VirtualHealth – Enabling Better Care Delivery for a Healthier World

The Silicon Review

VirtualHealth is a mission-driven company seeking to make healthcare more proactive through technology. HELIOS^® by VirtualHealth is the first comprehensive care management platform purpose-built to power the entire ecosystem of care. Utilized by some of the most innovative health plans in the country to manage millions of members, HELIOS^® streamlines value-based and person-centered care with intelligent case, disease, and utilization management workflows, standard and custom data integrations, broad-spectrum collaboration, patient engagement, real-time telehealth, and configurable analytics and reporting. The platform is both HITRUST CSF Certified and NCQA Pre-validated for Population Health. HELIOS^® was awarded top grades by KLAS and is leveraged by many of the most innovative healthcare organizations in the country to manage millions of members across commercial, Medicare, Medicaid, and Long-Term Services and Supports (LTSS) lines of business.

HELIOS^® Platform

HELIOS^® by VirtualHealth is the first platform purpose-built to address whole-person care and value-based models. HELIOS^® offers an integrated, user-friendly, and ground-breaking approach to all facets of care coordination, disease management, utilization management, and population health management. The HELIOS^® platform provides broad spectrum visibility across the entirety of the healthcare continuum and enables unparalleled collaboration, coordination and care delivery. By connecting the entire care team across one integrated ecosystem, organizations can go far beyond traditional care, disease and utilization management. Documented improvements in efficiency, transparency, and productivity are near 100%.

Program administrators can perform full platform configuration to tailor templates, workflows, analytics, settings, and parameters for bespoke care models that meet operational, clinical, and regulatory requirements. In turn, supervisors can manage workforces and activities with powerful tools and business intelligence dashboards. Care team members across disciplines have access to an unprecedented suite of integrated tools, including comprehensive whole person views, real-time integrations, and intelligent automation that removes administrative overhead. Everything is one to two clicks away and the next best action is served up automatically. Providers, along with their clinical and support staff, can access a more complete picture of the patient than available within the limitations of their clinical systems. Further, they can directly engage with the care team on authorization requests, claim status, and care planning, including referrals, interventions, and medication management.

HELIOS^® Essentials: For regional and local health systems and specialty care organizations, finding a cost-effective medical management solution built around value-based care can be challenging. That’s why they are proud to introduce HELIOS^® Essentials. HELIOS^® Essentials gives you a best-in-class enterprise medical management solution that’s affordable, easy to use, and made to deliver optimized care experiences. HELIOS^® Essentials can go live as fast as four weeks. No more lengthy implementations that can impair and disrupt care delivery. All your members’ data in one place for care team productivity gains of more than 92% with real-time data analysis including population health-specific metrics. Integrated community partners, telemedicine tools, care management features, and more all in one place for enhanced member experiences and improved outcomes. HELIOS^® is easy to learn with the most intuitive UI in the industry, so your team will transition quickly and be up and running faster. HELIOS® gives you a 100% cloud-based solution that eliminates data silos, streamlines processes and tech needs, using less IT resources.

HELIOSvisit: HELIOSvisit ensures a simplified telehealth experience for members. This secure and integrated solution allows members and their care teams to connect directly through the HELIOS^® platform—no downloads or additional software required. The care team can easily initiate a call with a single click from a user's profile. Members can attend their videoconference by simply clicking a link received via email or text message. HELIOSvisit allows the care team to easily start and log a call with a single click from the member's profile. This simplicity helps the care team focus on the member and spend less time on administrative tasks. HELIOSvisit is integrated with the HELIOS^® care management platform, so care teams can easily access members' care gaps, tasks, and personalized care plans to quickly make informed decisions.

HELIOStext: HELIOStext enables convenient, secure outbound text message communication from the care team to individual members directly from the HELIOS^® platform. Through texting, care managers can increase the frequency of proactive communication with members, making care gaps easier to identify, address, and close. SMS gives care teams more opportunities to reach members, who are then more likely to engage through their preferred channel. By improving member engagement, increasing proactive outreach, and closing gaps sooner, HELIOStext can drastically help your care teams improve their members' outcomes.

The Leader Upfront

Adam Sabloff is the Founder and Chief Executive Officer of VirtualHealth. He is a graduate of Emory University, Adam served as VP of Development and Chief Marketing Officer for Midtown Equities, a $7 billion real estate, media and aviation conglomerate, where he also served as President of its technology subsidiary, Midtown Technologies. While at Midtown, Adam spearheaded the development of the first ever “The Ritz-Carlton Residences” in Baltimore, a concept he co-created with the Ritz-Carlton Hotel Company. Through his work, Adam recognized that seniors and the chronically ill residing in Midtown’s numerous developments could benefit greatly from next generation care delivery and technology that would make the home an organic extension of the healthcare continuum. After losing a loved one to a late-stage diagnosis, Adam launched VirtualHealth to pursue this vision.