30 Entrepreneurs of the Year 2016

A Game Changer for Global Energy & Water Cloud Platforms: Smart Utility Systems

“Energy conserved is life preserved.”

Smart Utility Systems (SUS) is a leading provider of cloud-based Software-as-a-Service solutions for Customer Engagement, Workforce Mobility, and Big Data Intelligence and Analytics to the Energy and Utility sector. SUS is a number one Global Smart Energy & Water Cloud Platforms Provider; it is a business solutions company with core focus in areas of Customer Engagement, Mobile Workforce and Business Intelligence. SUS offers Smart Software Solutions and Consulting & Advisory Services to major energy & utility companies to support their Smart Grid initiatives with Smart Customer Mobile, Smart Mobile Workforce and Smart iQ™(SiQ™) / Smart Water-iQ. It provides innovative solutions which can reside within the cloud or client’s IT infrastructure providing them with options that will meet their immediate and future needs.

The Company continues to lead the industry with innovative cloud based solutions that are easy to integrate, plug-and-play, and help clients cut operational and IT costs. SUS believes that Utility business model will continue to evolve with the focus on Customer Engagement and Operational Efficiency through Mobile and Analytics technologies.

Product offerings
The Company provides rapid deployment solutions for multi-channel Customer Engagement, managing Demand Side Management programs, Mobile Workforce, and deploying big data analytics that reduce costs and complex IT integrations.

Smart customer mobile – SCM® is a customer-engagement web and mobile platform that provides self service capabilities to utility clients and enables real-time, two-way communication between the utility and its customers. The platform is aimed at delivering effective customer engagement, while enhancing operational efficiency and reducing complexity and costs of customer service operations.

Smart mobile workforce – SMW® is a single integrated mobile workforce platform that helps utilities improve productivity and efficiency of utility employees by providing them job, safety and asset related information in real-time on any device such as web, tablets and iPhone. It operates both in online and offline mode helping utilities reduce field service costs and adhere to safety compliance.

Smart iQ – SiQ® is an award-winning Big Data / Analytics SaaS Cloud platform with built-in customer and operational analytics. The platform provides real time data analysis on Peak Load Management, Customer Segmentation, Performance, Evaluation and Energy Efficiency. It also helps utilities keep track of customers’ usage patterns, customer segmentation basis usage analysis, assess behavioral trend analysis etc. It enables effective program management by assessing the end-users’.

Smart Water iQ – Smart Water iQ (SWiQ™) helps utilities comply with the state mandated conservation goals by real-time monitoring of water consumption, analyze customers usage pattern, avert water theft or leakages. When integrated with Smart Customer Mobile (SCM®) platform, it allows utilities to educate and motivate customers to participate in water conservation programs.

Areas of Expertise
SUS specializes in Customer Engagement Solutions, Business Intelligence, Mobile Workforce Management, Smart Grid Solutions, Big Data & Analytics, Water – Drought Solutions, Demand Response and Energy Efficiency, Advanced Metering Technology.

Driven by passion, commitment and responsibility
Passionate about the Energy and Water challenges haunting societies today SUS creates products designed to increase conservation efforts, enable better resource management, and make utility operations more efficient. It employs people who strive to create a better world around them through good stewardship, ethical behavior, and philanthropic endeavors. The company is focused on delivering technology that reduces the environmental impact of modern lifestyle.

At Smart Utility Systems (SUS), the belief is that corporate responsibility is a part of any good business. Doing the right things and in the right way creates value and strengthens their leading position in the industry. The Company’s commitment to social responsibility keeps it on track and connected to the world. It is also committed to a brighter future for its employees and communities. Supporting communities through giving has always been a cornerstone of the Company’s business. It is also a guide for so many of its decisions. In order to build the strong, healthy and safe communities SUS works closely with partners and organizations and supports Human Connect, Department of Public and Social Services (DPSS) Adopt-A-Family program and the American Indian Foundation.

Know the Key Executive

Kurt Sweetser, Vice President – Kurt has held leadership and management positions throughout his 30 years in the information technology and telecommunications industries. From 1985 to 1995, Sweetser held various positions establishing new enterprise standards and programs enabling and differentiating Southern California Edison’s (SCE) infrastructure capabilities while leading and managing more than 225 represented and non-represented team members across SCE’s 50,000 square miles of service territory. Returning to SCE in 2004 after nine years as VP and general manager with International Network Services/Lucent Technologies where he led more than 225 consultants and sales team members throughout the western United States assisting Fortune 500 organizations, he served ten more years at SCE in execute-level positions, including IT director of business relations, client services and planning, for customer service and power procurement, deployed and led the program office for SCE’s successful SAP ERP solution, and created SCE’s IT Enterprise Demand Management solution. Kurt holds a bachelor’s degree in electrical and computer engineering from California State Polytechnic University, Pomona.

“At Smart Utility Systems, we are creating knowledge to shape the future-a smarter, more sustainable future.”