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20 Business Excellence Awards 2022

EyeQ Tech – Bringing applications of advanced computer vision and recognition researches to solve real business problems

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One of the most powerful and compelling types of AI is computer vision which you’ve almost surely experienced in any number of ways without even knowing. Here’s a look at what it is, how it works, and why it’s so awesome (and is only going to get better).

Computer vision is the field of computer science that focuses on replicating parts of the complexity of the human vision system and enabling computers to identify and process objects in images and videos in the same way that humans do. Until recently, computer vision only worked in limited capacity. Thanks to advances in artificial intelligence and innovations in deep learning and neural networks, the field has been able to take great leaps in recent years and has been able to surpass humans in some tasks related to detecting and labeling objects. One of the driving factors behind the growth of computer vision is the amount of data we generate today that is then used to train and make computer vision better.

EyeQ is one such tech start-up, which primarily develops advanced AI, Computer Vision and Deep Learning technologies to support digital transformation processes in multiple industries, including retail, advertising, banking, security, smart city and factory. Founded by Computer Science PhD duo, the company's mission is to "inject intelligence into what doesn't have it".

Solving Real-World Problems with robust Computer Vision Services

Action Recognition: AR technology refers to the act of detecting and recognizing actions accurately in real-time, even when they are present at different speeds, under various environmental conditions or combined in sequences of multiple actions. AR technology has strong applicability in several real-world domains, ranging from video- surveillance, content-based videos or classification. Cameras with AR help detect and alert suspicious actions, chaos, dangerous activities in terms of security. If you are more interested in business, good news is AR could also give an insight into customer behaviors for in-store analytics.

Emotion Recognition: The concept of advertising on screen is not uncommon in nowadays business world. However, no one could measure exactly the reaction of the audiences who watch those ads. With the capability to measure six basic emotions, detect genders and ages, ER technology help optimize the advertisement targeting effect. Companies can now save a lot of money yet maximize the approach to their potential customers. Ads on screen are not the only application for ER technology. Whatever ideas come in your mind relating to measuring emotions, ER technology would make it feasible. With Emotion Recognition technology of EyeQ solution, retailers receive the real-time data of not only emotion but their demographic like gender & age, which can be used to improve service and raise the retention rate.

Face Recognition: With Face Recognition feature, Apple’s iPhone X enables us to exterminate phone passwords. But FR technology can do much more than that. FR technology measures and matches the unique characteristics for the purposes of identification or authentication. The application of this technology varies among CRM (replace membership card), headcounts & heatmap (for retail store), substitute event tickets, HR (check attendance), security (black list detection), and pave a way for authentication in banking (EKYC). Banking systems is being equipped with eKYC for better risk management, detecting customer information, tracking transaction history and simplifying banking procedures.

Object Detection: Object detection refers to computer and software systems’ capabilities to locate objects in a scene and to identify each object. In EyeQ Tech, object detection is applied in the case of fraud detection in inventory management, fire detection, smoke detection, abnormal activity recognition and water leaking detection. EyeQ's camera systems automatically send warnings whenever it detects risks such as strangers or suspicious objects in buildings, factories, stores, schools, etc. Smart AI camera systems simplify cities' infrastructure management by recognizing different kinds of transportation on the streets, verifying vehicle number plates, etc. and transferring them into data that is used in urban transportation planning. Unlike smoke detectors located on ceilings only detect high smoke, AI camera systems can detect small flames and activate sprinkler systems before the fire gets bigger.

AI Powered Retail Monitoring System: Measure the number of people passing by and customers entering your store, optimize staff allocation as well as marketing strategies and watch your profits skyrocket. EyeQ retail provides high accuracy level due to its Face Recognition technology based on Machine Learning platform and provides many different data sets to drive your results. Increase customer engagement levels, optimize their path to purchase and raise your profits substantially with EyeQ's Heatmap. With the Action Recognition technologies, Heatmap solution allows you to follow the customers’ journey inside the store and discover the areas that they are more attracted to. By using smart cameras to directly analyze customers’ emotions and reactions, EyeQ provides you with real-time customer engagement tracking.

Hieu Nguyen | CEO

"EyeQ applies Computer Vision to detect risks which could cause great damages like fire, people entering unauthorized entry or undesirable behaviors in organizations."

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