A fully outsourced technical operations company with a deep understanding of your environment: Peak Hosting

“Based out of Oregon, USA, Peak Hosting manages a client’s infrastructure so that they can focus on their company’s success.”

You could be an expert in a lot of things. Running a technical operations department doesn’t have to be one of them. Chances are that you don’t want it to be and require your team to be free to focus on your business. That’s where Peak Hosting comes in. A fully-outsourced technical operations company, Peak Hosting is an extension of your business.

“We blend the perfect combination of expertise, experience, hardware and support into a cost- effective solution that allows you to focus on the things that keep your business moving forward, instead of on your infrastructure,” said Jeffrey Papen, CEO and Founder. “We provide the know-how, so you’re not focused on trying to run an in-house technical operations department, or stuck using a hosting provider that you’ve clearly outgrown,” he added.

The Story of Peak Hosting
With years of experience in the industry gained by working for some of the era’s largest Internet and technical companies, Jeffrey Papen saw the need for an enterprise capable of tackling the technical operations work for clients. So he founded Peak Hosting to do just that. While it started primarily as a consulting company, managed hosting has always been a part of the business. In 2006, however, Jeffrey saw a stronger market need for the hosting side of the business, so he built up that side of the business. He saw managed hosting as the diamond-in-the-rough and determined it was the right time to cut and polish this gem and make it the predominant service offering. But instead of turning Peak Hosting into a firm that just turned up servers and then stuffed them into racks, Jeffrey created a boutique, full-service managed hosting company that puts the service in “client service.” A company where you could not only get a server turned up, but also one who would design your architecture, build it out, and then maintain it for you. A company that would do everything you needed done for your technical operations requirements.

A Motto is Born
The company motto “Everything but your code®” just didn’t appear out of nowhere; it grew out of Peak Hosting’s core operating philosophy, one that continues to drive the company and its employees to this day. The motto means that Peak Hosting manages everything, removing your burden of running an operations department, permitting you to focus on your core competencies instead of having to worry about your technical operations and infrastructure.

What does Peak Hosting do
The company’s technical Operations-as-a-Service solution takes care of the 17 facets of running a technical operations department, from network design and architecture to infrastructure maintenance and support, and everything in between. The company designs, builds and maintains your environment, giving you a fully-outsourced technical operations solution.

Unique Differentiators
Peak Hosting’s technical operation service takes on the entire burden of planning, managing, and upgrading operations solution, empowering companies to focus on their core competencies while leaving everything about your business-critical infrastructure to our experts. Peak Hosting’s soup-to-nuts solutions can be implemented within days instead of weeks or months. With Peak Hosting, clients can be rest assured that their solution will be in the hands of the best engineers, architects, and support staff on the Internet.

Client Speaks
“Not only have we cut our hosting costs in half using Peak Hosting, but having Operations-as-a-Service was a real selling point for us. Our ramp-up time was simple and efficient—a relatively easy four weeks. Plus, our software runs much better on Peak Hosting’s dedicated equipment.” — Alex Ross, co-founder and CTO, Enplug

What’s on the horizon for Peak Hosting
Over time, Peak Hosting has undertaken several initiatives to significantly improve its ability to service clients. The company has added data centers and increased the number of points-of-presence. It has also added more technical operations staff all with backgrounds that help maintain the average of about 15 years’ technical experience for the folks who design, build and maintain clients’ systems.

“We’re constantly improving our ability to help companies focus on their businesses as we take care of their technical operations,” said Jeffrey. “We’re always looking for equipment, people and procedures to improve things like throughput, connectivity, and stability, while further reducing things like latency and jitter,” he noted.

Knowing the Master

Jeffrey Papen, CEO and Founder – Jeffrey is CEO, founder and chief evangelist and visionary for Peak Hosting and Peak Web Consulting. Since founding the company in 2001, Jeffrey has grown Peak Hosting into a major player within the managed hosting industry, running the networks for many leading Web 2.0 companies, as well as architecting national network backbones and managing connectivity between global data centers. In addition, he’s working to make Peak Hosting a role model in how treating your employees well leads to better corporate success. Before establishing Peak Hosting, Jeffrey amassed over 20 years’ experience implementing BGP load-balancing and multi-homing policies at both Yahoo! and Excite@Home. While at Yahoo!, Jeffrey developed a myriad of proprietary network analysis tools, including SQL-based bandwidth usage and billing reconciliation (Happydog), ISP SLA testing (Glacier), BGP transit analysis (TUNDRA), and non-invasive multi-homing performance testing (Alpine) applications. Jeffrey is a graduate of UCLA with a degree in Computer Science Engineering, and is an analyst for Coleman Research Group. Jeffrey is a frequent industry lecturer, and has invested his time and expertise in mentoring many incubator and accelerator programs.

“We take care of everything but your code® allowing you to focus on core competencies and boost revenue.”