Enable Your Team to Reach New Heights: DialSource

Meet the sales acceleration engine & voice communications solution built for the enterprise.

Sales are a challenging job. Among the most common challenges are lead quantity, lead quality and the technologies that they need to choose to increase sales velocity and predictability. Another well-known productivity challenge is that of salespeople spending too much time on administrative or non-selling activities.

Enter DialSource; Teams rely on DialSource to dramatically increase productivity, engage in smarter sales conversations, gain predictive insights and coach reps to success faster than ever before. DialSource’s native, secure and adaptable enterprise-class application helps you make more connections and accelerate sales & service communications.

DialSource has been recognized as one of the 30 Most Powerful Apps on the Salesforce AppExchange by Salesforce.com, named to the Global list of the Top 100 Companies to Watch by Red Herring and awarded Product of the Year by the Business Intelligence Group.

Improve Your Connection: It takes conversations to understand your customer and build a lasting connection. With DialSource telephony, your reps can confidently connect with customers through our carrier-grade network and rest assured that call quality will never interrupt a valuable conversation.

With DialSource Voice + CTI, the firm connects your existing systems to its carrier-grade telephony network built to drive efficiency and growth. DialSource controls a sophisticated, redundant, carrier network. The company administers all aspects of the telephony services that it provides to its customers including; actively optimizing the mix of carriers for specific destinations and the ability to provide on-demand control of the routing for every call.

Accelerate your Process: Increase operational efficiency and effectiveness to optimize sales outcomes. Leverage pre-call and post-call automation to accelerate communications and enable your team to execute complex, multi-channel cadences while maintaining a customer-centric focus.

Eliminate the burden of complex, manual tasks from your reps workflow. Automate pre-call and post-call tasks with a single click for better productivity, insights and rep experience. Just like the assembly line revolutionized production, automation technology is forever changing the way we do sales and service. With DialSource automation, you connect conversation outcomes to new opportunities and next steps, standardize workflows and create a system where 100% of sales activities are logged within CRM.

Optimize sales Outcomes: Capture a new dimension of business intelligence by unlocking the data within your conversations. Track call metrics such as talk time, call count and call outcome while linking conversations to revenue opportunities and outcomes. It takes time to make connections. Give your organization a better understanding of where sales and service are spending their time and relate that effort to opportunities to increase the revenue efficiency of your team.

Solutions Outlook

Enterprise: The Ability to Scale—Simply & Securely

Enterprise deployments require simplified adoption. Working from within CRM allows your teams to maintain the single pane of glass that your reps are already accustomed to while elevating your efficiency and ability to connect with customers at scale.

Even with all the advancements in technology, teams are stuck to choose between menial tasks & building customer relationships. With DialSource, businesses spend time doing things like making connections, understanding their customers’ needs, and nurturing a pipeline of new opportunities rather than being held back by the process or technology.

Small Business: Agility & Efficiency Are Key to Unlocking Growth

As a startup, revenue efficiency is vital to your growth and success. Unlocking additional capacity within a sales team will help turn a small organization into a selling machine.

With DialSource, a small team of only 10 – 20 sales representatives can increase their call volume and connection rates by over 150% allowing your agile and growing team to be prepared to scale once those connections turn it into closed/won opportunities.

Non-profit: Put the connection first

Maintain an active cadence of personalized outreach and interaction across your donor base while increasing the capacity and revenue efficiency of your organization.

Share your mission and impact with a broader base by increasing the velocity of your outreach. Empower your team to build a better connection with the communities you serve.

Customer Testimonies

“Denali is beneficial for managers because it allows seamless listening in on calls in order to evaluate rep performance.”

- Nick Richardson, Inside Sales Manager for the Texas Rangers

“Once we got back and went through everything we had learned at Dreamforce, we started to look at what we thought could make an immediate impact on our business. That’s why we chose DialSource.” 

- Sherri Midgley, Business Information Systems Director at Altair Eyewear

“We wanted more visibility into what our reps were doing. Just letting them log their own calls wasn’t really cutting it for us because it was leading to missing data, which made it really hard to evaluate our reps. “

- Diana Cuevas, Business Intelligence Manager for The Los Angeles Film School

CEO Corner

Joshua Tillman, CEO, and Founder: Joshua Tillman is the Chief Executive Officer and Founder of DialSource and a pioneer of sales enablement technology and cloud-based telephony. Under Tillman’s leadership, DialSource has become the #1 ranked telephony application on the Salesforce AppExchange and represents several Fortune 500 companies in worldwide deployments.

Tillman, who first developed the concept while a student at the University of California, Davis, founded DialSource in 2007 to change the way modern enterprises communicate. Within two years, DialSource launched its flagship product: a full-stack CRM-native Salesforce application to help organizations improve sales and service communication through automation, analytics, and telephony. 

Tillman received the Sacramento Business Journal’s “40 Under 40” award, given annually to forty young leaders in recognition of professional accomplishments and community involvement. Tillman describes himself as “Sacramento Proud through and through,” and is dedicated to remaining in and improving his hometown, forming partnerships with other local businesses and even creating the first sanctioned Ph.D. internship program with his alma mater, UC Davis.

“With DialSource Denali sales & service teams are able to increase efficiency, drive growth and provide the best customer experience without ever leaving CRM. We keep reps focused, adoption streamlined and data secure within the enterprise.”