Top 10 Companies to Watch in Asia 2024
Navigating IT Complexity in Greater China: The PTS Managed Services Story
The Silicon Review
In the dynamic and fast-paced world of information technology, few companies stand out as beacons of reliability and expertise. PTS Managed Services, a company with deep roots in the Greater China region, exemplifies what it means to blend global IT prowess with local insights. For over 20 years, PTS has been the silent partner behind the success of numerous enterprises, offering an array of IT consultancy and services that cater to the nuanced demands of this vibrant market. PTS Managed Service’s journey in Greater China began two decades ago, driven by a vision to support multinational corporations (MNCs) in navigating the often-daunting technological landscape of Hong Kong, China, and Singapore. As a British-owned company, PTS leverages its Western business acumen while embracing the intricacies of the Eastern markets. This dual perspective has been a cornerstone of their success, allowing them to act as a bridge for foreign enterprises aiming to establish a foothold in Asia.
At the heart of PTS Managed Service’s philosophy is the belief that business is inherently personal. This ethos is not just a corporate tagline but a principle deeply ingrained in their operational DNA. "We truly understand what it is like to sit in the clients’ chair," says a senior executive at PTS. This empathy-driven approach ensures that every solution is tailored to the client's specific needs, fostering a relationship that goes beyond mere transactions. PTS Managed Service’s service portfolio is as diverse as it is comprehensive, encompassing everything from managed IT services to complex technology project management. Their ISO 27001 certified services underscore their commitment to quality and security, offering clients peace of mind in an era where cyber threats are a constant concern.
Managed IT Services
In the realm of managed IT services, PTS excels at reducing downtime, mitigating risk, and enhancing both security and productivity. Their approach is proactive, ensuring that potential issues are addressed before they escalate, thus maintaining smooth and efficient operations for their clients.
Workplace Technology
The modern workspace is rapidly evolving, and PTS Managed Services helps businesses stay ahead of the curve. By designing and delivering agile enterprise technology, PTS enables organizations to meet the demands and expectations of contemporary work environments. This forward-thinking approach not only enhances productivity but also future-proofs the technology infrastructure of their clients.
Physical and Network Infrastructure
One of the standout areas of PTS Managed Service’s expertise is their work in IT physical infrastructure. Their end-to-end approach ensures robust, energy-efficient server room infrastructures, covering everything from environmental monitoring to fire suppression systems. With over 20 years of experience in structured cabling, PTS guarantees that their solutions will meet operational demands for years to come.
Project Management and Technical Expertise
Technology project management is another pillar of PTS Managed Service’s service offering. Their seasoned professionals ensure that projects are completed on time, within budget, and to the highest quality standards. Whether it’s data center relocation or an office move, PTS’s technical engineers are adept at managing the complexities of technology fit-out and relocation services.
Security and Compliance
In today’s world, physical and cyber security are paramount. PTS provides a comprehensive suite of security services, covering the entire security lifecycle from strategy to implementation. Their independent design and specification services ensure that clients meet compliance requirements and are aligned with IT and AV design disciplines.
Procurement and Inventory Management
PTS Managed Services takes the hassle out of IT procurement and inventory management. They provide professional sourcing services, handling everything from BAU procurement to complex project-related IT procurement. This not only saves clients time and effort but also ensures that they get the best possible solutions at competitive prices.
IT Talent Resourcing
Finding the right IT professionals can be challenging. PTS Managed Service’s IT talent resourcing service ensures that clients get candidates who not only have the necessary technical skills but also fit well with the company culture. This rigorous screening process helps maintain high standards of quality while saving clients time and effort.
Audio-Visual and Multimedia Solutions
In the realm of AV and multimedia, PTS Managed Services offers best-in-class, vendor-neutral solutions that add significant value to businesses. Their bespoke designs are tailored to match the specific environment and user requirements, ensuring ease of operation and ongoing support.
Wi-Fi Networks and Cloud Migration
Connectivity is crucial in today’s business environment. PTS Managed Service’s expertise in Wi-Fi network installations ensures high-performance; secure networks that keep businesses connected. Their cloud migration services unlock the potential of cloud computing, providing customized roadmaps to the cloud that meet specific client requirements.
Service Management and IT Audit
PTS Managed Service’s service management capabilities include everything from monthly reports and third-party vendor management to disaster recovery and business continuity processes. Their IT audit and inventory services deliver a thorough analysis of IT assets, providing actionable insights and recommendations to optimize IT infrastructure.
The Future with PTS Managed Services
As technology continues to evolve at a breakneck pace, PTS Managed Services remains committed to staying at the forefront of market developments. Their focus on the human connection, coupled with their deep technical expertise, positions them uniquely to support and advise clients in an ever-changing landscape. For businesses looking to navigate the complexities of IT in Greater China and beyond, PTS Managed Services is not just a service provider but a trusted partner in success.
Experience the unparalleled advantage of partnering with PTS Managed Services today, and let their experts drive your business success through advanced technology and exceptional service.
Ben Fox, Managing Director