Taking Brokerages to the Next Level: Zywave

Headquartered in Milwaukee, WI, USA, Zywave’s leading software solutions for insurance brokers are used by more than 3000 brokerages around the world to differentiate from the competition, enhance client services, improve efficiencies and achieve organic growth.”

Buyers today are demanding more from brokers, and brokers are being challenged to meet that demand like never before. Buyers are seeking services that go beyond traditional ones such as providing plan quotes, claims and billing assistance and renewal negotiations. Employers want trusted guidance from their brokers in the matters of compliance, claims analytics, risk management, loss control, employee education and communication. To help brokers meet these new demands and needs, Zywave offers high-impact technology solutions and services for independent insurance brokers around the world. The company’s tools help brokers differentiate themselves, win new business, and deliver an amazing client experience with their current book of business — driving loyalty and retention.

Zywave stems from the business unit of a large Midwest insurance firm, and went independent in 1995. The newly formed Zywave pioneered the first insurance claims data tool, which was highly successful. Throughout the past two decades, Zywave has established itself as a leader in the software-as-a-service, or SaaS space, for the insurance industry—offering first-to-market, mission-critical software rooted in industry expertise. With deep industry insight, Zywave’s focus on providing partners innovative ways to differentiate and grow their business evolved into offering marketing communications, agency automation, client portal and data analytics technology solutions that continue to set the industry standard.

Put Your Trust in the Industry Expert
What makes Zywave different is that it has entire teams of service and support staff to help ensure that brokers know how to execute with and excel at using its solutions. The company’s sole purpose is to drive meaningful results for insurance brokers and their agencies, and it does this through continual R&D, evaluation of market trends, and by listening to what its partners and their clients have to say, and responding accordingly.

Product Offerings
With various products – such as agency management systems, claims analytics tools, pharmacy benefit discount programs, marketing communications solutions, HR and benefits administration tools, a Mod analysis tool, and portals, Zywave is able to help brokers deliver a truly amazing experience to their clients—something that is critical for driving growth and retention for brokers.

Partnerships
Zywave works with more than 3,000 brokerages worldwide — including more than 90 of the top 100 U.S. insurance firms. Zywave’s tools are designed for independent insurance brokers in both the Employee Benefits and Property & Casualty arenas. Its solutions are a great fit for 1 to 2 person shops, as well as large national firms.

Success Stories

• John E. Peakes Insurance Agency needed a centralized marketing platform for prospecting and communicating with new clients that allowed for transparent engagement and management throughout the sales funnel. They selected the Intygral platform from Zywave as their sole insurance sales and marketing solution, and since then have increased revenue by 25 percent and have adopted its comprehensive platform for lead generation and client management.

• The Richards Group lost a bid to a competitor. This was not due to cost savings or service; they lost this bid because that competitor was backed by Zywave. The winning competitor showed the client the functionality they had, thanks to Zywave products. Following the loss of this client, The Richards Group decided to make a change. Pete, VP, Risk Management Consultant, got on the phone with his Zywave Account Executive and became a Zywave partner soon after. However, the winning competitor delivered little of the value they promised. A few years later, a new RFP was initiated by the client. The Richards Group went back to that lost opportunity and won them back from the competitor with their new Zywave tools.

Client Testimonials
“6 figures in revenue will be generated for our agency in the next 3 to 6 months thanks to Zywave.” – The Richards Group, VT

“You likely have the best trained and most knowledgeable staff on the planet!” – MI Agency

“Zywave listens to my questions & helps me put together a more efficient way to utilize the resources.” – MN Agency

“It’s 2016. With Zywave tools and portals, insurance no longer has a stodgy connotation.” – The Richards Group, VT

Geographies
Zywave sells its full suite of 14 product solutions in the United States and a reduced suite of products in the UK and Canada.

Focus Area
The company’s primary focus is to constantly improve the brokers’ experience with their customers. In a dynamic world that keeps evolving, Zywave stays very close to employers’ needs and ensures that its partners can exceed all expectations.

Knowing the Key Executive

Dave O’Brien, President & CEO
Dave has been with Zywave since its inception in the 1990s. He helped create the first data analytics tool for brokers, which he began using himself. Under Dave’s leadership, Zywave has been making a significant impact in the industry and growing through innovation.

“Our team is dedicated to being at the forefront of the insurance industry. Whether it is helping brokers through health care reform, assisting with producer strategy or  helping create new efficiencies, we are leading the way to help brokers get results.”

Get in touch:
www.zywave.com