reputation for building solid financial applications and its “Clients for Life” philosophy. Mitch’s exceptional ability to forge strong relationships and his focus on sound business practices has propelled the company to a leadership position in the software industry. Prior to starting the Company, Mitch was partner-in-charge of consulting for a four-state region at what is now KPMG, a Big Four public accounting firm. Mitch founded MH&Co. in 1977.