Microsoft Silver Certified, iN Technologies, is a proud member of NASSCOM and is one of the leading providers of IT enabled services spearheading its way into the world of technology.
With a vision to provide immaculate technology solutions, three proficient technocrats, SumitTomar, KapilRana and AmitMukherji, established iN Technologies in 2011, to make technology efficient, seamless and convenient.
With world class infrastructure, the company with offices in India, United States, United Kingdom and Singapore, feels that innovation and creativity are important and facilitates research and development in all possible ways.
Marking its presence through Remarkable Products
• Live PC Expert:
Live PC Expert, a renowned name in the tech support industry, is an accomplished stop for software related issues. Rated as A+ business by BBB for customer centric services, Live PC Expert delivers technical support all over the world, via remote desktop sharing software. Offering qualified, skilled and experienced support technicians at competent prices, ranks among world leaders in its class.
It is an exhaustive solution that makes customer experience with the client’s business seamless and the client’s experience with technology hassle-free. The cluster of services offered by EazeConnect not only adds to the efficiency of customer support but also makes tracking feedback, data and behavior patterns of the customers easy.
EazeConnect is a set of amazingly powerful tools, mentioned below:
– EazeChat: A Saas-based module, EazeChat is a feature-rich chatting service that can be embedded on a website. With zero-downtime, round the clock customer-support, well-maintained customer history and chat logs, EazeChat makes solving issues of visitors easy and spontaneous. EazeChat not only promises to be of great help in improving conversion rates on website but also improves customer loyalty, brand dedication and revenues.
– EazeDesk: This automated email routing & monitoring tool allows scaled and streamlined business along with influential customer service.
-EazeDrive: It is a safe and secure heaven for your personal & professional data. This online digital data bank is an impeccable and irreplaceable solution.
-EazeMonitoring: This is the perfect monitoring tool to trigger the website’s performance. It scans the website based on parameters like: DNS, IP, POP3 and HOSTNAME for better performance.
– EazeDialer: An automated call distribution medium with a perfect blend of every feature, EazeDialer offers you maximum connectivity with customers without putting least human efforts.
• EazePro: A software package that enables optimum utilization of facilities offered such as network management, finding duplicate files, clearing temp files, internet histories, bad system drivers, cookies, junk files, etc. EazePro Premium has always been a favorite choice among clientele. With simplest of the interface and easiest of the operations, EazePro has so much to offer that most of the competitors must have even given up the thoughts of competing.
The EazePro Software Package has the following features:
– File Shredder: To save the crucial deleted data from being recovered by someone else, one can use File Shredder in EazePro, which deletes the files permanently.
– Duplicate File Finder: To save space on storage disk, Duplicate File Finder in EazePro finds and lists all the similar files that are stored at different locations, so that the user can delete them.
– Registry Cleaner: Registry Cleaner in EazePro smartly lists the unnecessary and flawed registry files for different programs. For smooth and hassle-free operation, user can clean them using Registry Cleaner.
– Home Network Manager:M Home Network Manager sensibly saves the network priorities for the users to maintain the efficiency and regularity in network connection.
– Disk Cleaner: Disk Cleaner scans the complete storage drive for useless files, like- junk files, internet histories, etc. that eat up storage space. The scanned files can easily be deleted with Disk Cleaner to increase the storage space. – Startup Manager: Startup Manager allows a complete control over the programs that run with the startup of the Windows. Users can add, edit or remove programs from the list as per their preference.
Infrastructure that Facilitates the Company`s World Class Services:
iN Technologies provides dedicated infrastructure for different verticals and the following facilities ensure that there is no need to look out for strategic innovations.
– Secure Storage and Network Infrastructure
– Own CRM and ERP
-User Authentication and Digital Rights Management
-Full power backup
– ILL and MPLS lines for voice and data
– Firewall secured environment Data leakage prevention(DLP) policy implemented
Differentiated Product Offerings
The company has expert offerings in fields spanning across:-
1. Software Development – Mobile Development
– Microsoft Technology
– HTML5 App Development
– Java Development
– SaaS Development
– Database Management
2. Call Centre Solutions
– Technical Support