Our ability to infuse our own proprietary deep learning models allows us to deploy digital workers that can think and learn: Keira Cooper (of Liquid Palladium) said while speaking with The Silicon Review

“Our automation goes beyond executing rules-based tools.”

Liquid Palladium is a London-based AI and intelligent automation solutions company. Its robotic process automation and conversational AI remove mundane administrative tasks, thereby increasing business productivity. Liquid Palladium serves clients worldwide.

The Silicon Review reached out to Keira Cooper, CEO of Liquid Palladium, and here’s what she had to say.

Interview Highlights

Q. TSR: Why was Liquid Palladium born and what pain points does it solve?

Keira Cooper: Liquid palladium was born at the beginning of the pandemic in 2020. We had previously built a lean low-cost Robotic Process Automation (RPA) platform and sold the business to one of our largest UK clients. We felt that we had the experience to make an RPA tool that was affordable and accessible to the small and mid-market as the big three players (Blue Prism, Automation Anywhere, and UIPathetic) were only affordable and accessible to the fortune 500 companies at the time.

We wanted to democratize the benefits of RPA to small companies with minimal internal IT skills so that they too could reap the benefits of intelligent automation.

Q. TSR: What are your focus areas?

Keira Cooper: Our technology is industry agnostic. In two years, we have attracted customers across four continents from Silicon Valley startups, property & real estate, FinTech, and Web 3.0, but we seem to have made significant inroads in HRM and staffing companies. Ninety percent of staffing companies have fewer than 30 staff members. We have created an array of digital workers that have automated a wealth of mundane roles in these companies making the industry at large more efficient.

Q. TSR: How does your Montana Platform help businesses and encourage growth?

Keira Cooper: We have many examples of deploying our technology to companies to automate what was previously considered human work and that has allowed them to scale exponentially over the last two years. Our technology has been rocket-fuel for several companies and we have several clients in the Inc 5000 Fastest Growing Companies that have scaled during the downturn by embracing automation. As a result, these companies offered their services at a relatively lower cost.

There is a war on talent and wage inflation across the US owing to the 10.4 million unfilled roles. The millennial generation does not believe in a ‘job for life’ equally they have no interest in doing boring work. Our technology creates ‘digital workers’ that work five times faster than a human, 24 hours a day, and do not make mistakes. Simply put, the business case for our RPA is compelling.

Q. TSR: What can you tell us about your Robotic Automation and Hyper Automation platform? What are its key features?

Keira Cooper: Our platform appears so much more robust and ahead of its time versus the big players in the industry. There is much talk about ‘bot fragility’, over complex licensing agreements and the advent of RPA 2.0 as a re-brand to overcome the failings and immaturity of first-generation RPA. Frankly, we (and our customers) cannot identify with the aforementioned narrative. We have patented our intelligent bot technology that proactively alerts if there are likely to be environmental changes or issues (weak internet, memory leakage, disk space issues, etc.) that may affect its ability to operate. Put simply, we have never had a bot failure.

Moreover, our bot development studio is easy to use, yet incredibly powerful under the hood. We have recently learned of an 11-year-old in Brazil using our platform to build invoice automation for her parents’ small lumber business. At the other end of the spectrum, we have global multinationals and governments using our technology to replace their previous investments in UIPath. The Montana platform has a development studio allowing the ability for anyone to build their digital workers, unlike some platforms that require deep technical expertise.

Importantly, we have assembled a truly global team of leading technologists with many MBAs and PhDs among the leadership team. Our backgrounds stem from FTSE 100, Fortune 500, and many startups with previous exit experience. The team is mostly based in Silicon Valley, the UK, and India.

Product Roadmap: An Overview

Keira Cooper: One of our unique and emerging strengths is our cognitive services capabilities. Our automation goes beyond

executing rules-based tools. Our ability to infuse our own proprietary deep learning models allows us to deploy digital workers that can ‘think and learn’. Equally, we have strong capabilities in optics, listening to the nuance in voice (sentiment analysis) and we are advancing our ability to mimic the other human senses. The opportunity for our tool to help neuro-diverse people by picking up social cues of others that they are unable to discern themselves will be invaluable in helping them navigate the workplace and everyday life.

Q. TSR: What do you want LP to be known for?

Keira Cooper: Our mission is to deliver a bot to every office worker around the world. Our low-cost yet high-powered digital workers give us that advantage over our competitors. We feel we can elevate the human experience in the workplace and eradicate mundane work that this and future generations have no desire to do.

In October 2022, the old platform that we sold and had not been further developed since 2017 won ‘Automation of the Year’ at the UK Computing Awards beating projects from UIPath and Automation Anywhere).

Leadership | Liquid Palladium

Kris Balkaran: Kris is one of the founders and has over 15 years in both tech startups and Fortune 500 companies deploying enterprise systems. He holds an MBA from the University of Southern California and is responsible from a product development standpoint for many of the unique features of the product.

Keira Cooper: Keira is the CEO of the business, orchestrating the global team in terms of client development, product development, and implementation. Keira has previous experience in

both professional sports and high-end healthcare.

“In October 2022, the old platform that we sold and had not been further developed since 2017 won ‘Automation of the Year’ at the UK Computing Awards beating projects from UIPath and Automation Anywhere).”

“Our mission is to deliver a bot to every office worker around the world. Our low-cost yet high-powered digital workers give us that advantage over our competitors. We feel we can elevate the human experience in the workplace and eradicate mundane work that this and future generations have no desire to do.”