Simplifying Communications at Every Step: TalariaX™ Pte Ltd

It is crucial how enterprises respond to critical events and make communication cohesive, seamless, and secure. Be it to reduce network downtime, to connect with consumers on their preferred communication channel or to help make sensitive data more secure, businesses must offer simplified communication with users. To help organizations simplify the way they communicate with their users, both support staff and customers, TalariaX™ Pte Ltd was born. Established in 2001, TalariaX™ provides end-to-end enterprise mobility solutions including omnichannel messaging gateways and cloud solutions to companies to enhance their business workflow and productivity. 

Headquartered in Singapore, TalariaX™ operates globally through its offices in Malaysia, Philippines, Singapore, Thailand, UAE, and the USA.

Why TalariaX™

The solutions provided by TalariaX™ can be deployed on-premise, cloud, as a hosted service and even on a virtual machine, allowing the company to customize its solutions to fit clients’ business needs. Its solutions enable clients to send messages from any enterprise application to all mobile phone users. This helps companies improve their communications flow, internally as well as with customers. These are particularly helpful for IT departments and Business Operations in improving responsiveness while removing workflow bottlenecks to enable them deliver higher value. It developsits own products with a strong emphasis on simplicity, bringing the complex Application-To-Person (A2P) SMS messaging solution to all companies. Its brands like sendQuick, TalariaX Cloud, and sqoope represent its vision of making businesses more efficient and effective, using mobile messaging as the central communication channel.

Solutions

IT Alerts and Notification:“IT Alert” is a prominent feature in all sendQuick product models, each customized to suitthe organization’s needs. For IT Alerts and Notifications, the company offers sendQuick Alert, sendQuick Alert Plus, and sendQuick Entera. Zero downtime can be achieved with high availability option, as available in its sendQuick Alert Plus and sendQuick Entera models.

The sendQuick IT alert notification management platform is an integral part of IT incident management. It works with any network management system and, if any part of the system performs suboptimally or experiences unplanned downtime, alerts the authorized users in a timely manner. 

Enterprise Messaging Broadcast: The high engagement and open-read rate of SMS have led to businesses making SMS as an integral part of their marketing strategy to reach users. Even within the organization, SMS is the most efficient way of sending emergency alerts to employees.

TalariaX™ has deployed its solutions across various industries globally churning out millions of marketing campaigns and internal broadcasts efficiently and cost-effectively.

Secure Remote Access: The rise in cyber attacks on corporate networks has made customer data more vulnerable to being hacked. It has necessitated the need for companies to have adequate measures in place to provide secure remote access to their customers and employees.

Today, most companies use either SSL VPN or IPSec to secure remote access. However, this does not address the authenticity of the remote users. 2-factor authentication (2FA) is an industry accepted solution for remote user authentication. It provides an extra layer of security by sending a One-Time Password (OTP) to users via SMS on their web app or mobile device thereby minimizing the risk of potential cyber attacks.

System Availability Monitoring:With fewer resources and multiple platforms to monitor, it is crucial to ensure continuous uptime of mission-critical applications and infrastructure components. sendQuick Avera, a 2-way, all-in-one integrated monitoring system manages IT network from one central device. This helps simplify system availability management and enhance IT operations and processes in a company. Unlimited nodes monitoring also saves resources, provides efficient monitoring and cost-optimization, and quickly reduces downtime.

Trademark Products

sendQuick Alert: An entry-level IT Alert & Notification messaging gateway that is plug-and-play and ideal if clients do not need network monitoring. This cost-effective solution is robust and sturdy in performance just as its more feature-rich other sendQuick solutions. sendQuick Alert is the first choice for many IT departments wanting to have a cost-effective and high ROI centralized messaging solution.

sendQuick Avera: sendQuick Avera is an active 2-Way Monitoring system that helps in ensuring that the company’s IT network is available and operational. sendQuick Avera will inform assigned personnel when critical network events have occurred and require attention. This will help attending support personnel to respond quickly to reduce network downtime. sendQuick Avera allows authorized users to remotely check server status and trigger server shutdown/restart of services.

sendQuick Entera: sendQuick Entera is an enhanced version of sendQuick Enterprise with additional IT Alert Notification capabilities.sendQuick Entera is positioned as a Business Process Automation messaging solution. It has the capability to help businesses address inter- and intra-department requirements to reduce workflow bottlenecks and improve responsiveness.

sqoope™: sqoope™ is the enterprise-class mobile messaging application developed by TalariaX Pte Ltd. sqoope™ facilitates on a natural and novel way of communicating within a corporate landscape. User authentication is verified and given access directly via AD, LDAP, Radius, and DB. It is bundled with exciting features while taking stock that nothing compromises on the level of confidentiality required in data exchange on the enterprise level. sqoope is capable of integrating with sendQuick® servers in providing multi-channel messaging solutions for the Enterprise through mobile messaging.

Meet the Visionary Leader

Wong Jeat Shyan, Co-founder, and CEO: JS Wong spearheaded the development of SendQuick and Sqoope and is responsible for the corporate strategy and management of the company.

“We help you to simplify the way you communicate with your users.”