Leading Provider Of Software Products In The Retail And Wholesale Distribution Supply Chain Domain: CitiXsys

With over 1000+ customers in over 45+ countries using CitiXsys products and solutions, CitiXsys is the largest Software Solution Partner to the SAP Business One community. Headquartered in New York City, USA, the company provides a series of cross industry and industry-specific software solutions to help businesses meet their changing needs. The organization’s success is reflected in delivering solutions that offer security, reliability, availability and performance. CitiXsys also provides implementation, integration and customization services to its partners and customers worldwide.

CitiXsys has the strategic mix of world class products and an innovative channel management strategy. All products are developed, serviced and supported centrally where as these products are positioned to the end customers via the channel partners in different geographies. These channel partners are assisted for sales, pre-sales and consulting services from the on-site offices of CitiXsys which have sales and delivery capabilities.

Product Portfolio

CitiXsys products are focused towards Retail Management, Retail POS, Supply Chain Management and Inventory Management Software capabilities, the products are designed to extend core functionality of SAP suite of applications like SAP Business One, SAP All-in-One and SAP R3 ERP.

Retail Management Software includes the following:

• iVend Retail: iVend Retail from CitiXsys Technologies is an SAP certified fully integrated Retail Management Suite. The solution caters from single store to multi store retail chain companies, integrating all aspects of the retail business ranging from head office functions to back office and in store operations. iVend Retail is the core building block of iVend Retail Management Suite and delivers a solution that is configurable, flexible, and easy to implement.
• iVend eCommerce: iVend eCommerce is an eCommerce platform allowing retailers to offer their products on the web. With its seamless integration with iVend Retail, shoppers can conduct their business on the web in the same way as is done at the physical store – imparting customers a unified experience – where they have access to all products, images, virtual studios, promotions, & schemes. This application is not limited to retail and can be extensively used by industries like manufacturers and distributors for listing their products and services.
• iVend Mobile: iVend Mobile is an application running on a touch-based hardware platform which functions like a mobile POS & acts as a queue buster avoiding an interminable wait at the cashier. This handheld “register” is connected to iVend Retail Server which interfaces with the backend enterprise data. Through this integrated solution, retailers have access to all core point of sale functionalities from a Mobile Device, encouraging shoppers to buy more.
• iVend Loyalty: iVend Loyalty is a points & rewards management application designed to significantly improve customer retention by bringing them continuously back and improve customer satisfaction levels. Flexible Loyalty Plans with multiple redemption features make iVend Loyalty an imperative solution not only for the Retail Industry, but also for non-consumer industries like manufacturing and not-for-profit organizations.
• iVend Reporting and Analytics: iVend Reporting and analytics is a set of pre-packaged, shrink-wrapped Business Intelligence dashboards for retailers. iVend seamlessly integrates into iVend Enterprise and leverages transactional data of the retail environment to generate context-specific detailed insight which is functional & actionable. Retail specific intuitive reports and dashboards provide strategic and tactical insights for faster and effective decision-making.
• iVend Passes: iVend Passes is a platform for retailers to deploy Digital Passes on Apple Passbook and Android devices. Engage your customers with a Digital Loyalty Card, Digital Coupon or Digital Gift Cards. iVend Passes remove the technical challenge in doing so allowing you to focus on your consumer engagement.
• iVend Unplugged: An Unplugged version of iVend Retail –Unplugging the application from a core financial solution lets the Retailer run his retail operations the way he wants to run them, and not be constrained by the investment & processes of a financial solution.

In The Words of the Customers!!

“CitiXsys has successfully implemented iVend Retail and Elvy is pleased to have a functional experience of integrated Retail at its store. iVend Retail has been a perfect choice for our Retail business, since it leverages Right Technology in the right manner to maximize customer & Inventory service levels”

- Mahender Sharma, COO, Elvy Lifestyle Pvt. Ltd.

“I’ve worked with many support partners on many solutions, and without hesitation, I can say CitiXsys has met my expectations in areas where many previous ‘support’ partners haven’t. They take an interest in your business processes and don’t expect you to compromise for the sake of the product. If you are not happy in an area that you feel has not met your expectation, they will act to remedy it at once, taking the approach that if one client wants this today, it will most likely be another client expecting it tomorrow. Remote support is no issue; it is like they are on your doorstep anyhow.”

- Glenn Callegari, Managing Director, HILLZEEZ, Australia

Belaud the Brilliance

Kamal Karmakar, CEO: Kamal has been responsible for the company’s evolution to be a specialist provider of software products in Retail segment. Kamal’s responsibilities include Business Strategy, Global Sales, Product Innovation and Growth. Under his leadership, CitiXsys grew to become the market leader in Retail Technology domain and known as an innovator in Retail sector. He has also guided the organization to receive several prestigious awards in tech industry. Beyond his work in CitiXsys, Kamal has considerable experience at counseling executives at high growth companies on strategy formulation, business model transformation, and implementation of balanced scorecard in their enterprise. A graduate of Harvard Business School, Kamal is well recognized in the industry and is on board of various companies globally including being a member of SAP Advisory Council for Business One in Germany.

“With operations spread across the globe, CitiXsys is predominantly a channel driven organization taking its products & solutions to its customers through an effective and efficient network of channel partners.”