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50 Most Trustworthy Companies of the Year 2019

The UK’s Leading Health And Social Care Software And Services Company – System C

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Connected Care

The firm is known for its modern, easy-to-use, integrated IT solutions for the UK health and social care sectors. Its solutions help the customers deliver improvements in the quality of care, combined with increased efficiency and financial savings.

System C has over 25 years of experience dedicated to supporting health and social care in the UK. It understands the customers’ needs and priorities and is proud to have built up a broad portfolio of market-leading solutions designed specifically to support them in the delivery of integrated services across whole care communities.

System C & Graphnet Care Alliance

System C and Graphnet together form the System C & Graphnet Care Alliance, a strategic alliance offering integrated IT solutions to the UK health and social care market.

Together it is:

  • The no. 1 supplier in social care with 49% of local authorities with social service responsibilities using its Liquidlogic Software 
  • The no. 1 supplier in shared care records with over 40 CCGs (covering 12m patients) using CareCentric shared records in their area
  • The no. 1 supplier in mobile decision support systems with over 30 Trusts and 750 wards performing over 6 million assessments a month with CareFlow Vitals (formerly Vitalpac)
  • The no. 2 suppliers in acute Electronic Patient Records with deployments in 23 Trusts
  • The no. 1 supplier in child health (covering 5m+ children)

A significant provider in areas such as maternity and Business Intelligence

The firm specializes in providing health and social care solutions that allow for the integration of services across whole care communities. It does this by linking information from multiple systems, integrating workflows between care settings and supporting multi-provider reporting & analysis.

The company’s solutions use leading-edge technologies - including mobile, wearables, instant messaging and machine learning - to radically redesign services and the way clinicians and patients interact together.

NHS Long Term Plan and the Global Digital Exemplar program

The solutions address all aspects of the government’s transformation agenda as outlined in the NHS Long Term Plan. Its focus is on supporting:

  • integrated health and social care solutions
  • new models of care, shaped around patients' needs
  • timely clinical information when and where it is needed
  • electronic records and paperless working
  • access to the data analysis required to drive efficiency gains and improvements in the health of a population
  • patient access to records and patient engagement

System C is working with the UH Bristol NHS Foundation Trust as part of NHS England’s Global Digital Exemplar program. Together it has developed an approved blueprint for digital excellence that is available to NHS Trusts and care communities.

The Core Values

System C strives to be the best in everything it does. The firm wants to deliver excellent products, to provide its customers with first-class services and to be the employer of choice in healthcare IT.

  • Making a difference in the quality of patient care
  • Honesty, integrity, and respect
  • Innovation
  • Dedication and enthusiasm
  • Pursuit of excellence and quality in everything it does

These core values determine the way it approaches business and they define the principles which it expects the people to follow.

Integrated Health & Social Care

System C specializes in providing health and social care solutions which allow for the integration of services across whole care communities. The company does this by linking information from multiple systems, integrating workflows between care settings and supporting multi-provider reporting & analysis. System C is using leading-edge technologies to provide the next generation of hospital IT, transforming the way services are provided and bridging the gap between the acute trust and the wider care community.

The Joint CEOs

Markus Bolton | Joint CEO

Markus has 35 years of experience in the software industry and has specialized in healthcare informatics since 1993. He founded System C Healthcare (1983), Shearwater Healthcare Investments (2012) and Shearwater Systems (2013) and is an investor in and director of the shared care record specialist Graphnet Health. Markus has worked at various stages of company development including start-up, early investment, IPO and exit as well as having considerable experience of mergers and acquisitions.

Markus moved on from System C following its sale to McKesson in 2011 and rejoined as joint CEO when McKesson sold the company to the Symphony Technology Group in 2014. Joint CEO at System C Healthcare.

Ian Denley | Joint CEO

Over twenty-five years' experience in the software industry, with the last fifteen specializing in healthcare. He has considerable experience in leading companies through various cycles of growth and exit including early-stage funding, venture capital funding, IPO, mergers and acquisitions, and trade sales.

Specialties: All aspects of managing and leading companies, particularly in software development and new technologies.

“System C specializes in providing health and care solutions that allow for the integration of services in individual Trusts, between different settings, and across whole care communities.”