Relay Robotics – Providing autonomous service robots that work with humans safely, securely, reliably, and contact-free

The penetration of service robots has been growing rapidly across industry segments including healthcare, cleaning, inspection & maintenance, agriculture, retail, logistics, manufacturing, & so on. Need for automation, rise in funding for robots & AI, high labor costs are some of the key drivers for the growth of service robots. Over the last few years, robots have been transformed from just performing tasks to doing a lot more intelligently by leveraging the power of AI/machine learning. An autonomous robot can make decisions by itself, without explicit human interaction. In other words, AMR (or Autonomous Maneuverable Robots), can be what they are more commonly referred to as.  In warehousing and supply chain environments, installing AMR solutions is the latest trend. As a result, the demand for these solutions has risen and continues to rise following these trends. This rise is due to the many benefits that your workplace will obtain following installation.

Relay Robotics, Inc. is a leading supplier of simple, sophisticated, autonomous service robots that work with humans safely, securely, reliably, and contact-free. Relay Robotics and its affiliates have been technology leaders in robotics since 2013 and hold 10 U.S. patents. Relay’s robots supplement staff across hospitality, healthcare, and commercial real estate settings. They have completed more than 1,000,000 deliveries worldwide. Relay delivery robots are currently deployed at major hotels in the United States such as Marriott, Hilton, Westin, Mandarin Oriental, Holiday Inn, and Radisson, nationally recognized hospitals such as Georgetown and Dartmouth, and commercial real estate properties. Relay robots are available via a monthly subscription or RaaS (Robots as a Service). Relay’s Rapid-Install™ trains and activates a robot within hours of arrival at a location. Customers can name their robot and create a customized “wrap” to give it a unique character and harmonize it with their brand.

Leveraging Autonomous Robotic Service to Various Sectors

Hospitality: Relay delivers everything from food and beverages to linens and toothpaste directly to the guest room. More than convenience, Relay delivers the highest level of reliability and security. Studies confirm, TripAdvisor scores and social media reviews directly affect hotel occupancy and RevPAR. That's where Relay can help.  A social media magnet, Relay inspires guests to share positive posts and reviews about your property. Over 80% of hotel staff says Relay makes them more effective and more satisfied with their job. By taking over the time consuming task of guest room deliveries, Relay lets your team focus on the job of creating a positive guest experience.

Healthcare: The Relay autonomous service robot provides secure chain-of-custody for delivery of medication, specimens and other items throughout the hospital 24/7. Reliable, friendly, and nimble, Relay navigates safely through busy public corridors and lobbies, increasing productivity and job satisfaction by taking over the dull, time-consuming task of delivery. Relay’s authentication options provide pharmacists with a verifiable trail for every medication delivered throughout the hospital.  Additionally, sophisticated software and “Uber-like” maps show real-time delivery status while tracking and reporting delivery history. With lockable bin, smooth, trackable navigation and cleanable container, Relay provides a safe and secure option for delivering hazardous medications, controlled substances, blood and other items that can’t be sent through a pneumatic tube system. Hospitals can easily save hundreds of thousands of dollars in labor each year by letting Relay take over the time-consuming task of delivery, Relay also boosts productivity and job satisfaction by allowing skilled technicians to focus on more valuable work.

High-Rise: From take-out to contracts, lattes to flowers, Relay spoils tenants of high-rise apartments or offices with immediate, secure delivery right to their door. Relay happily works weekends and holidays, delighting residents and supporting staff with every delivery. When valuable or confidential items must reach a resident, Relay's lockable payload and trackable navigation ensures those deliveries arrive securely and intact. And Relay provides a level of security within your property that only a robot can offer. Having Relay on your team delivers convenience to your tenants, satisfaction to your staff, and attention to your property. Relay delivery is a cost-effective innovation that boosts awareness while increasing efficiency. Relay is the solution to the ever-increasing demand for faster delivery. Remarkably reliable and always friendly, Relay can improve delivery time and offer delivery as a new option.

Michael O’Donnell | Chairman & CEO

Michael is an experienced C-Level global executive with a proven record of growing startups, mid-tier and larger, publicly-traded companies in Internet-based businesses (AI/robotics, healthcare, media, entertainment, video games, software). Successfully completed a NASDAQ IPO and sold four VC-backed companies to Cisco Systems, Inc. (CSCO), Citrix Systems, Inc. (CTXS), Gamefly, Inc., and GoodRx (GDRX), respectively. He designed one of the Internet's first subscription business models, sold digital advertising to major Pharma, Financial Services, Automotive and CPG customers. Global network of professional relationships at leading digital transformation companies such as Google, Amazon, Facebook, LinkedIn, ZOOM, Salesforce.com, Cisco, Adobe, Nvidia, Oracle, Comcast, and others.

His extensive international experience includes operating companies and/or establishing commercial relationships in Israel, Europe, AsiaPac, and Australia. He is the current Board Member of the Silicon Valley Executive Network (SVEN), founding board member of the Online Publisher's Association (OPA), frequent guest speaker at major industry events such as Digital Pharma East and SXSW.

"We are committed to measurably improving people's lives by creating and deploying beautifully simple, sophisticated, and friendly service robots that work safely, securely, and reliably in human environments."