Producing Software and Services that Assist Business in Moving to Digital Operations: BMC

“Run Your Business as You Reinvent It, Optimize core IT and innovate in multi-cloud”

BMC helps customers run and reinvent their businesses with open, scalable, and modular solutions to complex IT problems. Bringing both unmatched experiences in optimization and limitless passion for innovation to technologies from mainframe to mobile to the cloud and beyond, BMC helps more than 10,000 customers worldwide to reinvent, grow, and build for the future success of their enterprises. The company is currently included in 92 of the Forbes Global 100.

Any modern business must do two things really well: serve its customers the best way possible and introduce market-changing innovation. BMC helps in running one’s business as the individual or firm reinvents it, with open, scalable, modular multi-cloud management solutions that bridge the divide between legacy and new IT.

With more than 35 years of leadership in IT management solutions, BMC has 10,000+ customers worldwide, 526 patents granted or pending, 6,000 employees in 30 different countries and 2 billion in revenue.

Products and Solutions

Service Management Excellence: Industry – leading service management, embedded with cognitive capabilities, to deliver great ROI. Every industry is under competitive pressure to provide services across multi-cloud, multi-device, and multi-channel environments with accuracy, speed, and at the lowest cost. BMC’s cognitive service management solutions help enterprises succeed now and in the future.

Automation and Orchestration: Transforming your business with a strong automation foundation. Transformation requires a foundation built on automating across infrastructure, data, and applications from on-premises to the cloud. Whether you are an administrator, developer, or line of business manager, your ability to deliver services is directly impacted by time spent on manual tasks and processes. Thus the company builds automation into its solutions so you can be more agile, efficient, and secure.

IT Operations Management: Reduce IT operations event noise and false alarms by up to 90%. IT operations management is the process of managing the provisioning, capacity, performance, and availability of an organization’s IT infrastructure including on-premises data centers, private cloud deployments, and public cloud resources.

Mainframe Solutions: Transforming your mainframe for digital business. Accelerate the performance of your modern mainframe with analytics-based, intelligent automation. BMC’s innovative mainframe solutions are designed to support your journey to self-managed systems with trusted information and policy-based actions and to meet the 24x7 demands of digital business.

Customer Success Story

Boston Scientific: Healthy IT Infrastructure Ensures Timely Delivery of Medical Devices to Doctors and Patients Worldwide

Business Challenge

Medical professionals worldwide use Boston Scientific Corporation’s stents, catheters, pacemakers, and other products to treat over 22 million patients a year. For products such as pacemakers and stents, the company has committed that orders received will be delivered by the next morning. Failure to meet that commitment could delay a medical procedure and negatively affect patient health. IT has created a global command center that monitors the infrastructure and handles incidents for all Boston Scientific facilities worldwide to ensure the availability and performance of its IT infrastructure, as well as guarantee rapid recovery from problems.

BMC Solution

TrueSight proactively monitors the Boston Scientific IT environment that powers manufacturing execution, inventory control, distribution, communication, finance, and other essential business functions.

Business Impact

TrueSight enables IT to respond quickly to issues that could delay the manufacturing or delivery of products that medical professionals need to ensure positive outcomes for their patients.

• TrueSight’s rich, visual interface is intuitive, easy to use, and provides drill-down capabilities for additional details on impending issues.
• One-third of critical tickets are now intercepted by the command center and addressed proactively, accelerating response and resolution times.
• Dashboards, reports, and alerts enable monitoring of vital applications with just two full-time employees keeping tabs on its infrastructure and application health.

Greet the Leader

Peter Leav, President, and CEO: Peter brings to BMC a strong background in leading multinational businesses. Over the course of his successful career in technology and services, he has led teams to create a shared vision and make strategic decisions while driving operational excellence.

Prior to joining BMC, Peter was president and CEO of Polycom, a global $1.2 billion collaboration business serving the enterprise market. Previously, he was president of industry and field operations at NCR Corporation, the global leader in consumer transaction technologies. At Motorola, Inc., Peter was corporate vice president and general manager of the enterprise business in North America, Latin America, and EMEA.

Earlier in his career, Peter held executive sales leadership positions at Symbol Technologies, Cisco Systems and Tektronix, Inc.

Peter is a graduate of Lehigh University and previously served as a member of the board of directors for the Eye Bank for Sight Restoration and HD Supply, Inc.

“Our steady flow of enhancements over the years has enabled us to continue running jobs reliably as we embrace new technologies.”