Accelerating Clients’ Success by Re-imagining Technology: HTC Global Services

With a mission to provide the best global IT solutions that enable companies to achieve business objectives through technology and expertise, HTC Global Services is a global provider of Information Technology and Business Process Services (BPS) headquartered in Troy, Michigan, USA.  

Established in 1990, HTC is an Inc. 500 Hall of Fame company and one of the fastest growing Asian American companies in the US. The company’s client base spans several Global 2000 organizations. HTC acquired CareTech Solutions in 2014 to expand its base in the Healthcare industry.

HTC is an ISO 9001, and ISO 27001 certified company, and processes aligned with SEI CMM Level 5. The company has offices in several countries and global delivery centers across multiple time zones in North America, India, and Malaysia to serve customers globally. HTC is a Minority Business Enterprise recognized by the Michigan Minority Supplier Development Council (MMSDC).

HTC’s ‘Business Partner’ approach has been the secret of the success in generating high business value for its customers. Also, it generates rich dividends to HTC in the form repeated business. With its belief that Trust is the most valuable asset, HTC focuses exclusively to maximize client returns by using innovative technology solutions.

CareTech Solution: Help Manage Changing Healthcare IT Environment with Confidence

CareTech Solutions is a health IT subsidiary of HTC Global Services, a global provider of IT solutions and business process outsourcing services. CareTech’s more than 1,400 U.S.-based professionals create value for clients through customized IT solutions that contribute to improving the patient experience while lowering healthcare costs. From implementing emerging technologies to supporting day-to-day IT operations, CareTech offers clients expert health information technology services earning several awards.

The Best-In-Class Solutions

Being a Global IT solution provider, HTC Global Services has a bundle of class-apart solutions:

Grants Management

Grants administration and management is tedious, time-consuming, and costly. Conservative estimates indicate that about 40% of the total grants money goes into its administration and management. Automating grants administration and management simplifies and streamlines, reduces administrative and management costs and efforts, and improves transparency and accountability.

HTC’s EGrAMS (Electronic Grants Administration and Management System) is a comprehensive, configurable, web-based, end-to-end grants administration and management solution. EGrAMS incorporates industry best practices to simplify and streamline the entire lifecycle of grants administration and management from setting up grants to closeout.

Open ERP

Odoo (formerly known as “OpenERP” and before that as “TinyERP”) is a comprehensive suite of highly customizable open source ERP applications. This open source IT application offers a choice of over a thousand modules – Sales, CRM, Project Management, Warehouse Management, Manufacturing, Financial Management, Human Resources, Travel, Payroll Process, etc. to name a few common and key modules. So it is an effective enterprise management application.

HTC’s Odoo Center of Excellence (CoE) custom develops, implements, and provides post-implementation support and enhancement services for our Odoo clients.

SoteriaAMS

HTC’s SoteriaAMS is the ideal Asset Management Solution that can serve the complete requirements of high-density library warehouses, from absolute identification of the item to integration with on-campus discovery systems and ILS. SoteriaAMS is a product of HTC’s extensive technical and library expertise.

SoteriaAMS is based on an open source platform which makes it a highly customizable, flexible, and affordable. SoteriaAMS’s APIs allow real-time integration with campus management, Library ILS systems, discovery services, courier services, and Google books.

SoteriaAMS is a highly innovative, affordable, and customizable cloud-based solution for the digital age that meets your library’s unique high-density storage requirements.

Regulatory Benefits

HTC Trade Regulatory Reporting and Compliance System (TRRACS) is the one-stop solution that allows banks to continue with the existing business process and still be compliant with RBI regulatory requirement. TRRACS is a regulatory reporting and compliance system, which processes data from bank’s existing system as per RBI guidelines and transforms the dataset into RBI compliant formats. It provides web interfaces for the banks to handle the processes that are not available in their existing trade system.

CareTech CMS

CareTech CMS is a cost-effective website enhancement solution. It was designed with hospitals in mind to provide them a competitive edge needed with the peace of mind of knowing that all the information is safely secured in Tier 3, AHA-endorsed data center that meets all HIPAA and PCI requirements.

IDoc

An enormous volume of paper medical records is a common problem for most hospitals with a long history of service in the community.

iDoc is a hosted document imaging and management solution that produces measurable improvements in office efficiency and frees physicians and staff to provide a better patient experience.

Corporate Social Responsibility

HTC’s vision is to be an organization recognized by its employees, customers, and other stakeholders as an eco-friendly organization with appropriate programs in place to reduce the impact on the environment through sustainable practices and initiatives.  

HTC’s mission for Social Responsibility and Sustainability is to execute various environmental sustainability programs in alignment with HTC’s own Mission and Core Values as an IT Solutions provider.

As Corporate Social Responsibility, HTC embraces its commitment to sustainable development and the goal of preserving the environment as an integral aspect of its business operations.

Greet the CEO

Madhava Reddy is the President and CEO of HTC Global Services. Over the past 26 years, Reddy has grown HTC to a global provider of Information Technology solutions, recording significant growth in revenue and market share with thousands of employees around the globe. He ascribes his phenomenal growth to consistent adherence to the core values of Simplicity, Honesty, and Humility based on the principle of Truth. He is a ‘2010 Corp! Magazine’ award recipient and was also named the ‘CII-ICICI Venture to Connect 2010 Entrepreneur of the Year’.

“Client satisfaction being the company’s passion, we are one of the few companies who take pride in saying that it has not lost a single customer.”