Loffler Proves That Office Technology and IT Security Belong Under One Accountable Roof

Most organizations manage technology through a patchwork of vendors. One provider supplies copiers and printers. Another handles network infrastructure. A third manages cybersecurity. A fourth supports phone systems. Each contract carries its own service level agreement, its own escalation path, and its own account manager. When something breaks, the first task is determining which vendor owns the problem. That determination frequently consumes more time than the repair itself.

Loffler Companies was built to eliminate that fragmentation. Founded in 1986 and headquartered in St. Louis Park, Minnesota, the firm operates as an independent professional services organization delivering managed IT solutions, copiers and printers, document workflow consulting, phone and voice technology, video surveillance, and on-site managed services as a single integrated offering. Its service territory spans Minnesota, Wisconsin, North Dakota, South Dakota, Iowa, and Nebraska, with devices placed in more than 2,000 cities nationwide. The company appears on the Inc. 5000 list of fastest-growing privately held companies in America and ranks among the top ten Konica Minolta and Canon dealers in the country.

That combination of print infrastructure and IT security under one roof reflects a deliberate operating philosophy. Loffler positions itself as an alternative to the multi-vendor model, where accountability diffuses across contracts and nobody owns the outcome. For organizations in healthcare, banking, legal services, government, manufacturing, and education, sectors where technology downtime carries regulatory and financial consequences, that consolidation produces both operational and commercial benefits.

One Provider for the Entire Technology Estate

Loffler's defining structural choice is its refusal to specialize narrowly. The firm manages networks, phone systems, building security systems, video surveillance, and printer fleets through a unified service model. That breadth matters because the underlying infrastructure is connected. A network outage affects phone service. A security incident may involve both endpoint systems and physical access controls. A print fleet failure can halt document-dependent workflows in legal and financial environments. When a single provider supports all of those systems, resolution does not require coordination between vendors who have no incentive to cooperate. Loffler's Network Operations Center provides 24-hour remote monitoring and service availability across the entire client technology estate.

Service Response as a Measurable Commitment

Loffler publishes specific service commitments that differentiate it from competitors relying on general assurances. The firm pledges a three-hour copier service response and a four-hour printer service response, maintains more than 86 full-time certified technicians, and operates a local parts warehouse that places it among the top eight percent of dealers nationally for parts availability on every service call. The company reports top-ten national ranking for first-call effectiveness and placement among the top ten percent nationally for service response. For organizations where equipment downtime directly affects revenue, those commitments translate into reduced operational disruption and more predictable recovery times.

IT Security Integrated With Print Infrastructure

Loffler's IT Solutions Group maintains a Network Operations Center supported by more than 50 engineers holding over 250 technology certifications, with capabilities spanning cybersecurity, cloud services, unified communications, and professional services. The firm has completed more than 10,000 technology implementations and holds recognition from CRN Magazine as a top IT solutions provider. That integration matters because print infrastructure represents a frequently overlooked attack surface. Multifunction devices store document data, connect to networks, and often operate with default credentials. A provider managing both print and security can address those exposures within a single governance framework rather than leaving them to fall between vendor responsibilities.

Sustainability as an Operational Practice

Loffler treats environmental responsibility as an operating discipline rather than a marketing position. The company reports that 95 percent of work orders are digital, many service issues are resolved remotely to reduce travel and fuel consumption, and its 150,000-square-foot headquarters was reimagined rather than demolished to extend the building's life and reduce construction waste. The facility incorporates motion-sensor lighting, sun-sensor blinds, and temperature-control window film. Service vehicles include hybrids and high-mileage models, and the firm operates smaller service territories to reduce emissions. Printer drums, imaging units, toner bottles, and electronics undergo recycling, with lead recaptured from circuit boards. Loffler holds HP Amplify Impact 3-Star partner status.

Jim Loffler, Founder and Chairman

Jim Loffler founded Loffler Companies in 1986 and continues to serve as Chairman. Under his leadership, the firm grew from a one-room office into a regional technology provider serving the Upper Midwest while maintaining family ownership and independence from manufacturer control. That independence allows Loffler to work across multiple manufacturers and tailor solutions to client requirements rather than directing every engagement toward a single product line. His philosophy emphasizes exceeding client, employee, partner, and community expectations, a principle the company operationalizes through its community partnerships and employee giving programs.

The Growth Logic of Consolidated Technology Services

Loffler's expansion reflects sustained demand for technology partners who consolidate accountability rather than distributing it across vendors. With Inc. 5000 recognition since 2009, a six-state service footprint, and integrated capabilities spanning print, IT, security, and communications, the firm has established itself among the innovative technology providers worth watching in 2026. The commercial logic is direct: reduce vendor count, integrate service delivery, and commit to measurable response standards. As organizations continue seeking operational simplicity, the value of that consolidation strengthens.

Jim Loffler, Founder and Chairman

"Most businesses do not have a technology problem. They have a coordination problem. When four vendors each own part of the environment, nobody owns the outcome. We built Loffler so that someone does."