Leveraging Best Technology Practices, Resulting Optimized Outcome: Trigent

“Testing is about defect detection, Quality Assurance is about defect prevention.” – Amir Ghahrai

Trigent is an early pioneer in IT outsourcing and the offshore software development business. For nearly 20 years they have helped hundreds of customers balance their cost-performance parameters for IT projects via sustainable, long term relationships with Trigent. Their hybrid engagement model is designed to leverage the best of US and India so that the customers are the ultimate beneficiaries. Their track record speaks of their success, having developed more than 100 products many of which are deployed in record time in both large and small companies. They work with the same care and diligence to make each of their engagement a success, one at a time, small or large.

Trigent with its global delivery model provides “follow the sun” advantage to its customers. This delivery model allows one to focus on core competencies; while they manage the technology operations with the help of an international team. By implementing standardized processes across their various locations, their clients are assured of predictable and consistently high levels of quality for every project in the Offshore Development Center (ODC). Setting up best in class IT infrastructure, they provide our clients with the flexibility, security, and scalability to fully address their business needs.

C-level executives are constantly faced with a plethora of considerations when it comes to outsourcing. Some considerations such as size, geographical location, credentials and skill availability are measurable but ‘soft’ factors such as trust, reliability, right-fit, culture and the partnership approach are not so easy to measure. Their credentials are their decades of technical expertise and their differentiators are the testimonials provided by their repeat clients. They come to Trigent year-after-year and sometimes, decade after decade, trusting them to develop and maintain their core software, back-end operations and customer facing systems.

Development & Maintenance services across technology platform

Product Engineering Services
Their two decades of engineering experience will help in product development life cycle, whether the need is to support a single stage of the product development cycle or take end-to-end ownership. Their solutions are developed using the latest technologies, proprietary methodologies with a best-in-class team of subject matter experts spanning various industry domains.

QA & Testing Services
Trigent helps clients across industry verticals build tomorrow’s QA enterprise by providing a combination of transformation models, offerings to address changing technology landscape, a framework for package-testing-led business transformation, and new engagement models. Trigent Testing Centre of Excellence draws upon 20+ years of testing experience with an accumulated knowledge base, proven track record and deep domain expertise. They have dedicated resources certified to International standards such as ISTQB, CSTE, CSQA and Equivalent, with expert onshore/onsite and offshore capability. With scalable resource and delivery flexibility, there is always high skilled capacity to accommodate increased demand.

Enterprise ADM
Trigent provides Application development and maintenance (ADM) services to its customers across the globe to effectively maintain and run their mission critical applications, helping them to increase their ROI on these applications and free up their key staff to focus on strategic initiatives.

Business Intelligence Services
Businesses small, medium and big, are implementing BI to glean meaningful insights from the wealth of data available within their business processes and control business outcomes. Trigent Business Intelligence Services help organizations collate relevant disparate data into data warehouses and build dashboards for visualization to allow users to analyze derive useful insights. They provide insights into sales, markets, products, customers, partners, employees and operations for better analysis of costs, revenue, performance and risks. Their end-to-end BI Consulting Services include requirement assessment, gap analysis, planning, technology evaluation and selection, solution design and technical execution/implementation.

Professional Services
Trigent’s Professional Services organization provides extraordinary client value. A robust team for maximum flexibility and interoperability that helps global IT companies manage transformational challenges while driving efficiency and improving service levels. Trigent’s clients are found in every industry, including telecommunications, financial services, healthcare, manufacturing, retail, etc. Trigent is trusted by clients as their premier provider of information technology talent, and the company has earned preferred partner status with most clients.

Client territory and big clients
Trigent’s clients include software providers, online businesses, and enterprises that want to leverage their software assets, meet critical time-to-market pressures, and reduce their technology cost of ownership. Their ability to reinvest their learning and resources into services that proactively exceed their expectations has ensured that their clients stay with them for years. Most of the revenue comes from repeat business, and most of their new clients are referrals by existing ones. They provide software services and solutions for clients across a range of industries, including technology, financial services, and healthcare. Some of the major clients include: Honeywell, HP, Oracle, Clarks, Emerson and many more.

Meet the Master

Bharat Khatau, Chairman & CEO: Bharat Khatau is the founder, Chairman and CEO of Trigent Software, a global software services company with clients in US, Europe and India. To date Trigent has developed or contributed to more than 100 software products in the market for small and large clients, and also developed patented products in the semantic internet space.

Prior to that, Bharat was a co-founder and CEO of Better Software Technology, developing software products for the high volume PC software market. Since 1982, Bharat ran an IT and engineering consulting company Covid Systems providing specialized factory automation services to large and small companies such as DataGeneral, SpecTran, Proteon, Champion Spark Plugs, Thinking Machines, Compaq Computers, Levolor, etc. Before that he worked at GTE Laboratories (now Verizon) and for a specialty high performance computer company. Bharat holds MS in Electrical Engineering from Cornell University and B.Tech Degree in Electrical Engineering from Indian Institute of Technology.

“We manage our clients’ mission critical applications, making them robust and scalable, and help them focus on their strategic business goals”.