The Silicon Review
Sky Technology Partners is an Information Technology and Telecommunication Consulting company with over 60 years of combined industry experience. We are vendor agnostic and maintain relationships with over 175 different service providers to deliver cost-effective, cutting-edge technology solutions. Our focus is on providing customer satisfaction and helping firms realize savings within their existing IT and Telecom spend, by utilizing our network of channel partners.
Our highest priority is matching our customer needs with technically feasible options available in the industry. We assist our customers on projects varying from securing Voice/Data T1’s, selecting a Hosted Phone System to writing and managing a Global MPLS RFP including Carrier selection and contract negotiation.
Sky Technology Partners prides itself on providing value-added services to our customers and partners. We have established a prominent record of client service, best-in-class support, and loyal provider partnerships that allow us to pass on significant savings to our customers.
Interview Excerpt: Robert M. Betz, CEO Sky Technology Partners LLC
Talking to The Silicon Review, Robert M. Betz reveals that his clients had fewer resources after the 2008 Global Financial Crisis and did not have time to investigate various options for their technological needs. As a result, these clients happened to choose subpar vendors because of their wearing too many hats.
“In order to address our customers’ pain points,we could assist them with running RFP’s, RFQ’s and provide various options at no cost as we are paid by the telecom, IT vendors. We do the leg work for pricing, design, implementation and post installation support if the customer selects the vendors we provide,” Betz said.
“We just provide the best financial and cutting edge technology options available and if the customer sees value in one of the options, we work on their behalf to obtain the proper agreement, help negotiate the terms and conditions. And post signature, we work with the vendors to ensure the products and services are delivered properly and invoiced accurately,” Betz said.
Leaving no stone unturned
Initially, Sky TP worked with financial customers to find the fastest possible connections between the various financial exchanges such as NYSE, NASDAQ, IEX, etc. Since the company serves over 175 providers globally, we’re able to determine who has the fastest path. By doing so customers are able to execute faster and receive intelligence quicker.
“Our customers appreciated the no cost model. Later, we started adding products like Hosted Phone Systems, Dark Fiber, MPLS, Colocation and Disaster Recovery services. The past couple of years, we have been working on many Cloud Computing projects, helping our customers weed out various options as to boost our clients’ business expansion,” Betz said.
Our customer base has increased dramatically: Robert M. Betz
The current market for Sky TP is tremendous as its customer base has increased significantly over the years and the existing patrons are constantly looking beyond new products and services.
“Some of the hottest products for us right now are –Cloud Suite, SaaS, UcaaS, DRaaS, IaaS and many more. We do the analysis for our customers knowing they are just budgeting for 2018 or 2020. We try to provide the best information and options available keeping their business in mind,” Betz reveals.
“Sky Technology Partners represents over 175 different carriers and IT vendors across the globe. Concurrently, we support hundreds of products in the IT and Telecom Sector. Some of the most popular products are MPLS, Voice, Internet, Cloud Services, Colocation and DR Services, Mobility and many more. Our product list continues to grow as our customers ask for assistance to complete their new projects,” Betz claims.
“We are in the process of a national expansion and have decided to move forward with expanding our team across the US. The appetite for our services seems to be growing at a tremendous rate in the northeast region. We have customers all over the globe, and most of them have been referred to our northeast sales teams. Therefore, we have been primarily focusing on companies located in the region but that is changing now,” Betz said.
IT and Telecom services are full of surprises, we keep them surprised too: Robert M. Betz
Sky TP’s first project was for a satellite office for a hospital andthe vendor failed to deliver the product. As a result, Sky Technology Partners started to add support instead of providing the analysis without following it through to the end.
“We learned from our very first customer that due to time constraint they could not follow up. Subsequently, we stepped in and provided over the top support on the vendor’s behalf. It is believed that IT and Telecom products and services are full of surprises. Therefore, we try to minimize any issues for our customers,” Betz said.
Technological merger: A win-win situation for IT and Telecom sector
Sky TP have migrated IT and Telecom to a single resource for all the associated products such as Voice, Data, Colocation, Cloud Services, Software, Mobility and many more. It is a single platform for obtaining all of the necessary intelligence available in the market.
“We are continually adding vendors and new technologies. Therefore, our job is to stay ahead of the technology curve and inform our customers of new products or services available for them,” The CEO said.
Sky Technology Partners was named to the 2016 Inc. 5000 – an exclusive ranking of the fastest-growing private companies in America. The company made this prestigious list, ranking 1,022 of 5,000.
About the CEO - Robert M. Betz
After a successful career in sales management at MCI, Verizon and Optimum Lightpath, Robert M. Betz started Sky Technology Partners in 2010. Robert led teams in both Global Accounts and SMB with equal success in both verticals. He brings more than 20 years industry experience to Sky Technology Partners and is responsible for overseeing sales, marketing and operations for the company. The CEO is a graduate of Rutgers University with a B.A. in Economics and Accounting.