“Our vision is to close digital information gaps, allowing for the best possible decisions – anytime, anywhere”: Ascom

The Silicon Review

“The holistic, scalable Ascom Healthcare Platform is designed to streamline clinical workflows and enable faster responses to individual patient events.”

Information and Communications Technology (ICT) has the potential to impact almost every aspect of the fast-evolving healthcare sector. Information management and communication processes are pivotal, and are facilitated or limited by the availability of information.

Many challenges arise due to complex hospital ecosystems and disparate information systems. Data, analytics, information and knowledge are often trapped in silos, only partially communicated to other caregivers or constrained by time lags. The Ascom Healthcare Platform closes these information gaps, enhancing collaboration by removing workflow bottlenecks and transforming data at the point-of-care into actionable information, leading to enhanced levels of patient care and greater care efficiency.

A healthcare trendsetter- Ascom

Headquartered in Baar, Switzerland, Ascom is a global healthcare ICT provider with subsidiaries in 15 countries and approximately 1,300 employees worldwide. With the right focus on integration and mobilization solutions, Ascom deploys its unique products and solutions portfolio and software architecture capabilities to provide mission-critical, real-time solutions for highly mobile, ad hoc, and time-sensitive environments.

The comprehensive Ascom Healthcare Platform is comprised of Clinical and Care Applications, Nurse Call, Mobility, Medical Device Integrations, 3rd Party Applications and Professional Services. Because each provider has communication challenges unique to their environment, the modular Ascom Healthcare Platform is configurable, customizable and scalable. Ascom solution consultants work hand-in-hand with facility leaders to identify specific challenges and customize solutions designed to address those specific pain points, leading to better patient outcomes and satisfaction.

Charting a Course through a Century of Innovation

Ascom is building on a century of research, best practices and innovation in mission-critical communications. First entering healthcare in 1996 with the acquisition of Ericsson Paging Systems and NIRA, a Dutch healthcare communications company, Ascom entered the North American market in 2000 with the purchase of Ericsson’s personal wireless telephone business, and has since emphasized its focus on healthcare through organic growth and the acquisition of Finnish nurse call specialist Miratel, followed by GE’s North American nurse call division. Development of the Ascom Myco^®, the first clinical smart device purpose-built for healthcare, followed, as well as the launch of the Unite software suite.

A Data-Driven Approach

Through reporting, Ascom helps healthcare administrators better track and analyze patient and staff data with a view to improved patient outcomes, optimized staffing levels and streamlined clinical workflows. Ascom can integrate solutions for clinical point of care tools and systems such as nurse call, patient monitoring, infusion pumps and the EHR, alerting caregivers on the move to their patient requirements, thereby keeping them at the center of care.

Working the ‘Ascom Way’

Both aspirational and instructional, The Ascom Way comprises the six core values that make one strong company. On the one hand, The Ascom Way presents and explains the six core values: We are Ascom, Customer Focus, Commitment and Accountability, Growth, Innovation, and Leadership. On the other, The Ascom Way guides employees in how to realize corporate values and apply them in their daily work delivering innovative Clinical Care and Enterprise solutions. The new Ascom Way evolved to meet the needs of a global ‘OneCompany’ structure, strategic goals, and the needs of employees, customers and stakeholders worldwide.

Employee Growth and Success

Employee satisfaction and retention play a vital role in the growth of any organization. Ascom offers a platform for its employees to freely express their thoughts anonymously by asking them to complete an annual, online Netsurvey exploring a variety of topics. Open, transparent two-way communication between management and employees is highly stressed, as it offers the best environment for promoting talent and retaining top performers. Ascom also supports employee empowerment, as understanding how one individually impacts the company’s growth and success leads to more innovation.

Bringing Compelling New Solutions to Market

One of Ascom’s newest innovations is its Digistat suite, an advanced patient data management software system comprised of modules that can either stand alone or be fully integrated to provide a complete patient data management solution. From the Intensive Care Unit to the Operating Room, Digistat can be used in a wide range of clinical environments. Its architecture and extensive customization capabilities allow the facility to build its own patient data management system and to expand the system to meet new department demands. Digistat is already used by some of the world’s most prestigious hospitals and healthcare research facilities for the informatization of their critical care areas.

Ascom’s newest Telligence^® Patient Response System is a fresh approach to nurse call systems. Telligence streamlines staff communication and collaboration, enables patient-centric clinical workflows at the bedside and amplifies the voice of the patient with stand-alone speech modules that quickly connect patients to caregivers to reduce response times and improve satisfaction.

Greet the Visionary

Holger Cordes, CEO: Before assuming his current role at Ascom, Holger worked for the Cerner Group, a leading provider of information technology in the field of healthcare with roughly 21,000 staff. Holger was Chief Operations Officer of Europe and Latin America, before which he was Head of Finance Cerner EMEA from 2007 to 2010 and General Manager Cerner Central Europe from 2010 to 2014. Holger is German and completed his studies in economics at the universities of Poitiers and Marburg.