Passionate about delivering productivity, efficiency, and improved customer satisfaction: Perficient

Perficient is the leading digital transformation consulting firm serving Global 2000 and enterprise customers throughout North America. With unparalleled information technology, management consulting and creative capabilities, Perficient and its Perficient Digital agency deliver vision, execution and value with outstanding digital experience, business optimization and industry solutions.

‘Vision. Execution. Value,’ in key executive Jeffrey Davis’s words

Let us dig in - we’ll find the truth about your customers: Analytics provide the vehicle for driving meaningful, measurable, and sustainable improvement for your business. With the prevalence of complex, disconnected, and variable business processes, along with ever-expanding data, it’s now essential for you to leverage analytics to improve decision-making and agility. Our business intelligence, performance management, and predictive and risk analytics solutions incorporate industry expertise, years of experience, and insights from hundreds of successful implementations.

We integrate all relevant data and systems into a robust analytics strategy for you, creating a 360-degree view of your customers and key performance metrics.

Where Craft, Clarity and Beauty Meet: Delight customers with beautifully built usefulness, regardless of screen, device, or channel. Delight them with stories well-told, in the right context, at the right time. When you work with our designers, you’ll get the strategic and creative capabilities of a digital agency combined with the deep experience and know-how of a technology systems integrator.

Our designers are dedicated to their craft, defining and giving voice to your brand. Our work will elevate and distinguish your image and brand perception in the minds of your customers. We design for the future, taking into account cutting-edge technology and unexplored frontiers.

Empower Innovation, Efficiency and Agility across the Organization: Business optimization is about making investments that reduce costs while driving efficiency and productivity. Cloud technologies enable you to innovate in new and profound ways, but determining the most appropriate application of the cloud is one of its biggest challenges. We help you understand and leverage cloud technologies from strategy through implementation for maximum business value. Agility, innovation, and rapid time-to-market are critical to maintaining competitive advantage and seizing market opportunities, and the cloud enables organizations to move quickly and achieve more, while spending less.

End-To-End Is Just the Beginning: If the fusing of powerful technology and management consulting with insightful agency strategy and creativity is a new convention, we’ve already broken it. How? Because to us, “End-to-End” is the price of entry for executional delivery. Our full-service offering is designed to tackle your ever-changing, ever-increasing business challenges by making sure the executional means never fail the strategic vision. For proof of this conviction, look no further than our six core disciplines poised to solve your digital transformation and customer experience challenges.

A happy customer!

Creating Harmony with a New Website

Founded in 1842, the New York Philharmonic is the oldest symphony orchestra in the United States, playing a leading cultural role in New York City, the United States, and the world.

The New York Philharmonic website was impeding the purchase path for patrons and providing a subpar user experience. The organization knew it needed to offer features that would increase engagement, but it wasn’t sure how to effectively leverage Tessitura – the leading software system for arts and cultural organizations – to achieve that goal.

“We worked closely with the New York Philharmonic to create a professional, creative website that will appeal to all types of visitors while still retaining and fulfilling all necessary functionality.”

“We implemented capabilities – like the option to pre-purchase tickets, listen to recordings, and watch videos of conductors and musicians – all before even attending a performance. Navigating through the list of upcoming events is easy with an intuitive mini-calendar on every page, and selecting a seat is a breeze with a seat selector to guide visitors,” says Jeffery Davis.

Meet the visionary

Jeffrey Davis, Chairman, President and CEO: Jeff Davis is chairman, president and chief executive officer for Perficient. As CEO, Jeff leads daily business operations, and directs the development and execution of the Company’s global growth strategy and initiatives. Jeff joined the company as chief operating officer in 2001. He was promoted to president in 2003 and was named chief executive officer and appointed to the Board of Directors in 2009.

Jeff has a strong technology management and consulting background, with a blend of more than 25 years of experience working at Big Four as well as entrepreneurial firms. Leading a team of tenured executives, Jeff oversees all Perficient business groups and functional disciplines including marketing, sales and client delivery. Jeff has played a central role in Perficient’s dramatic growth, managing the company’s organic expansion and leading Perficient’s M&A program, including the integration and assimilation of acquired businesses.

Prior to Perficient, Jeff was the chief operating officer at Vertecon, a company Perficient acquired in 2001. Before Vertecon, Jeff was a senior manager and member of the leadership team in Arthur Andersen’s Business Consulting Practice, where he was responsible for defining and managing internal processes, while managing business development and delivery of all products, services and solutions to a number of large accounts. Jeff also served in leadership positions at Ernst and Young, LLP in the Management Consulting practice and in industry at Boeing, Inc. and Mallinckrodt, Inc.

Jeff is an active member of the board of directors of the Cystic Fibrosis Foundation of St. Louis and a member of the University of Missouri Trulaske College of Business advisory board. He holds a Master of Business Administration degree from Washington University in St. Louis and a Bachelor of Science degree in electrical engineering from the University of Missouri.

“We architect systems of customer delight. We move at the speed-of-culture. We exist to delight our clients, by relentlessly delighting their customers.”