‘Synchronizing Healthcare’: CompuGroup Medical US, Inc, a Leading Global e-Health Provider, Enables Everyone to Have Access to Important Healthcare Data, Anytime and Anywhere

“Healthcare markets today are constantly changing and evolving. We overcame this challenge by diversifying our business, thereby avoiding dependence on a single trend.”

Continuous technological improvements and developments in healthcare have saved countless lives and have improved the overall quality of life. Not only has technology changed experiences for patients and their families, but it has also had a huge impact on medical processes and practices of healthcare professionals.

In light of the above-mentioned scenario, we’re thrilled to present CompuGroup Medical US, Inc.

CompuGroup Medical provides software and communications solutions that assist doctors, dentists, general practitioners, clinics, rehabilitation centers and care facilities, health insurers, pharmaceutical companies, public bodies, hospitals, pharmacists, associations, networks, and other service providers with workflow, diagnosis, and therapy worldwide.

CompuGroup Medical offers a variety of ambulatory information systems to meet the needs of physician practices and clinics, FQHC’s and community health centers. These systems include CGM Clinical, an integrated electronic healthcare record-practice management solution; Enterprise PM, which helps to manage the flow and visibility of patient and financial information; Enterprise EHR, a comprehensive FQHC solution with robust templating tools; CGM webEHR, a fully web-based electronic health record system; and webPRACTICE, a web-based practice management system.

In addition, the company provides LabDAQ, a laboratory information system; LABNEXUS, a cloud-based solution to simplify the way hospital and reference laboratories share data with clients; CGM Connection, a web-based patient engagement platform; CGM eMEDIX, a full service clearing house; CGM ANALYTICS, a healthcare data aggregation and analytics software solution, and CGM PATIENT PORTAL for patients to securely access their health records, and other provider services online.

CompuGroup also offers product and regulatory training, support, and other services – including Revenue Cycle Management.

The company was incorporated in 2010 and is headquartered in Phoenix, Arizona. It has additional locations in Owings Mills, Maryland; Columbia, South Carolina; and Irvine, California.

Benedikt Brueckle, CompuGroup Medical US, Inc. CEO, spoke exclusively to The Silicon Review. Below is an excerpt.

Tell us about your company?

CompuGroup Medical US is a division of CompuGroup Medical SE – one of the leading eHealth companies in the world. CompuGroup Medical US works to synchronize the systems of the healthcare industry with the mission of patient care, enabling providers to achieve the best possible outcomes for their patients.

What are the challenges your company face?

Healthcare markets today are constantly changing and evolving. We overcame this challenge by diversifying our business, thereby avoiding dependence on a single trend.

There is nothing more important for a successful small business than a well-defined mission and vision statements. Can you explain your M and V statements in brief?

Our mission is in response to one of the biggest challenges in healthcare today: developing systems with full interoperability with other systems in order to provide the best patient experience and outcome. In the past, hospitals, private practices, pharmacies, etc. have worked in silos. However, the challenges of healthcare today require a network of synchronized actors with the patient in its center.

What would you say was the single most influential factor in your business’ success?

The most influential factor is having a team that can think outside the box and thus being able to overcome any challenge along the road.

What are your future focus areas?

We are going to focus on improving our customers’ workflows and therefore their patients’ lives.

If you had one piece of advice to someone just starting out, what would it be?

A quote by Ray Kroc comes to mind –“Persistence, Persistence, Persistence” – and is the only piece of advice I would want to give to those who are just starting out.

What other leaders do you look up to, and why?

I look up to the founder and CEO of our mother company, Frank Gotthardt. In a short time span of only 30 years, he has managed to grow a small software company into the largest company (focused on e-health) in the world.

What do you hope to accomplish in the long run?

Our goal is to make sure that everyone gets access to the right information at the right time, ultimately improving patient’s lives.

Benedikt Brueckle: An Entrepreneur at Heart

Benedikt Brueckle has been the Chief Executive Officer of CompuGroup Medical, Inc. since February 2017. Mr. Brueckle previously had served as Senior Vice President of the Southern and Western European Region at CompuGroup Medical Italia SpA. In this role, he oversaw operations in Italy, Spain, France, Belgium, Turkey and the Netherlands. He was responsible for entering new markets and promoting rapid growth in CGM’s global pharmacy software business. Benedikt had originally joined CompuGroup Medical SE in 2010 as Head of Group Controlling in its Finance Unit and became the General Manager of CGM’s Italy market two years later. As GM, he led the company to be the market leader in both the general practitioner software business and pharmacy software, while simultaneously entering the dental software market. Prior to joining CGM, Benedikt served as an international business consultant as well as an auditor for the accounting firm KPMG in both Germany and Luxembourg. He has been very influential in helping multiple companies achieve financial and product development success. He was also involved with The Red Cross in Italy after the devastating earthquakes, and Lega del Filo d’Oro, which supports blind and deaf children.

“Our market-leading solutions include everything from electronic health records to innovative practice management systems. These solutions are present in over 400,000 practices and healthcare organizations worldwide.”