Julian Hamood, TrustedTech Founder and Chief Visionary Officer: “The future of enterprise technology will require organizations to move faster while remaining secure and resilient. TrustedTech’s role is to help customers achieve that balance with clarity, confidence, and trusted guidance.”

Founded in 2014, TrustedTech has emerged as a leading Microsoft Solutions Partner dedicated to helping organizations simplify, modernize, and secure their technology environments through a people-first approach that challenges the traditionally transactional nature of enterprise IT services. Under the leadership of Julian Hamood, the company was built on the belief that businesses were becoming overwhelmed by increasingly complex Microsoft licensing structures, fragmented support systems, rising operational costs, and the absence of strategic guidance tailored to real business needs. Drawing from firsthand experience within the Microsoft licensing ecosystem, TrustedTech recognized that organizations required more than just software vendors or outsourced technical support, as they needed a trusted partner capable of acting as a true extension of their internal IT teams while providing clarity, expertise, and long-term strategic value. This vision inspired the company’s mission to “humanize IT” by combining deep technical knowledge with personalized service that empowers organizations to navigate technology confidently rather than feeling burdened by it. Today, TrustedTech operates globally with offices in Irvine, California, across the United Kingdom, and in the UAE, supporting enterprises of all sizes through customized Microsoft-focused solutions that align technology investments with operational goals while ensuring businesses remain agile, secure, and future-ready in an increasingly digital landscape.

As a full-service Microsoft Solutions Partner, TrustedTech specializes in Microsoft Cloud solutions, Microsoft 365 optimization, Azure infrastructure and migrations, Microsoft Copilot implementation, licensing advisory, cybersecurity strategy, cloud modernization, professional services, and managed support, enabling organizations to accelerate digital transformation while reducing complexity and unnecessary expenses. What differentiates TrustedTech within the highly competitive technology services market is its integrated service model, which combines licensing expertise, engineering support, cloud architecture, security hardening, AI readiness, and enterprise support under one cohesive framework designed to streamline operations and improve business outcomes. The company also provides a widely recognized alternative to Microsoft Unified Support, giving organizations access to faster, more personalized technical assistance while helping them optimize costs without compromising service quality. TrustedTech’s client portfolio includes globally recognized organizations such as Lyft, Payless, Sara Lee, Mitsubishi Electric, and Blistex, reflecting the trust enterprises place in the company’s ability to deliver scalable, secure, and forward-looking Microsoft solutions. By continuing to focus on innovation, customer relationships, and strategic technology guidance, TrustedTech remains committed to helping organizations transform their IT ecosystems into efficient, secure, and intelligent environments capable of supporting long-term growth and operational resilience.

In conversation with Julian Hamood, Founder and Chief Visionary Officer of TrustedTech

TrustedTech was founded in 2017 and has rapidly become the fastest-growing CSP in Microsoft history, now ranking in the top 1% globally. What do you attribute this remarkable growth to, and why should businesses watch you closely in 2026?

Our growth has been driven by a relentless focus on customer experience, technical excellence, and staying ahead of where the Microsoft ecosystem is evolving. Early on, we recognized that businesses needed more than transactional licensing providers. They needed strategic partners who could help them navigate cloud transformation, cybersecurity, cost optimization, and now AI adoption.

We invested heavily in building a highly certified engineering organization rather than operating purely as a reseller. That decision allowed us to deliver measurable technical outcomes while simultaneously helping organizations optimize costs and improve operational efficiency.

Another major factor has been our people-first philosophy. We built TrustedTech around responsiveness, transparency, and long-term relationships. In an industry where customers are often passed between departments or offshore support queues, we prioritized direct access to highly skilled engineers and specialists.

Businesses should watch TrustedTech closely in 2026 because we are entering a major growth phase centered around AI enablement and readiness, Microsoft Copilot deployment, cloud modernization, and enterprise security transformation. As organizations race to operationalize AI responsibly, TrustedTech is positioned to guide them through the technical, operational, and governance challenges that come with it.

You are one of the few Microsoft partners with all six Solutions Partner Designations (Security, Modern Work, Business Applications, Infrastructure, Data & AI, and Digital & App Innovation). What does achieving this rare distinction mean for the depth and breadth of service your customers receive?

Achieving six Microsoft Solutions Partner Designations reflects the depth of technical expertise TrustedTech has built across the entire Microsoft ecosystem. Very few partners globally have demonstrated validated capabilities across all six categories, because it requires a significant investment in engineering talent, certifications, successful customer outcomes, and technical performance.

For our customers, this means they are working with a partner capable of supporting nearly every stage of their technology transformation journey under one roof. Whether an organization is modernizing infrastructure, securing distributed workforces, implementing AI tools like Microsoft Copilot, optimizing Microsoft 365, or improving governance and compliance, we have dedicated specialists and proven expertise across those environments.

It also means customers gain a more integrated strategy. Technology decisions are no longer made in silos. Security impacts cloud architecture. AI readiness impacts data governance. Licensing impacts scalability. Our broad expertise allows us to connect those pieces together and help organizations make smarter long-term decisions.

Customer testimonials highlight significant savings 27% on annual spend, hundreds of thousands of dollars, and even £180,000 GBP. How does TrustedTech licensing expertise unlock these savings while maintaining or improving service quality?

Sadly, organizations accumulate licensing inefficiencies over time without realizing it. They may be over-licensed, underutilizing existing capabilities, carrying redundant services, or operating under outdated agreements that no longer align with how the business functions.

TrustedTech conducts comprehensive assessments of Microsoft environments to identify those inefficiencies and create optimization strategies tailored to each organization’s operational needs and growth plans.

What makes our approach different is that we do not view licensing as a standalone transaction. We evaluate licensing alongside cloud architecture, user behavior, security posture, compliance requirements, and long-term technology objectives. That broader perspective often uncovers significant opportunities for consolidation and optimization.

Also, the goal is never simply to reduce spending. The goal is to improve value. In many cases, organizations are able to reduce costs while simultaneously improving support quality, increasing security, and unlocking capabilities they were not fully leveraging before.

Former Microsoft COO Kevin Turner praised your “unreal attention” and customer reputation. How do you consistently earn this level of trust from both enterprise IT leaders and the executive level at Microsoft itself?

Trust is earned through consistency, transparency, and outcomes over time. From the beginning, TrustedTech focused on building long-term relationships rather than pursuing short-term transactions.

For enterprise IT leaders, trust comes from knowing they can rely on us during critical moments. Whether an organization is facing infrastructure challenges, security risks, licensing complexity, or large-scale modernization projects, we prioritize responsiveness, accountability, and strategic guidance.

At the Microsoft level, trust is built through technical performance, customer success, and execution. Achieving all six Solutions Partner Designations, becoming a Direct Cloud Solution Provider, and earning Microsoft Managed Partner status required demonstrated excellence across customer outcomes, engineering capabilities, and operational maturity.

Ultimately, our reputation has been built by consistently delivering value while maintaining a human-centered approach in an industry that often feels highly transactional.

What does the future hold for your company and its customers? Are exciting things on the way?

TrustedTech is entering one of the most exciting phases in the company’s history. We’ve almost spent a decade in business. And as businesses accelerate AI adoption and modernize their environments, we are expanding our capabilities to help organizations navigate this transformation securely and strategically. A major focus moving forward is Microsoft Copilot enablement and AI readiness. Organizations are eager to adopt AI tools, but many are discovering that successful deployment requires proper governance, security, infrastructure modernization, and data preparation first. TrustedTech is helping bridge that gap.

We are also continuing to scale our Azure modernization, cybersecurity, and enterprise support offerings while expanding globally. At the same time, we are investing in solutions that unify licensing, cloud strategy, security, and AI implementation into a single advisory experience.

The future of enterprise technology will require organizations to move faster while remaining secure and resilient. TrustedTech’s role is to help customers achieve that balance with clarity, confidence, and trusted guidance.

Meet the leader behind the success of TrustedTech

Julian Hamood is the Founder and Chief Visionary Officer of TrustedTech, a leading Microsoft Cloud solutions and support provider. With 17+ years of experience and demonstrated expertise in IT solutions, licensing consultations, and customer relations, Hamood established TrustedTech’s position as a Microsoft CSP direct-bill partner, carrying multiple Solutions Partner Designations, and the now-legacy Microsoft Gold Partner competency while leading the company’s meteoric growth by doubling revenue every year for the last three years. Hamood is a trusted IT thought leader with a focus on Cloud services, IT infrastructure, and software management. As the visionary behind TrustedTech, Hamood has optimized the company’s recruitment system and takes pride in his team’s ability to find the most skilled, strategic, and multi-certified Microsoft specialists and nurture their growth with ongoing educational benefits and certification requirements that foster development, expertise, and excellence. Hamood’s unique approach has raised the bar for what companies should expect from their Cloud Provider’s support and expertise. More impressive, his innovative direction has allowed TrustedTech to provide their clients with one rare asset most companies only dream of: Software that’s easy to manage and more profitable to use.

Before founding TrustedTech, Hamood served as the General Manager at My Choice Software, a full-service provider of IT services, Cloud solutions, development and design services. Prior to that, he worked as a System Sales Manager for Microcenter, a computer retail store headquartered in Hilliard, Ohio. In addition to his business achievements, Hamood is an active volunteer and primary sponsor for Project Youth OC, a non-profit organization that uplifts underprivileged, underserved and/or at-risk youth in local communities through counseling, mentoring, and professional development services. He also contributes to United Champions for Change, a non-profit organization that aims to raise awareness of inequities within the educational system and help underprivileged youth gain better access to education, while continuing to support and donate to the Wounded Warrior Project, a non-profit organization that provides programs and services to wounded veterans.

Hamood earned his Bachelor’s degree in Business Management, Marketing, & Related Support Services from California State University, Fullerton.

“AI readiness impacts data governance. Licensing impacts scalability. Our broad expertise allows us to connect those pieces together and help organizations make smarter long-term decisions.”