Robotic Process Automation is the technology that allows anyone today to configure computer software, or a “robot” to emulate and integrate the actions of a human interacting within digital systems to execute a business process. RPA robots utilize the user interface to capture data and manipulate applications just like humans do. They interpret, trigger responses and communicate with other systems in order to perform on a vast variety of repetitive tasks. Only substantially better: an RPA software robot never sleeps, makes zero mistakes and costs a lot less than an employee.
In contrast to other, traditional IT solutions, RPA allows organizations to automate at a fraction of the cost and time previously encountered. RPA is also non-intrusive in nature and leverages the existing infrastructure without causing disruption to underlying systems, which would be difficult and costly to replace. With RPA, cost efficiency and compliance are no longer an operating cost but a byproduct of the automation. RPA robots are capable of mimicking many–if not most–human user actions. They log into applications, move files and folders, copy and paste data, fill in forms, extract structured and semi-structured data from documents, scrape browsers, and more.
One of the world’s leading companies specializing in RPA is UiPath. UiPath is, in essence, the slow fruit of a group of engineers driven by an enduring ambition to build the best technology they possibly could. They went in wholeheartedly and made UiPath the most widely used RPA platform in the world today, drawing together elite enterprises, global partners committed to excellence in implementation and product innovation, and the largest RPA developer community ready to make an impact on the world.
Let’s have a look at some of UiPath’s market winning services
RPA for BPO
Over 20 years ago, outsourcing business processes hit a critical mass of acceptance. Companies that successfully outsourced application maintenance work realized they could bring similar savings to business operations. A line of uninterrupted growth began, and today — in India alone — the BPO industry is the country’s largest private sector employer, with a workforce of almost 3.5 million people. However, there was no secret, nor magic behind this rapid growth. As was the case with application maintenance, the BPO business model rested on two very basic pillars: on one side, low-skill, repetitive, high volume works on the other, a large pool of low-cost, trainable workers. Up until 2014, the business model remained stable, with some shifts to more up-market work and less developed countries beginning to compete for work.
RPA in Manufacturing
Manufacturers already implement physical industry robots to assemble, test, and package their products. Despite these robots being able to help streamline the assembly line, the manufacturing industry still struggles to maintain control over managing its back-office and operational processes. Manufacturers must juggle labor and time-intensive processes such as customer communication, procurement, inventory management, and payment processing. At the same time, they have to maintain cost reduction and innovative business practices. In order to overcome these pain points, many manufacturing companies are turning to RPA to attain improved agility and more streamlined operations across the value chain, resulting in up to a 20% cost savings across various touch points.
RPA in Telecom
As more and more people turn to telecommunications companies to keep them connected with diverse, global networks, these companies must compete with one another to provide the fastest, most affordable, and cutting edge services. Yet, many telecom providers are burdened with rapid growth and large volumes of operational processes—managing data, controlling cost, increasing business agility, acquiring talent, and developing new services. Each of these pain points presents significant challenges in delivering the most innovative services to customers. This is where RPA is uniquely positioned to help telecom companies meet and overcome these challenges. Many industry analysts predict a significant rise in the next three to five years for automation as one of the key solutions for the telecom industry. Whether it is helping telecom companies manage large, unstructured datasets or increase their responsiveness to industry disruptions via streamlined operational tasks, RPA is perhaps the perfect match for the telecom industry as it continues to grow and develop on a global stage.
Desktop Automation Software
If you just copy a few fields from an application and paste them into another application, import sales data from an Excel spreadsheet and fill out an online form, it is already time-consuming, tedious, and error-prone. It is time to automate this process. The question is not if rule-based tasks should be automated, but what does it take to automate them?
An Excel macro is a good start, but how can you fill data into another application? Even a simple macro requires programming knowledge, and you do not want to involve your IT department in simple tasks. Many businesses and IT processes are affected by repetitive, rule-based tasks that involve manipulation of the software of various applications.
Daniel Dines is the Co-founder and CEO of UiPath