Leveraging today’s business environment to new heights: Reliable Software Resources Inc.

“Software innovation, like almost every other kind of innovation, requires the ability to collaborate and share ideas with other people, and to sit down and talk with customers and get their feedback and understand their needs.” – Bill Gates

With offices in Northville, MI and Hyderabad, India, Reliable Software Resources Inc. Headed by CEO, Ravi Vallem, has carved a niche for itself in the IT Services industry.

Established in Northville MI, in 2004 by experts who have high level experience in Information Technology, the company’s staffing was done with a vision to provide the best technological support specifically in the Business Intelligence area. Ever since, the professional services company has been successfully providing consulting and implementation assistance with complex date issues in the modern business environment. With an exceptional track record of attracting and retaining senior talent (90%), the company has both global exposure and domain expertise to meet its clients’ unique business needs.

New ideas paving the way for successful changes
“We invite our clients to see the difference working with Reliable Software and our strength is in our people and we are ready to work hard for our clients”, says CEO, Ravi Vallem. Currently operating with a recruiting division consisting of a 100 member team which is headed by the Practice Managers, Reliable helps its clients address their technical resource requirements with contract services. “Our broad portfolio of solutions enables us to meet our client’s specific staffing requirements across all technologies and domains and below is the list”, he adds:

• Business Intelligence
• Customer Relationship Management
• Enterprise Resource Planning
• Microsoft Centric Solutions
• Mobile Solutions
• Bigdata/Hadoop/ Cloud Computing Services

Targeting companies or government sector who are looking forward to take their IT to the next level, the company makes continuous investment in their employees by providing adequate training to keep them up to date with various technologies and also provides them with competitive salary packages with many other benefits such as 401K, a premiere PPO medical, dental & Vision plan along with Life insurance.

In conversation with the CEO: Ravi Vallem
As one of the founders of Reliable, Ravi is responsible for day to day business operations and oversees the development and execution of Reliable’s overall company growth. With more than 18 years of experience in technology management & consulting, he is responsible for managing Reliable’s strategic business units.

1) What exactly does team Reliable do? Why are your services so important?
Organizations today are not only challenged by the constantly changing and emerging technologies, but are also confronted with difficulties in acquiring adequate human resources to meet the dynamics of the different IT Project initiatives. It becomes imperative to any business organization to utilize the most cost-effective ways of acquiring talent for immediate and long-term projects with a specific or niche skill set.

Since inception, Reliable has been offering IT consulting services to the clients which enable them to maximize their IT investment and that has made us extremely competent enough to work on any IT consulting project for any industry domain. We offer world-class business solutions leveraging widely accepted strategies and technologies on different platforms and these services come at competitive rates. We design end to end business solutions from conceptualization to implementation as per the client’s requirements.

2) How do you position yourself in the domain? How do you amalgamate latest technology with business objectives?
Recruiting new talent is an ongoing process at Reliable. The process of hiring is a stringent one and we follow strict guidelines:

Hand pick/identify: Identify the right candidate

Observe the right candidate: We observe how the candidate reacts to different situations from interview questions to other factors, so that we can gauge if he/she would be the right fit for the position.

Skillsets & Experience: Candidates are also evaluated for their technical and business expertise going through our series of interviews conducted by our Principal Architects, Practice Managers and recruiters

Complete Background Check by Hire Right: We use a robust Application Tracking System to keep a track of the candidates applying for jobs and use various vendor management tools to support our clients.

3) What are the challenges faced by you and your company? How does it shape your plans for the future ahead?
Our main challenge is to provide best quality candidates at lowest possible billing rates to our clients. Our current focus is to increase the number of resources (IT professionals) we have and parallel expansion of our clientele.

DID YOU KNOW?

• Reliable’s 2015 Inc. 5000 Rank is #2581
• Its 3 year growth has been 143%
• In 2014 its Revenue was $47.3M
• It is a five time Inc. 5000 Honoree
• Its rank is #37 in Top 100 Michigan Companies
• Its rank is #27 in Detroit Metro Area
• Its big clients include IBM, Dell, HP, Microsoft, Microstrategy, TEKsystems, Apex, KForce, Cognizant, etc
• Its client base is spread all over USA, with a big portion of revenue coming for Midwest and East Coast. It also has an offshore support and development facility in India