“We understand that many companies are not in the technology solutions business. With TWINTEL by your side, you will get a full technology department working seamlessly with and for you.” TWINTEL Solutions, Inc.

Business environments are rapidly changing, and information technology (IT) is at the core of such a change. Innovations in technology, along with completely new business models, are part of the rapid change that is forcing corporate and management professionals to learn, deploy, and adopt IT for survival and competitive advantage. IT is no longer just a back-office function, but a strategic business function as well.

We are currently living in the so-called information age which can be described as an era were economic activities are mainly information based (an age of informationalization). This is due to the development and use of technology. The main characteristics of this era can be summarized as a rise in the number of knowledge workers, a world that has become more open - in the sense of communication (global village/Gutenberg galaxy) and internationalization (trans-border flow of data).

This paradigm shift brings new ethical and juridical problems which are mainly related to issues such as the right of access to information, the right of privacy which is threatened by the emphasis on the free flow of information, and the protection of the economic interest of the owners of intellectual property.

Until now, small/medium sized business and nonprofit organizations, could not afford to hire an outside IT consultant when they had a problem with their computer systems or just needed some good advice.

Professional technology consultants can charge upwards of $130 per hour, and as a result, technology support usually defaults to two things: either the support of a tech-savvy friend or a product-focused equipment manufacturer who may offer temporary solutions.

Neither of these options provides the time, expertise and assistance needed to enhance total system productivity. How then, can businesses and non-profit organizations compete in a fast-paced environment? How can businesses and organizations be assured that they are optimizing system performance and maximizing their technology investment?

The Solution

TWINTEL Solutions delivers the same level of complete technical support found at large companies, but at an affordable, flat monthly fee.

The firm provides the highest quality service at an affordable price by using a combination of local onsite experts, network management tools and services performed over your available Internet connection.

TWINTEL’s advent

TWINTEL was established so that small / medium sized business and nonprofit organizations benefits from the equal level of technology expertise as Enterprise level companies. Hiring and growing an internal IT department is very expensive, especially when you begin to account for salaries, benefits, employment taxes, training and other development requirements. “We decided to create a company that could offer all the advantages of a complete IT Department; and is both sustainable and affordable. TWINTEL has experienced over 100% growth for each of its last 3 years and boasts a complete IT department with over 30 team members.”

TWINTEL- Assuage to the clients

Here are some of the ways that TWINTEL managed IT services helps the client:

• Improved and Enhanced Security
• Proactive approach to IT Problems
• 99% network uptime guarantee
• Fast and effective response and resolution of support team. Service Level Agreements in place.
• Access to new/cutting-edge technologies at a fraction of the cost of before
• Dedicated Chief Technology Officer and fully staffed Network Operations Center
• 24/7/365 Network Support, Dedicated Project Management Team, and Purchasing Team

Narrative on “Managed IT”

The first product that was launched was known as “Managed IT”.  

TWINTEL understands that most companies are not in the technology solutions business. With TWINTEL on your side, companies benefit from a complete technology department working seamlessly with internal team members.“Our services include helpdesk support with certified network engineers and experienced IT managers. With our collaboration, clients will be able to focus on the organizational mission, while we focus on the growing needs of the entire tech department. TWINTEL offers complete and unlimited technology support and maintenance for one affordable and predictable monthly cost.” One can call TWINTEL for technical support questions at any time. In addition, “our customers don’t have to worry about outrageous technical support rates and charges that they may have experienced from prior technology support companies.”

TWINTEL is the one and only point of contact for all the client’s technology needs. “We take charge of the entire computer network, manage communications, maintain the website, and we can even manage digital marketing needs. We guide and offer clients the best recommendations on purchasing the most current technology with cost saving opportunities for your organization. TWINTEL will assign a Chief Information Officer that manages all third-party technology vendors, including your phones, internet, and web hosting.”

Meet the Founders

Appropriately named, TWINTEL was founded by identical twin brothers’, William Scogin and Jeremy Scogin in April of 2008. 10 years later, the company thrives as a top-rated and leading provider of Managed IT Services. TWINTEL is serving clients clear across the United States. As life-long entrepreneurs, the brothers, started their very first company at the age of 12, where they provided land scaping services inside of their local community. Before they launched TWINTEL, William and Jeremy, served as IT Managers for nearly a decade for one for one of the larger nonprofit youth services organizations in the country. As with the case for many nonprofit companies, IT funding was limited. It was here that the brothers established themselves as experts in IT resourcefulness, project implementation, and information systems management. 

“We will enable and empower partners to reach their goals with innovative, reliable, and cost effective technology solutions; while maintaining a commitment to excellence, ethics, and social awareness.