The Silicon Review
“Our main focus is to enable technology for our clients, while maintaining a personal touch by having a knowledgeable customer service representative who can help.”
Managing a workforce is vital to a company’s success; the responsibilities of the payroll and HR employees provide multiple touch points within the software being used to manage a workforce. This includes a variety of payroll and HR services including, but not limited to applicant tracking & onboarding, payroll tax compliance, time & attendance, benefits online enrollment, FMLA, COBRA, performance management to name a few. Industry leaders want to know how these tasks can be simplified, while motivating their employees for increased production. Interlogic Outsourcing, Inc. (IOI) is a national provider of payroll and HR outsourcing services. A leader in payroll processing, tax filing and human resources administration solutions, IOI can help your company maximize efficiency while reducing bottom line costs.
Dawn of Interlogic Outsourcing, Inc.
IOI is the successor to Interlogic Systems, Inc. (ISI), a company that Najeeb A. Khan established in 1987. When the company first opened its doors, there were about 10 employees sharing a small office space in downtown Elkhart, Indiana. The payroll technology, at the time, consisted of key-to-disk systems - and each day, someone had to drive over an hour away to process client transactions. Today, payroll is maintained through IOI’s secure, cloud-based software, IOIPay®, and can be processed from anywhere in the world. For the last 30 years, IOI’s award winning customer service team has followed the philosophy of “exceeding client expectations” and their development of new technology makes it easier for their clients to do business.
Offering scalable solutions, IOI enables businesses of all sizes to achieve greater efficiencies. With technical expertise and an unparalleled level of customer service, the company maintains a high client retention rate by managing each step of the on boarding process, from implementation to training, lending maximum performance to payroll, time and attendance management, and human resources services.
Why Organizations Prefer To Outsource?
Critical reasons companies choose to outsource are: compliance, cost savings and efficiency in managing the data of their most expensive asset – their employees. IOI offers customers all of these things in a comprehensive solution. Offering customers peace of mind, the company handles processing all of the details involved with payroll from tax filings, benefit accruals, medical deductions, and much more. Considering what a per-pay cost would be if payroll was performed in-house (salary, time involved, materials involved, etc.) beyond managing the compliance, it really becomes obvious that outsourcing makes the best business sense. From job posting, applicant tracking and onboarding to payroll administration, training and benefits enrolment, IOI can remove the frustrations that come along with HR management, giving you the freedom to do what you do best: run your business.
A Steadfast Emphasis on Clients
“Our main focus is to enable technology for our clients, while maintaining a personal touch by having a knowledgeable customer service representative who can help. As time goes on, we are getting fewer phone calls, but we are still staffed with support to help clients who cannot find the answer to their problem in the technology. A high level of customer service is really the important differentiator and something that is positively reviewed by many of our customers,” says Mr. Khan.
IOI has the infrastructure in place to give its clients the customer service response they need. Its clients get a live person when they call so the company can service its clients quickly and efficiently. The company serves a range of industries including not-for-profit organizations, manufacturing, education, health care, financial institutions, restaurants and hospitality service sectors. The IOI team strives to provide the highest quality of customer service along with cutting-edge, scalable solutions to fit your business needs.
Plaudits from Peers and Clients
IOI has been recognized by its peers as a national leader in the payroll industry for the last four years. In 2017, IOI was awarded the Bronze Award for Best Online Payroll Services by TopTenREVIEWS. Satisfied clients like Forest River, one of the largest recreational vehicle, pontoon boat, cargo trailer and bus manufacturers in the country, also recognize IOI. “The services IOI provides are tremendously beneficial to our company because, frankly, they enable us to save time and money,” says Chief Financial Officer Joe Greenlee. “In the years we have been with IOI many other companies have approached us to offer competitive services, and we have been willing to see what they have, but at the end of the day, no one can beat IOI’s service and price. In fact, no one has really come close.”
Recently, IOI released a 2.0 version of their software providing an advanced Benefits Management platform and an innovative new Single Sign-On Dashboard, giving users a simple way to access IOI’s platform. Additional enhancements, including a new employee self-service portal along with new product offerings, will continue to ensure IOI’s place as a leader in the Human Capital Management industry for many years to come.
Meet the President:
Najeeb A. Khan, President and CEO: Under Khan’s leadership, IOI has grown from a local operation to one of the nation’s leading, award winning Human Capital Management providers with 10 locations nationally and services clients’ employees in all 50 states. Prior to founding ISI, Khan served as Vice President of Commercial Services for Midwest Commerce Data Corporation, a wholly owned subsidiary of NBD Midwest Commerce Bank. He holds a Bachelor of Science degree in mathematics/computer science from Grand Valley State University.