Delivering unmatched business value to its customers through a combination of process excellence, reusable frameworks, technology innovation, integration, and transformation:ALTEN Calsoft Labs

ALTEN Calsoft Labs is a next-gen digital transformation, technology consulting, enterprise IT and product engineering services company, that helps customers to become smarter, highly productive, nimble and better at predicting the future. Leveraging its extensive deep industry and business process expertise, passion for customer excellence, and proven global IT services delivery model and network – it offers best of the breed offerings for Industry verticals like Education, Healthcare & Life Sciences, Networking & Telecom, Hi-Tech, ISV and Retail.

Since 1992, ALTEN Calsoft Labs has delivered unmatched and sustainable business value to its customers through a combination of process excellence, reusable frameworks, and technology innovation, integration, and transformation.

ALTEN Calsoft Labs is a pioneer in delivering Business Innovation, Integration and Transformation through disruptive technologies like SMAC (Social – Mobility – Analytics – Cloud), IoT and Big Data. The firm has mastered the art of addressing enterprise business and technology challenges through its “Connected Customer framework” that:

• Enables enterprise business transformation, technology innovation, and integration.
• Facilitates customers to thrive in the digital age by enhancing productivity and performance.

ALTEN Calsoft Labs has received accreditation certification of CMMI level-3, DEV-1.3version, ISO 9001:2015 and ISO/IEC 27001:2013 for Information security management system covering the provision of resources, work environment for software design, development testing, implementation, maintenance, enhancement, and support projects. This certifies that the Quality Management System of ALTEN Calsoft Labs has been audited and found to be in accordance with the requirements of the Management System standard.

Service Portfolio

IT Consulting Services

ALTEN Calsoft Labs has been a pioneer in helping global organizations in their enterprise digital transformationjourney. It enables enterprises with world-class IT technology consulting services that ensure growth, scalability and high performance while mitigating risks.

The company helps in building effective organizations by enhancing their competitive edge, enhancing productivity and driving business transformation. Its consulting services help enterprises work smarter, grow faster and transform businesses by unlocking innovation, driving corporate performance and governance. It provides a full range of IT and Operations consulting services, leveraging its deep industry knowledge across industries and technical expertise.

Customer Experience

Customer experience is indeed a competitive space. The ability to deliver a delightful experience to every customer has become a key differentiator for many enterprises.

In this era of Digital transformation, every enterprise is working hard in building multiple touch points and journey maps for their customers. The customer expectations can’t be met with multichannel presences alone; good customer experiences with an intuitive, simple, contextually relevant and exciting digital interaction that personalizes all touch points during a customer journey does wonders.

A carefully crafted customer experience framework drives customer loyalty, new revenue channels, and cuts down the cost significantly. ALTEN Calsoft Labs delivers compelling digital experiences by developing an omnichannel architecture comprising of:

• Personalized Digital interventions on the front end
• API and Microservices in the middle tier
• Big Data Platforms in the back end

Enterprise Digital Transformation

The pace of business is accelerating. We are living in the age of technology explosion where Digital Technologies like AI, machine learning, Robotics, IoT and Big Data are ushering a new paradigm touching billions. Digital technologies are leaving an indelible mark, and reshaping every industry landscape and how organizations function in ways never heard of. There has been a significant rise in digital transformation initiatives over the years and a lot of investment being pumped in, to transform businesses digitally. However, these initiatives are challenged in reaching digital’s true potential due to organizational silos, legacy business processes and technologies, and a myopic view by senior leadership lacking purpose, clear goals, and objectives.

In this context, ALTEN Calsoft Labs’ Lean Digital Practice enables large enterprises to rearchitect and re-engineer their front, middle and back office operations, helps prevent costly mistakes by assuring technology decisions are aligned with the business and that those decisions result in the right business outcomes in line with organization vision. The company is committed to delivering continuous value to its clients by leveraging its unique Lean Digital framework derived from helping more than 100+ clients innovate, integrate, and transform their business process operations. The firm Lean Digital framework comprises three distinct phases viz., Innovate, Launch, and Scale

With the changing business and technology landscape, CIOs across the world are redefining their priorities & business objectives leveraging existing IT investments and adopting disruptive technology platforms. Alten Calsoft Labs realizes this changing aspect of modern businesses and offers a wide range of services in the area of consulting, implementation, system integration and managed services that enable organizations to create a competitive advantage in the marketplace.

Over the years ALTEN Calsoft Labs has been supporting leading global players in Manufacturing, High-Tech, Energy & Utility, including Fortune 100 companies, in their IT & Business Transformation initiatives and has delivered accelerated value via in-depth technology & product expertise, strong industry & functional knowledge, and well-defined processes. Alten Calsoft Labs understand the need to sharing the same vision with the Clients and sharing the risks and thus most of its Managed IT services are managed by strict SLAs.

ALTEN Calsoft Labs provides the technical expertise, time and resources to manage various application environments. It delivers full benefits of critical applications disregarding issues like shrinking maintenance budget, highly complex infrastructures and limited visibility into applications.

CEO Corner

Ramandeep Singh: As CEO, Ramandeep is driving the engineering teams and strategic planning activities for ALTEN Calsoft Labs. He joined the ALTEN Calsoft Labs’ management team from Aspire Communications; a subsidiary of ALTEN Calsoft Labs. Ramandeep has over twenty years of experience in data networking, telecommunication, and semiconductor technologies. As a senior level executive, he managed strategic planning, business development, engineering and marketing related activities at various companies.

Prior to joining Aspire, Ramandeep was Marketing and Operations Head at Luminous Networks. Ramandeep also served Corona Networks as the CEO. He was also a part of Nortel, Bay Networks, Mitsubishi, VLSI Technology and LSI Logic. Ramandeep holds a B.S. and M.S. degree in Electrical Engineering.

“With a multi-cultural and transnational talent comprising over 33,700 employees, spread across 28 countries, we bring in competitive advantage, innovative and fresh perspectives to business challenges and promote a collaborative knowledge environment.”