The present day business environment is shaped by volatile market demands and changing economic conditions. Organizations continually have to invest their time, knowledge and finance to stay ahead of the competition and grow their business. As a result they tend to fall short of one resource or the other while complying with their business operations. Organizations now need immediate cost reductions combined with maximum flexibility. iZND Services is one such company that focuses on providing businesses the best infrastructure and technology without draining their finances. With its cost effective infrastructure outsourcing practices, it helps its clients to survive in the tough market of big and established brands. iZND began its operations in the year 2012 and has offices at Malaysia, Bangkok and Singapore.
“We provide a managed services program featuring a dedicated team of hardware and software professionals specializing in developing services and products to meet our customers’ needs and best interests.” iZND is completely in alignment to the business metrics of its clients. The iZND group of companies and its Partner Expert Leveraging Programme work as a unit to deliver superior quality to their clients. It has gained a broad experience in the field of IT services and by investing extensive resources, it has developed a mature Managed IT Services Program, Cloud Computing Solutions and Professional IT Project Delivery. It provides its services to a wide range of clients from industries as Government, F&B, Retail, Transportation & Logistic, Education, Legal, Recruitment, Insurance, Hotel, Event, Telco, etc.
Working with a One-Stop solution to drive down costs and manage resources
Organizations face many issues today with their servers and firewalls. Faulty installation leads to breaking down of the operating system, security breach and network disruptions. So, it is better to outsource the core and critical IT requirements with iZND Services to avoid losing track of priorities. It works with a One-Stop solution approach which streamlines the process for distributors to get everything they want in time. This eliminates the confusion of choosing support tools and reduces the downtime encountered by the clients. Everything including the hardware, software, network, security and backup is configured according to the client’s specific requirements.
In order to help its clients to keep up with their increased requirements, iZND provides key IT solutions such as POS (Point of Sale) system, fleet management, payment gateway and mobile app development for Android iOS and Blackberry. It further improves customer service and drives down the cost by providing many other solutions by collaborating with IBM, Google GSuite, Samsung Enterprise, Microsoft and Fresh Desk. It also has a reseller program that offers a comprehensive product portfolio for customers and resellers. “With these necessities in our care, you can focus on what you specialize in & pay attention to what is really important for your business.”
Management of resources is crucial for every business. iZND helps its clients to focus on strategically important aspects of business and drive business values with its predictable and standardized processes, on-demand environment solutions to meet the dynamic business needs, transparent infrastructure solutions that reduce total cost of ownership (TCO) with various tools and automation frameworks, multi-sourced environment expertise to mange suppliers by assuring SLAs, singular accountability for business performance with an Integrated Service Delivery Model (ISDM), continual improvement and innovation frameworks that leverage Service Improvement Plans (SIPs) and Lean Six Sigma.
Let’s meet the unswerving leader behind iZND, CEO Isaac Andy
Isaac Andy is a versatile personality. He holds a bachelor’s degree in Bsc (Hons) in Computing, Information Systems from Staffordshire University and a Diploma in Computing, Information Systems from Asia Pacific University of Technology and Innovation (APU/APIIT). Well versed in Chinese, Malay and English, Isaac has hands on experience as an Application Developer,Project Manager and managed many global outsourcing projects with a wide variety of business applications. He is particularly interested in client/server and relational database design using Oracle, Sybase, and MS-SQL Server. Isaac is always interested in migration projects and corporate enterprise systems with mobile solutions focusing on mobility & remote collaboration.
Before starting his own venture, Isaac worked with a list of reputed companies. Just after completing his education, Isaac joined Parkson Corporation SdnBhd as an Analyst Programmer. After that he moved to work with Getronics Solution, representing Dell as a Technical Manager. There was no stoppage for him then, as he moved forward to work with IBM Global Services as a PSS Desktop Technical Lead, where he helped SITA rectify their application resulting the successful cutover of the e-ticketing for MAS. At the same he was also assigned to an outsourcing project representing IBM to Head the Desktop Management for Malaysia Airlines System, he was later then assigned to improve IBM Contact Centre where he took up the role as a Technical Leader, CTS Asia Pacific at IBM Malaysia.
It is after having a vast experience in working with complex solutions for various corporations, Isaac started his own venture iZND Services, serving as a CEO and Director, Information Technology to the company. It is only this diverse experience which inspired Isaac to start his own venture.