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50 Innovative Companies to Watch 2016

Helping Organizations be more Efficient & improving their bottom line through Unique Processes, a Dynamic System, and Experienced Personnel: Tellennium, Inc.

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“Tellennium’s core philosophy is to apply the highest standards of integrity, objectivity, expertise, and sophisticated software tools to complex telecom issues, thereby providing clients with a unique set of solutions, efficiencies, and proven results.”

Telecom charges are nowadays often inaccurate, complicated, and fraudulent. Without centralized sophisticated software tools and well-defined processes, enterprises cannot possibly manage telecom expenses effectively. Based out of Louisville, KY, Tellennium makes it simple, by providing you with one secure SaaS based web portal reduces the time required to acquire any information about your telecom services, vendors, expenses, contracts, equipment and it will even process invoices, mobile device procurement and optimize your plans/configurations.

Tellennium began as a telecom consulting firm in 1999, utilizing objective expertise to help organizations procure enterprise-wide telecommunications systems and services. “In 2002, we introduced Tellennium’s Integrated Management System or TIMS™, our telecom expense management platform. The platform is designed to proactively assist our clients with the continuous management of their telecom processes and expenses,” said Greg McIntyre, Founder, President/CEO.

“With our expertise, proven processes, TIMS, and an unwavering focus on our clients’ best interests, Tellennium has grown dramatically since inception at a double-digit rate year after year – profitably. In 2015, Tellennium was once again in the INC 5000 list of fastest growing companies – the 9th straight year,” he added.

What Makes Tellennium Different
Tellennium is one of the few consulting and telecommunication expense management companies that are not affiliated with any vendors. This allows the company to bring complete objectivity to their consulting and process and cost efficiencies to organizations without endorsing any particular service provider. Tellennium continually updates its TIMS software platform to stay current with telecom changes. Its objectivity (not a reseller) and no specific vendor affiliation sets it apart. Our real-time TIMS software platform is another point of difference.

Mitigating the Challenges
The I.T. labor shortage in the United States coincides with expansion of technology required. This is especially acute in the healthcare sector (e.g. Electronic Health Records (EHRs), HIPPA privacy requirements) and security concerns (recent ransom-ware attacks on hospitals). “Our challenge and opportunity is to bring needed expertise in telecommunication efficiencies to companies via outsourced expertise and staff augmentation that allows the in-house expertise to focus on critical lines of business. In addition, where companies merge or divest, we can help them quickly ascertain what they’ve got (equipment, circuits, and contracts) and what they need. And we can help them quickly bring the payables into their own billing system, properly coded. We bring process improvements, new systems where needed and real time information all ultimately bringing cost savings to the enterprise on an ongoing basis in a resource strapped environment,” emphasized Greg.

Service Offerings
The company delivers significant efficiencies through six core lines of service:

  • Audit and Optimization: inventory all services, circuits, devices and contracts; cleansing of overcharges, removal of unused services, and optimizing designs and rates.
  • Invoice Management and Payables: complete AP processing of invoices from receipt to coding allocations to payment and reconciliation. All transactions are completely electronic with the client’s systems.
  • TIMS Cloud-based Reporting and Monitoring: centralized reporting detail of all charges, circuits, devices, coding, contracts and changes with real time monitoring of each.
  • Moves, Adds, Change management (MACs): performing carrier and systems’ programming changes as a continual service or as a project basis as associated with acquisitions/dispositions.
  • Consulting, Design, and RFP Management: Consulting and design of enterprise systems, contact centers, wide area networks, and cloud services. Assist clients in preparation of RFPs, specification development, vetting results, negotiation and helping manage implementation to fruition.
  • Staff Augmentation: providing skilled professionals at any level a client may need. This ranges from part time remote off-site assistance to full time on-site.

Clientele
Tellennium specializes in helping mid- and large-sized firms with complex communications networks and/or mobile environments, providing clear visibility, actionable information, and expert personnel to streamline communications expense and improve efficiency. In environments of change (e.g., merger, acquisition, growth, location shifts,) billing complexity and inaccuracy can spiral into significant expense and labor exposure. The company’s services provide even greater value in those challenging situations. Clients include leaders across many industries: Kindred Healthcare, Advantage Care Physicians, Omni Hotels and Resorts, Patterson UTI Energy, Steel Technologies, Sirius Computer Solutions, etc.

Clients Speak
“Sending all of our invoices to Tellennium, and allowing them to review and pay them, saves time and, possibly, personnel. We have had a great experience with Tellennium.”– Fulbright & Jaworski

“At first we were only interested in cost savings. But, the time savings became so significant that, eventually, we turned the administration of all phone-related services and equipment over to Tellennium.” – Patterson-UTI

“Tellennium produces results that consistently exceed my expectations. They look out for our best interests and show they really care about their customers.” – Preferred Health Partners

Focus Area
Tellennium has customers in practically all industries since all use voice and data services. The company is focused on multi location complex organizations such as healthcare systems, energy, retail, manufacturing, hospitality, professional services, etc. These organizations need to cut costs from their operations if they are to survive and Tellennium can provide those savings and efficiencies.

“While our tools are technologically advanced, our approach remains client and results focused. We understand that our future depends upon continuing to bring value to our clients.”

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