Simplifying Manufacturing with Best-in-Class ERP Solutions Global Shop Solutions

“Global Shop Solutions supports thousands of facilities in 25 countries from 6 offices around the world. All of its customer support and research & development are located in its global headquarters in The Woodlands, Texas.”

Knowing the President and CEO -Dusty Alexander

Dusty has served as President and CEO of Global Shop Solutions since 2005. He is the son of founders Dick Alexander and Kathie Alexander and a graduate of Baylor University. Mr. Alexander has nearly 30 years experience working at Global Shop Solutions, and is responsible for the strategic direction of the company, customer satisfaction, and leading the management team to ensure the company delivers the best products and services to meet the needs of customers and the manufacturing market.

ERP software has become mandatory in most companies, especially for those operating in the manufacturing sector. An ERP system with a fully integrat-ed module offers many important benefits that save time and money while leaning shop floor operations and simplifying back room admin-istrative processes. In 1976, Dick Alexander launched Global Shop Solutions as an ERP solution provid-er for manufacturers in the oilfield industry. Since then, the company has expanded its services to cover nearly 20 manufacturing industries.

Global Shop Solutions prides itself on being the largest fully family owned ERP software company in the world, with zero debt and 100% of product development and program-ming done in the US. The company has a direct business model in which all design, development, sales, customer support, and project man-agement consulting is performed by Global Shop Solutions employees. This builds a high level of trust with customers, especially in the areas of service and technical support, as customers know they will always speak to an actual employee in the U.S. rather than some overseas outsourced “service” department. Furthermore, Global Shop Solutions’ singular focus on helping their cus-tomers profitably deliver a quality part on-time, every time is a key driver of the ongoing innovation the company and the software is known for.

The One-System ERP™ Software

Since its inception, Global Shop Solutions has been the exclusive provider of the One-System ERP™ Software designed to make lean manufacturing a reality in countries around the world. The efficiency delivered through the ERP software provides real-time in-ventory accuracy, on-time delivery rates that approach 100% for many customers, lower administrative costs, increased sales and improved customer service. Accurate real-time data empowers business leaders to make proactive decisions based on hard data rather than guesswork. Perhaps most important, Global Shop Solutions enables manufac-turers to determine their costs with remarkable precision, giving them a significant advantage over competi-tors in terms of pricing and margins. As a result, customers enjoy a measureable ROI to their bottom line.

Key Differentiating Factors

Global Shop Solutions differentiates itself from others in the market in several ways:

1. Global Shop Solutions has 225+ employees dedicated to a single ERP software product and its customer base. It designs, develops, sells, and services this product directly, along with associated consulting services, thereby avoiding the problems that can occur with value-added resellers and other third-party distribution models.

2. For over 40 years, Global Shop Solutions has been the largest fully family owned ERP software company in North America. The company treats customers and employees like family, and has the most publicly available case studies and testimonials in the market. This also means your software maintenance fees go to improving the product, employ-ees, and the business rather than private equity, bankers, or other products you don’t use.

3. Management has a relentless commitment to continually upgrading and improving the product to meet the changing needs of manufacturers. Global Shop Solutions invests the most R&D resources dedicated to a single product in the ERP indus-try, and most of the upgrades, enhancements and new features are a direct result of customer feedback.

4. Customer service is provided 24 hours, 365 days a year from highly trained manufactur-ing, accounting, and technical experts on-site at company headquarters.

5. Global Shop Solutions is one of the few ERP software sys-tems that provides a software development kit, called the Global Application Builder, that allows customers to customize the software to fit their specific needs, enabling additional auto-mation of their business.

The Customer Spectrum

From small job shops to bil-lion-dollar enterprises, Global Shop Solutions ERP software supports manufacturers in nearly 20 indus-tries ranging from aerospace and automotive to defense, display fixtures, electronics, energy/oil/gas, furniture, machine building, medical devices, metal fabrication, plastics, rubber, woodworking and more. Although most of its customers are discrete manufacturers who use a raw material to create a finished good, the software supports manufacturers of all types and sizes in thousands of facilities in 25+ coun-tries around the world.

“We simplify your manufacturing™.”

Customers Speak

“Without question, we’re a more efficient company because of Global Shop Solutions.” – Russ Guffee, VP General Manager, Basic Concepts, Inc.

“The Advanced Planning and Sched-uling module now allows ICI to see all materials and labor attached to one job up to the minute, accurately and timely.” – Martin Thomas, General Manager, Idaho Correctional Industries

“With Global Shop Solutions, we have more time to spend on the high-level parts of our jobs that really bring value to the customer and to the business.” – Jamie Brezinski, Director of IT, Midland Metal Products

Future Outlook

Global Shop Solutions is 100% dedicated to the continued develop-ment of its ERP system and sur-rounding technologies to support its manufacturing customers’ need to simplify. This includes integrating mobile-based technology to further improve access to data and labor, material, inventory, and production efficiencies on the shop floor. The company recently completed a new state-of-the-art R&D Technology Center to support the develop-ment of its next generation of ERP software products and services. Recent product enhancements have included upgrading the customer relationship management applica-tion, developing a radio frequency identification (RFID) solution, and the introduction of TrueView^TM a new product that improves work-flow by displaying real-time labor, material and production data on a large screen on the shop floor.

“Our goal is to continue to en-gineer the most cutting-edge products and compete in our industries on a worldwide basis.”