“We are successful in retaining our old customers & attracting new ones.”
Established with a mission to streamline, automate & optimize workflow of their clients, primarily in the pharmaceutical & healthcare sectors, by using proactive & collaborative approach, at C-Square, customer satisfaction is their topmost priority. Satisfaction for their organization implies accelerated user adoption leading to increased productivity & efficiency. This results in optimum ROI on automation solutions. They are committed to the cause of providing personalized services &support. A focused implementation & great support services are essential for maximum productivity &returns. Their implementation & training support has benefited their clients to achieve a higher return on their business automation investment.
This is how C-Square was established
Early 2000’s witnessed the existence of two strong competitors, Covenant Pharmassist Inc. & Cybix Info Systems, offering a complete range of solutions to the pharmaceutical industry across all segments. Covenant Pharmassist Inc. founded by Sripal Bachawat, was the pioneer in providing solutions on Windows platform, whereas Cybix Info Systems founded by Sajith T, was one of the first software solution providers for Pharmaceutical Industry. Going by the adage that the best way to beat the competition is to collaborate, the two organizations realized the synergistic effects of unison and joined hands in 2002 to create C-Square & positioned themselves as leaders in the industry.
This combination now provides a one stop solution to Indian Pharmaceutical companies for their automation needs. C-Square with its ability to create advance technology solutions, which bridge the requirement gaps, has emerged as the leading solution provider of enterprise-resource-planning (ERP) software & business intelligence (BI) tool for the pharmaceutical industry in India.
STANDARD SUPPORT- Support forms the backbone of automation. At C-Square with every delivery, they provide the customer with customer portal. It is an online support where you can simply raise a ticket & the company promise to revert &attend the query within 2 business days.
IMPLEMENTATION & TRAINING- Based on the scope of the project, C-Square collaborates with its clients to jointly develop an implementation project plan. This plan includes details on how & when the data will be migrated or inputted into the system. The customers are also provided with training support. This ensures a smooth transition from the previous mode of operation to using an automation solution.
NEXT PRACTICE SOLUTION- Next Practice is unique service in the industry. They do a gap analysis on “What is” & “What to be” study on the organizations operations & processes followed. They then customise solutions & bring innovative consulting to enhance the business proposition to next practices which helps entrepreneurs to drive innovation. C-Square with its rich business knowledge & technical skills possess diversified business process experience which, enables them to help you optimize your business processes.
Top Gear for Pharma Industry Managers- It is an effective tool useful for organizations of all types in Pharma Industry. Top Gear provides an integrated view of core business processes. It facilitates information flow between all business functions &manages connections with outside stakeholders.
GoGreen SFA for Drug Marketing Co- An online system to help drug marketing companies & medical representatives to optimize their efforts by enabling efficient flow of information from various stakeholders. It has completed eight years, so is a robust &evolved solution which is trusted by over 25000 users in India.
Go4+ for C&F- A comprehensive tool for organizations to manage their C&Fs from a central place. Helps automate &optimize operations. It offers the advantages of online billing, inventory management &accounting up to finalization. It covers every aspect of the C&F business.
PharmAssist for Distributors- A complete process-management solution for distributors. Helps organize all business activities including orders, delivery and collection-tracking. It offers the added advantage of fast billing,organised & scientific stock arrangement, which helps in faster stock removal & delivery.
Ecogreen for Distributed Chain of Retail Stores- An efficient tool for distributed retail chains to engage customers efficiently and process prescriptions in the least possible time. Comes with central warehouse module for higher fulfillment and a central module for complete control
Pharmsoft for Standalone Retailers- A boon for standalone retailers & pharmacies to engage customers efficiently with complete information about their prescription orders and process prescriptions in the least possible time
Knowing the Mastermind
Sripal Bachawat, Director- Highly involved Executive of a software company based in Bangalore, offering more than 20 years of experience in logistic & operational management using information technology within supply chain from post manufacturing to end consumers. Results focused and effectual usage of resources available to boost the growth engine of any Pharma enterprise is the prime activity of my carrier success. Talent for proactively identifying and resolving problems – reversing negative sales trends, controlling repetitive costs, and automating accounting systems, maximizing productivity, creating and implementing new ideas and delivering high quality solutions adds cream to my profile.
“They have a single dashboard that helps in making quick decisions.”- Anuraag Jatia, Director, Emami Frank Ross Ltd
“We appreciate C-square and its team as they have one of the best software’s and best post sales support services.”- Natrajan Ganesh, Director, Centrico Pharmaceuticals
“Our vision is to be recognized as a leading CTO (Chief Transformation Organisation) providing value based innovative & sustainable services to its clients.”
“Our implementation & training support has benefited our clients to achieve a higher return on their business automation investment.”