For Global Enterprises Who Cannot Afford To Lose Access to Customer Data, There Is No Better Choice than Janrain

Founded in 2002 in Portland, Oregon, Janrain is the creator of the first customer identity and access management (CIAM) solution. Janrain is also the inventor of social login and a founding member of the OpenID Foundation—establishing many of the digital authentication protocols used globally today. Janrain continues to lead the CIAM market today, with over half of the world’s connected users within its Identity Cloud network.

Janrain is the most mature vendor in digital identity today. Janrain leads the industry in security and compliance, with a 15-year history of protecting customer data and an unparalleled investment in certifications and controls.

Unlike any of its competitors, Janrain’s native cloud architecture was designed with privacy and governance capabilities from day one. The company’s innovative identity data management system enables companies to meet challenging security and privacy requirements, while managing customer identities across an unlimited number of brands, in any region of the world.

The first CIAM vendor to manage identity services on the Amazon cloud, starting in 2006, Janrain has more experience, higher availability, and a greater reach than any other solution, with 42 availability zones in 16 geographic regions around the world supported by over 200 AWS cloud data centers.

Vision and Mission

Words from the Chief:

“Janrain’s vision is to be the largest digital identity network in the world.

We see a future where your customers will move seamlessly and safely between web and mobile properties—across all connected devices—where security, privacy, marketing, data infrastructure, and application technologies all come together to create simple and safe experiences.

We believe that each customer’s unique digital identity is their key to this personally connected world, which makes their identity the most valuable thing they own. Companies that treat each customer’s identity safely and securely will be the ones to earn their customers’ trust and loyalty.

Our mission is to unlock every customer's digital world through their identity, seamlessly and safely.”

The Janrain Identity Cloud

As the digital world becomes increasingly interconnected, customers expect to move seamlessly and safely between web and mobile devices and channels.  The customers' key to their connected world is their unique digital identity. It's the most valuable thing they own.

The Janrain Identity Cloud is the first choice of global enterprises for mission-critical customer identity and access management (CIAM). It provides real-time identity management, security, and activation capabilities that enable seamless and safe customer experiences – while providing organizations with deep customer insights.

Manage: The Janrain Identity Cloud makes it easy to acquire and recognize customers with data-rich profiles across all the digital properties.

• Registration and login
• Access management
• Preference management
• Universal ID
• User experience management
• Platform integrations

Secure: The Janrain Identity Cloud helps enforce data management and authorization policies with capabilities like scoped access to customer data based on role, and segmented single sign-on for end users.

• Fraud and risk analytics
• Infrastructure management
• Policy enforcement
• Compliance management
• GRC and SIEM Integrations

Activate: Beyond purchase history and product registrations, leverage trends that can create trusted digital relationships that drive more consumption and time spent interacting with the brand.

• Customer insights
• Segmentation
• Personalization
• Customer journey analytics
• Customer experience optimization
• Activation integrations

Real-Time Data and Integrations: Janrain has developed a series of server-side and JavaScript-based client-side APIs to integrate customer data into the existing marketing and technology applications, including CMS, e-commerce, CRM, community, marketing automation, data analysis and SIEM systems.

Enterprise-Grade Infrastructure: Since the company’s founding, Janrain has prioritized supporting its clients' privacy obligations and protecting their customers’ data. Janrain’s systems have been built to ensure around-the-clock, global availability and the high degree of scalability that high-volume consumer brands require.

Happy Customers

"Janrain was one of the first entrants in this market, having first launched a CIAM solution in 2008... [Their] CIAM vision is more differentiated than other solutions in the Forrester Wave and supports a broad range of security certifications including SOC2 and Privacy Shield."

- The Forrester Wave: Customer Identity and Access Management, Q2 2017, Forrester Research Inc.

"To be effective, personalization needs to be identity-driven – bringing all of an individual’s information together to enable intelligent, context-sensitive interaction. As certified partners, Amido works closely with Janrain to deliver and implement identity solutions at scale."

- Harriet Durnford-Smith, Sr. Marketing and Communications Manager, Amido

Greet the Numero Uno

Jim Kaskade, CEO of Janrain: Jim leads the company’s vision, strategy, and worldwide operations. He is a seasoned entrepreneur with more than 31 years of experience in complex enterprise technology, including 10 years as a startup CEO leading companies from their founding to acquisition. He has built multiple technology businesses in cloud computing, enterprise software, software as a service (SaaS), online and mobile digital media, online and mobile advertising, and semiconductors. Prior to Janrain, Jim was the Vice President and General Manager of Digital Applications at Computer Sciences Corporation (CSC), where he led the formation of its largest line of commercial business. Jim also led the fastest growing business at CSC, Big Data & Analytics. Before CSC, Jim held executive positions at Infochimps, PARC (a Xerox company) and SIOS Technology.

Jim began his career in data and analytics at Teradata. Jim holds a Bachelor of Electrical Engineering and Computer Science from University of California, Santa Barbara, as well as a Master of Business Administration from the University of San Diego.

“Companies that treat each customer’s identity safely and securely will be the ones to earn their trust and loyalty. Protecting customer identity data is our highest priority. That’s why Janrain leads the customer identity and access management (CIAM) industry in privacy, security, availability, and compliance.”