Daon stands at the forefront of digital identity trust, offering unparalleled solutions through its advanced AI-driven platform

Daon, a leader in digital identity trust, empowers leading organizations around the globe to effortlessly and precisely manage the entire spectrum of customer identities. By leveraging advanced AI and machine learning technologies, Daon's IdentityX® platform offers robust solutions for identity proofing, verification, authentication, and security. This platform has become the preferred choice for prominent companies in sectors such as financial services, telecommunications, travel, hospitality, and beyond. Each day, it seamlessly secures and processes hundreds of millions of digital identity transactions, ensuring trust and security at every step of the customer journey. Through Daon's innovative approach, businesses are able to provide their customers with a safe and seamless digital experience, underpinned by the assurance of state-of-the-art identity management.

IdentityX Platform

Daon’s IdentityX platform stands out as a trusted, versatile, and futureproof solution for identity management. Now in its fifth generation, IdentityX supports all of Daon’s identity verification and authentication applications across multiple channels. It helps organizations navigate compliance, mitigate fraud with third-party identity checks, and simplify KYC processes, even when integrating with existing infrastructure.

Key Benefits

IdentityX builds instant digital trust by creating seamless identity journeys that treat each customer as an individual. It tailors solutions to meet their unique needs and preferences. This platform can augment existing Customer Identity and Access Management (CIAM) offerings, enhancing security and fraud protection for core system software. Designed for full security and compliance, IdentityX operates both on-premise or in a private cloud to meet internal and external regulatory requirements, supporting KYC and AML compliance.

IdentityX eliminates friction with seamless integration between identity verification and authentication across all channels, improving internal processes and customer experience. It also supports third-party identity checks with seamless connectors to external data sources like Experian and AAMVA, providing a multi-layered security posture. Modern users can navigate across multiple devices and channels effortlessly, with IdentityX ensuring a smooth transition from desktop to mobile to call center and back.

The platform consists of IdentityX Auth and IdentityX Onboarding server components, responsible for the secure storage and matching of user and device information. The client components offer biometric capture, quality assessment, and liveness detection capabilities. These components include FIDO Mobile Authentication, FIDO2 Web Authentication on mobile devices and PCs, Selfie Capture, Voice Capture, Mobile Document Capture, Web Authentication and Onboarding, Call Center Capabilities, and the IdentityX Admin Console.

TrustX

Daon’s TrustX platform is a fast, flexible, and global cloud-native SaaS solution that revolutionizes digital identity management. From identity verification to authentication to recovery, TrustX provides every tool needed to create secure, custom processes with ease. Its no-code, drag-and-drop orchestration and built-in reporting features allow organizations to create and adjust workflows without a development team.

TrustX ensures identity continuity by offering seamless, cross-channel integration between identity verification and authentication, leveraging facial biometrics and a single user record. This reduces friction for customers and simplifies internal processes. The SaaS hosting model supports fast deployment tailored to an organization’s process and compliance needs, lowers IT overhead, provides continual software updates, and includes facial watchlist support.

Operating globally, TrustX focuses on compliance, enabling control over data processing and storage across multiple regions. The built-in reporting feature offers a comprehensive view of the customer’s identity journey, providing insights to optimize processes. TrustX allows for customization of workflows and branding, adapting to the unique needs of any organization.

In essence, TrustX combines simplicity with power. Organizations can build a custom identity verification workflow in minutes by selecting and customizing best practice templates, launching them with a click, and making live modifications as needed.

About | Tom Grissen

Tom is Daon’s CEO and a member of Daon’s Board of Directors. Tom oversees all strategic and operational aspects of the business worldwide and is based in Daon’s Fairfax, Virginia office. His career spans publicly traded Fortune 100 technology companies to early stage “pure play” software companies.

Tom is a member of the Advisory Committee of a joint venture with SMFG (Sumitomo Mitsui Financial Group), providing cloud-based biometric Identity Services across a variety of markets in Japan. He is very active in advisory groups and previously served on the Board of Directors for TechAmerica’s Public Sector. Tom holds a B.S. in Business Administration from Central Michigan University and an Executive MBA from the Eli Broad School of Business at Michigan State University.

Tom is recognized in the biometrics and identity industry as a thought leader, regularly called on by the media to discuss how biometrics establish trust online, significantly enhancing security while improving the user experience. Tom was identified by Forbes as “One of the Five CEO’s Who Are Reinventing Industry Through Digital” and has appeared on national television programs, such as CNBC’s Squawk Box.

Tom’s hobbies include skiing, sailing, hiking National Parks, running and travel.

“By integrating state-of-the-art identity verification and authentication technologies, Daon ensures that each interaction across all channels is not only secure but also tailored to the unique needs of every customer.”