Open DC: Pioneering Data Center Solutions in Malaysia’s Digital Landscape

In the dynamic realm of data center services, few companies have made as significant an impact as Open DC Sdn. Bhd. Incorporated in 2017, Open DC is a wholly-owned subsidiary of Extreme Broadband Sdn. Bhd. The company was founded by Weng Yew Wong, a visionary Managing Director with 14 years of experience in enhancing Malaysia’s internet infrastructure and operating top-tier data centers. Under Wong’s leadership, Open DC has swiftly established itself as a leader in providing secure, resilient, and carrier-independent high-bandwidth access through its meticulously designed data center facilities. Open DC’s ambition is clear: to become the market leader in the design, construction, and management of sustainable modular data centers. The company employs a standardized and perfected blueprint to deliver complete data centers within a short period, tailored to customer needs. This modular approach ensures flexibility, allowing clients to customize their IT infrastructure while saving time and money.

Operating data centers at four strategic locations—Cyberjaya (CJ1), Menara MSC Cyberport, Johor Bahru (JB1), Menara Ansar, Johor Bahru (JB2), and Menara Suntech, Penang (PG1)—Open DC offers a comprehensive range of services. These include co-location, customized solutions, and managed services, all aimed at improving the performance of clients' IT infrastructure.

Comprehensive Co-Location Solutions

For businesses looking to co-locate their IT infrastructure, Open DC provides an array of solutions designed to support growth and future expansion. The company’s co-location solutions are interconnection-ready, featuring flexible modular cross-connect panels for easy connectivity to telecom and service providers within their data centers. This ensures businesses can scale their operations seamlessly without worrying about connectivity issues.

Open DC offers standard 42U rack configurations or customized setups to fit specific equipment sizes. These racks come with lockable perforated doors, dedicated cameras, and door sensors for enhanced security. Additionally, intelligent PDUs enable remote monitoring and control of power consumption, ensuring operational efficiency. For businesses with unique needs, half and quarter racks are available at selected data centers.

Secure and Customizable Spaces

Open DC understands that security and customization are paramount for many clients. Hence, they offer custom-built cages and partition suites equipped with advanced security features, including dedicated cameras and biometric hand scanners. These spaces can be tailored based on power allocations and rack requirements, providing clients with a secure and flexible environment for their IT infrastructure.

Managed Services for Peace of Mind

One of Open DC’s standout offerings is its managed services, providing clients with peace of mind knowing their IT operations are in expert hands. Highly-skilled engineers are available around the clock to provide infrastructure provisioning, remote hand support, and network management. This ensures that clients’ IT systems run smoothly and optimally, allowing their in-house IT staff to focus on core business activities.

Open DC’s Remote Hand Services further enhance operational efficiency. Engineers are available 24/7 to manage IT infrastructure, ensuring smooth operations and enhanced security. This service is particularly valuable for businesses without the resources to maintain a full-time IT staff on-site.

Innovative Connectivity Solutions

In addition to robust data center services, Open DC excels in providing innovative connectivity solutions. The Causeway Connect service offers managed dark fiber cross-connect between Johor Bahru data centers and the mid-causeway, facilitating seamless traffic exchange with Malaysian networks. This high-capacity link is ideal for regional and over-the-top (OTT) players looking to connect to DECIX-JBIX and exchange traffic efficiently.

Open DC ensures route diversity with its Causeway Connect service, offering high resiliency and dual path ring network protection. This is crucial for applications and networks that require uninterrupted service.

Advanced Data Center Interconnection (DCI) Fabric

Open DC’s data centers are interconnected via a Data Center Interconnection (DCI) Fabric, allowing customers to choose from Metro Ethernet, DWDM, or dark fiber to connect to partner networks. This highly reliable and easy-to-use connectivity can be activated within hours, significantly reducing deployment time and costs associated with local telco loops and dark fiber investments.

The DCI Fabric service improves performance by reducing latency and jitter while enhancing speed and reliability. This ensures that clients can connect closely with their partners and customers, optimizing their IT operations.

Flexible Cross Connect Services

Positioned as the best telco hub in Southern Malaysia, Open DC offers flexible cross-connect services, allowing clients to connect to their preferred telco with ease. This connectivity-rich facility hosts all major Malaysian and regional telcos, content, and cloud providers, offering an expansive selection for clients.

Open DC’s modular cross-connect panel system simplifies the process, providing a scalable and versatile solution. Clients can establish high-performing, dedicated connections to business partners, ensuring network resiliency and operational efficiency.

Driving Malaysia’s Digital Future

Open DC’s commitment to excellence, innovation, and customer-centric solutions has positioned it as a key player in Malaysia’s digital transformation. By providing state-of-the-art data center services and connectivity solutions, Open DC is not only enhancing the performance and security of IT infrastructures but also driving the development of Malaysia’s digital economy.

With a clear vision for the future and a dedication to sustainability and innovation, Open DC is poised to lead the market in the design, construction, and management of data centers, setting new standards in the industry. As businesses increasingly rely on robust IT infrastructure to thrive in the digital age, Open DC stands out as a trusted partner, ready to support their growth and success.

Wong Weng Yew, Founder & Chief Peering Officer

“Open DC Sdn Bhd is a wholly-owned subsidiary of Extreme Broadband Sdn Bhd principally engaged in providing a full range of premium services in our connectivity-rich data centres.”