50 Innovative Companies to Watch 2016

Advancing the Power of Possibility: Cloudnine Real Time


“If someone asks me what cloud computing is, I try not to get bogged down with definitions. I tell them that, simply put, cloud computing is a better way to run your business.” – Marc Benioff

Cloudnine Real Time, headquartered in San Diego, CA, is an accredited managed service provider delivering custom cloud solutions for anytime, anywhere access. Born from the accounting industry in 2000, Cloudnine quickly emerged as a leading QuickBooks® hosting company. Today, it is much more, providing technology solutions for thousands of the most discerning, forward thinking firms in the United States and around the Globe.

An Inc. 5000 company for three years running, Cloudnine is honored to have been voted “Best Hosting
Company” by the CPA Practice Advisor Readers’ Choice Award 5 years in a row. Cloudnine is recognized as an industry leader because it builds its services and processes around the client experience, always seeking top satisfaction. Cloudnine is here to help identify issues and solve them when necessary, self help guides, online, phone, and email support with a 4-hour service level agreement is standard in our product.

Cloudnine aims to empower businesses to create new standards for what’s possible by providing innovative, yet practical cloud technology solutions. “Cloudnine is about connecting the dots, Yes, it’s about scalability. Yes, it’s about accessibility. But first, it’s about people, it’s about connecting us all together in an environment created to safeguard what we have been entrusted to protect for others,” said Robert J Chandler, CEO. “There isn’t a one-size fits-all approach. From conception to ongoing support, the needs of our clients vary widely – so that means we have to be at the forefront of technology and have the in-house flexibility to respond.”

Cloudnine offers 2 data centers: One in San Diego, California and the other in Austin, Texas. The company’s customers are distributed throughout the United States and around the globe.

Passionate, Personable, Trusted Experts
Cloudnine offers a wide variety of custom solutions including, but not limited to: Private Virtual Servers, QuickBooks® Hosting, SaaS and PaaS products, Public Servers, and Hybrid solutions. Although the company is known for its QuickBooks® hosting, it offers more than 1,000 applications in custom environments. Many professionals are open to moving to the cloud. Others, who have already moved, are frustrated by limitations imposed by their current provider. The cloud is not a new technology, however, there continues to be confusion around what is SaaS, what is on premise, and how to make it all work together. What sets Cloudnine apart is its team of trusted experts; experts in capability and experience, experts in anticipating where the industry is headed, and experts in identifying and developing the systems and tools necessary to help its customers grow.

The company specializes in serving professional service firms and their clients, with roughly 60% of its clientele falling into one of these sectors. Meeting the high standards required by accounting and legal professionals allows Cloudnine to serve other SMBs as well. The remaining 40% of the clients are distributed across the SMB marketplace. Any small to medium sized business looking to cut IT costs and grow is a potential client. Cloudnine provides hosting for multiple top 100 firms.

Clients Speak
“Cloudnine allows me to work from home which is great when you are juggling running your own practice and parenthood. It also allows me to tap into expertise with part time people without adding square footage, so financial savings plus adding specialists. Offers secure backup so I can sleep at night. Allows us to offer better client service, our clients are facing same pressures we are, Cloudnine allows them to access their hosted QuickBooks files at their convenience, even when their kids are asleep.”

“I enjoyed working with the tech and appreciate the helpful options he gave me while helping me. He didn’t just do what I asked, he gave me options that I didn’t know I had, and that turned out to be what I really wanted.”

“I love the new call back service. I can continue to work while I wait for a call back from tech Support and I don’t lose my place in line. Innovative ideas keep making Cloudnine better than ever. Thanks!”

Future Road Map
Traditionally, professional services firms have made up the bulk of Cloudnine’s clientele; however, the benefits of the cloud go far beyond the accounting and legal profession. The team at Cloudnine believes that the cloud is for everyone, because it offers seamless, real time collaboration, incredible security, and significant cost savings. As the cloud becomes more widely adopted not just by larger companies, but by small to mid-size businesses, the company is evolving to be a complete IT solutions provider.

“We empower businesses to create new standards for what’s possible by providing innovative, yet practical cloud technology solutions.”

Knowing the Key Executive

Robert J. Chandler | President & CEO – Robert is founder and CEO of Cloudnine Real Time. He began his career in the accounting field in 1995. As a visionary, he quickly saw the future needs of the accounting industry and became an early adopter of Cloud Technology. He is now an acknowledged industry expert in Cloud Technology and a leading national advocate for modern accounting methods. Awarded “Top 40 under 40” winner by CPA Practice Advisor Magazine and also recognized as a Business Leader by Small Business Influencer, Robert continues to be a major catalyst in moving the accounting industry forward through advancements in the Cloud Technology field.