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‘We help healthcare organizations of every type overcome data-sharing roadblocks’: Erkan Akyuz, CEO of Lyniate

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“Lyniate recently achieved ISO 27001 certification for all of our offerings, validating our commitment to information security and meeting the highest international standards.”

The digitalization of healthcare promises great advances for global health, but it’s not without its own challenges. The healthcare industry is overrun with health information technology (HIT) systems — EHRs (electronic health records), billing software, various portals for every payer, and individual medical tools that each have their interfaces, to name a few. Many of these technologies can’t work together due to siloed data and regulatory requirements, leaving healthcare providers and staff to do the manual work. And this administrative burden comes with a hefty price tag. That’s where interoperability can make an impact. Interoperability solutions in healthcare are the key to solving some of the industry’s most challenging hurdles and promise to reduce the cost of care at an exponential rate.

Lyniate is one such company committed to delivering the best interoperability solutions for healthcare organizations, from specialty clinics to large networks, from payers to vendors, and everything in between, to build the future of interoperability. Its industry-leading products, Lyniate Corepoint and Lyniate Rhapsody, are used by thousands of customers to send hundreds of millions of messages daily. Lyniate partners with providers, health plans, and health tech solutions worldwide to enable rapid, reliable, and scalable interoperability, both vertically and horizontally, on-premises and in the cloud.

Erkan Akyuz, CEO of Lyniate, spoke exclusively to The Silicon Review on how he and his company connect people to improve health outcomes.

Interview Highlights

Q. Walk us through the journey of Lyniate right from its beginning to the point where it stands today?

The widespread adoption of electronic health records in the 2010s revolutionized how patient data was created and stored, moving healthcare away from paper to digital records. Yet sharing data between different electronic systems — from a health system billing department to a health insurer, or from a primary care provider to the local immunization registry, for example — presented a new challenge. Two of our products, Corepoint and Rhapsody, were developed to ease data sharing, or interoperability, challenges in healthcare.

In 2019, recognizing the need to simplify access to data for this critical industry, we brought these two best-of-breed solutions together, merging to become Lyniate. Combined, we have more than 40 years of experience in getting the right healthcare data into the right hands, in whatever format people need. We continue to invest in Corepoint and Rhapsody, as well as develop new products and services to help healthcare organizations of every type overcome data-sharing roadblocks. We are on a mission to build connections for a healthier world.

Q. Could you tell us about the various services that you offer?

Lyniate offers a complete range of healthcare interoperability solutions built on the foundation of proven integration technology. We serve over 1,500 customers worldwide, including health systems, ambulatory clinics, health insurance providers, state and local public health agencies, and health technology solution providers. As a core tenant, we meet our customers where they are — whether their preference is to operate on-premises, in the cloud, or in a hybrid — and customize our services to their needs, including fully managing data movement and data quality on their behalf.

Q. How is Lyniate building connections for a healthier world? 

Providing the best healthcare requires access to data from multiple sources. Complete, accurate data allows clinicians to make informed decisions, payers to reimburse providers, and public health leaders to track and control disease outbreaks. Lyniate solutions enable this by helping healthcare organizations unlock data silos across points of care and deliver the right healthcare information into the right hands at the right time, improving healthcare outcomes.

Q. What makes Lyniate healthcare interoperability experts? What is your point of differentiation?  

Lyniate understands the complex connections between people — patients, clinicians, or health plan administrators — and recognizes that access to high-quality data provides the knowledge needed to simplify collaboration and coordination. This knowledge is required to be most effective in working together to improve clinical and financial outcomes. Our sole focus on healthcare interoperability sets us apart.

Another major differentiator for Lyniate is our customer service, validated by our Best-in-KLAS® rankings. Corepoint has been named the number one integration engine since 2009 by KLAS Research reports based on customer feedback. Other points of differentiation for our products include being easier to use and having a higher level of flexibility than others in our space.

Q. What are the latest technologies you leverage to deliver secure, proven, and flexible interoperability solutions in the healthcare sector? 

Our cloud deployment offerings, Corepoint as a service and Rhapsody as a service, are built on AWS, giving customers all the advantages of the industry’s leading cloud platform, and include an intuitive user interface to migrate and develop, and manage interfaces. Customers using these solutions also receive key upgrades and security patches, business continuity services, hardware maintenance, and a robust disaster recovery program. Additionally, Lyniate recently achieved ISO 27001 certification for all of our offerings, validating our commitment to information security and meeting the highest international standards.

Lyniate also recently merged with NextGate, a pioneer in healthcare identity resolution and enterprise master person index (EMPI). The merger deepens the interoperability stack Lyniate offers, adding identity capabilities that are increasingly critical to the success of top-of-mind strategies for health leaders, including value-based care, patient and consumer engagement initiatives, payer-provider collaboration, and regulatory compliance. This solution, in tandem with our industry-leading integration engines, creates a full suite of solutions that supercharge data quality and sharing.

Q. Do you have any new services ready to be launched?

As healthcare organizations face IT staffing shortages, accelerate merger and acquisition activity, and modernize technology, they’re looking to outsource these challenges to partners. Because of this, we see increased adoption of our as-a-service offerings. These newer solutions enable teams to build the interoperability solutions they need by letting them focus on the interface build and leaving the hosting responsibilities to Lyniate experts.

In addition, we recently launched a fully managed service called Lyniate Envoy, with Lyniate experts managing the interoperability infrastructure and interface configuration, so our customers can focus on innovation. We continually grow the Lyniate interoperability suite, not only through product development and new offerings but also through our partner network. We have exciting new developments on the horizon, so keep your eyes and ears open for more.

The Visionary Leader Upfront

Erkan Akyuz is the Chief Executive Officer of Lyniate. He brings over 20 years’ experience driving growth and innovation in market-leading healthcare technology organizations. As CEO, he is passionate about empowering people. Mr. Akyuz is committed to connecting the healthcare ecosystem so that communication becomes effortless and helps improve healthcare access and affordability. Prior to joining Lyniate, Erkan served as executive Vice President and President for McKesson Imaging, Workflow, and Care Solutions, a proven leader in connected healthcare workflows, achieving strong, repeatable growth.

“We help healthcare organizations unlock data silos across points of care and deliver the right healthcare information into the right hands at the right time, improving healthcare outcomes.”