September Fall Special Edition 2021

Empowering Maintenance Teams to Make Better Decisions from Data-Driven Insights: UpKeep


A computerized maintenance management system or CMMS is software that centralizes maintenance information and facilitates the processes of maintenance operations. It helps optimize the utilization and availability of physical equipment like vehicles, machinery, communications, plant infrastructures and other assets. Also referred to as CMMIS or computerized maintenance management information system, CMMS systems are found in manufacturing, oil and gas production, power generation, construction, transportation and other industries where physical infrastructure is critical. CMMS is essential because they make it easier and more efficient for maintenance managers and departments to meet their primary objective: reliable uptime.

UpKeep is a customer-first software company revolutionizing maintenance, facility, and asset management systems. Its cloud-based application and Industrial IoT devices are solving real problems for skilled technicians and managers at businesses everywhere. It is passionate about innovation, community, and providing a best-in-class customer experience. Also, the company is creating the best tool on the market for managers to communicate with technicians in the field and for technicians to respond to urgent issues without having to shuffle through paperwork or return to the office. With UpKeep, workers can easily create work orders by simply snapping a picture, filling out a few fields, and sending it off to the maintenance department for repair — all from a mobile device. Over 40,000 users have already experienced the power of saving time and frustration with UpKeep and more are joining every day.

Revolutionary Management Software Services Delivered

Asset Management Software: UpKeep’s mobile asset management tool provides powerful insights to help you manage the full asset lifecycle. Automate preventive maintenance tasks from your mobile device.  Manage everything from asset downtime, depreciation, and costs using the #1 asset management solution. It is available on mobile and desktop; UpKeep’s asset management platform allows technicians and managers to quickly pull up asset model, warranty, depreciation schedules, and more. Make smarter repair or replace decisions by having access to the right information at all times. Its reliability dashboard provides insights into asset performance, total downtime, mean time between failures, and mean time to repair. Achieve the full useful life of your assets through uncovering breakdown trends and implementing preventive maintenance schedules.

Preventive Maintenance Software: UpKeep’s intelligent and intuitive preventive maintenance tool helps today’s maintenance professionals prevent asset breakdowns before they happen. Achieve the full useful life of your equipment with UpKeep’s preventive maintenance software.  From expedient account set up, secure data migration and professional online team training to 24/6 customer support, they’ve got you covered. The Upkeep Customer Success Team works like an extension of your team, helping customers hit their maintenance goals by providing useful resources, reliable support, and a personalized plan to help you grow with UpKeep.

Facility Management Software: With UpKeep’s facility management software, your maintenance team can plan for today, tomorrow, and beyond with agility and confidence. Managers can create and approve work orders on their smartphones. Implementing preventive maintenance through a mobile device with updates, alerts, and notes ensures team accountability. Technicians receive push notifications on their smartphones when a work order is assigned to them. Managers can mark the priority level to seamlessly delegate repairs from anywhere.

Property Maintenance Software: UpKeep’s beautifully designed property maintenance software makes scheduling work orders a breeze for anyone. Property managers can easily approve work orders on any smartphone or tablet. See a list of completed work orders and in-progress items. Provide anyone the ability to submit work requests on a single portal on a mobile device, desktop, or their email. Requesters can share comments with technicians and updates are posted in one hub, so everyone is on the same page.

The Visionary Leader behind the Success of UpKeep

Ryan Chan serves as the Chief Executive Officer of UpKeep. He noticed that one of the biggest problems at the facility was the extremely cumbersome process of creating, keeping track of, and closing out maintenance work orders. Then he realized that with modern cloud and smartphone technology he could create an easier solution and save the maintenance team hours a day and a lot of lost uptime. With mobility in mind, he set out on a mission to drastically improve the workflow, and therefore productivity, of maintenance teams across the globe. Now, UpKeep is one of the most innovative CMMS products on the market and the first to approach maintenance management software exclusively from a mobile-first perspective.

“We've made sure that our CMMS is a modern, intuitive, and efficient maintenance management system that is proven to simplify the workflow process.”