Delivering Technology-Enabled Outsourcing Solutions: OneSource Virtual, Inc.

The Silicon Review

No other company offers the unique set of services that OSV provides. We deliver an end-to-end value proposition to our customers that help them get the most from their Workday investment. - Trey Campbell, CEO OneSource Virtual

The rise of information technology has paved the way for various innovations. With the digitization of information, more and more businesses are increasingly leveraging the benefits of digital tools to improve their prospects. Information technology has been crucial in turning this process into a complete success. It provides businesses the scope to analyze data and plan business strategies accordingly. Utilizing information technology means that the data analysis is accurate, thus optimizing profits.

In light of the above mentioned, we are excited to present OneSource Virtual, Inc. (OSV), a global Business Process as a Service (BPaaS) and professional services provider. The firm supports the automated delivery of solutions.

OSV is a Workday Services Partner and global leader in deployment, consulting and BPaaS services dedicated exclusively to Workday and is one of the most experienced service providers in the ecosystem. The firm partners with customers to increase value and sustain performance across the entire Workday life cycle. The company was founded in 2008 and is based in Dallas, Texas with a business development office in London and processing centers in Mesa, Arizona and Derry, Northern Ireland.

Interview Excerpt: Trey Campbell, CEO & Brian Williams, Executive Chairman and Co-Founder

Can you tell us why was the company set up, what drove you select the vertical and decide to be a part of the global platform, Brian?

I spent 20 years growing up in the HR/Payroll services industry and realized a gap in the marketplace that nobody was properly addressing. There were plenty of service providers attempting to solve the problems. Some provided good services and some had strong technologies. However, none of them provided great services on world class technologies. While we had been working on this offering for years on the back of a napkin, it wasn’t until Workday and their new way of thinking came along that we could truly build something that could change the market.

What were the grounds on which you have expanded your company and its offerings over the years, Brian?

OSV began its journey with a Payroll Tax solution, and as a deployment and software reseller for Workday. We have since expanded our offerings to include Business Process as a Service (BPaaS) offerings (payroll, benefits, etc.) across a host of HR and financial processes. With each new service area, we have focused on increasing the value customers can derive from the software, helping to make it more useful to their business processes and efficiency. As we think about new products we don’t stray too far from that core value proposition.

If you have to list five factors that have been/are the biggest asset to your organization, what would they be and why, Trey?

Culture and Values – These are what keep the organization grounded and focused on what is important to our employees and customers.

People – We have an excellent team of individuals that are passionate about customer service and delivering value to our clients.

Focus – As previously noted, OSV specializes in delivering deployment and business process services around Workday software. It’s all we do, and where our expertise in the industry lies. We continue to add to our experience every day.

Products – No other company offers the unique set of services that OSV provides. We deliver an end-to-end value proposition to our customers that help them get the most from their Workday investment.

Shared Vision – Our team has a strong alignment on why we are here and how our customers find us valuable. To have that common direction and purpose in mind helps us decide where we want to focus our efforts to get better every day.

Trey, what do you feel are the reasons behind your product popularity and your consistent growth as an organization?

Our success is linked to the overall popularity of Workday’s software, which has grown significantly over the past nine years. As Workday has grown, our products and services, which help customers deploy and make use of the software, have grown as well. We deliver good service at a fair price, which we think appeals to a wide spectrum of business users in the marketplace. Currently, we have 500+ Workday customers and 800+ employees.

Are there any trigger factors/events/individuals that have played key roles in shaping your organization’s road map, Trey?

The founders of our organization were the visionaries behind OSV’s value proposition and alignment with Workday’s software. They saw unmet needs in the marketplace and designed a company and product set to meet those needs, and built this company. Brian Williams, our lead founder and executive chairman, also felt strongly about creating a set of values that would form the core philosophy of how we would treat our customers and each other. Over the years, we have stayed closely aligned with those values and way of working, even as we have added hundreds of customers and employees to our portfolio.

Brian, how do you and your company contribute to the global IT platform and society at large?

OSV is an innovator in technologies that streamline and automate processes, improving the services we provide. We also have developed tools and methodologies that improve the speed and quality of software implementation for our clients. All of our energies are focused on getting the software up and running quickly and surrounding it with value-added services that improve the customer’s ability to gain a rapid return on their investment.

Do you have any new products ready to be/getting ready to be rolled out into the market, Trey?

Yes, we are always looking to refine and expand our products in ways that benefit our customers. In fact, most of our new ideas come from them telling us what else they would like to see in the services arena. We are currently rolling out new global services in payroll, workforce administration, and application support.

Brian, where do you see you and your company a couple of years from now?

Our plan is to continue to grow our services, revenue and geographic presence around the globe. We are currently active in the U.S., Canada and European regions and will continue to expand into new countries in the years ahead.

Meet the Leadership Team

Trey Campbell, CEO: As OneSource Virtual’s chief executive officer, Trey Campbell brings more than 30 years’ experience in sales, operations, technology and general management. Trey is dedicated to leading the organization, firmly cementing its reputation as the leading provider of services and solutions for the Workday application suite and ensuring an exceptional customer experience.

In earlier roles, Trey served as the CEO for TwentyEighty Strategy Execution, president and CEO for Accenture BPO Services, president for Northgate Arinso North America, business unit leader for Hewitt and vice president/GM for Exult.

Trey holds a Bachelor of Science degree in marketing from the University of Alabama and an MBA in finance from the University of Kentucky.

Brian Williams, Executive Chairman and Co-Founder: Brian Williams is a third-generation entrepreneur who brings more than 20 years of human resources experience and exceptional expertise in business development to his role as executive chairman for OneSource Virtual’s board of directors. As executive chairman, he is responsible for shaping the long-term evolution and strategy of the company he co-founded nine years back.

Brian attended East Central University in Oklahoma on a combined academic and baseball scholarship, completing his studies as an honor graduate with a Bachelor of Science in business administration. He was named the 2014 Ernst & Young Entrepreneur of the Year in the category Emerging Growth Company for the Southwest region.