“Every business is replete with implicit rules left over from earlier decades. These rules of work design are based on assumptions technology, people, and organizational goals that no longer hold.” – Michael Hammer.
NFF is a DC based full lifecycle IT solutions and services provider focused on addressing business challenges with productive IT solutions. Bridging the gap between traditional networking and emerging technologies, NFF adheres to its commitment of delivering holistic solutions and services to customers, with its state-of-the-art-infrastructure, threat-centric security architectures, application delivery and assurance, business agility and productivity, smart communities and Enterprise IoT, and Networks for the Future.
The only District of Columbia Certified Business Enterprise (CBE) to hold Cisco and NetApp Gold Partnership status, NFF is a member of the Better Business Bureau (BBB) and has won several accolades over the years that include, 21 consecutive Cisco Customer Satisfaction Awards, a rating of 90%+ by Cisco’s independent customer satisfaction “Discovery Survey”, a rank in the top 5 IT providers to the Washington, DC government, #59 rank in CRN Magazine’s 2011 “Fast Growth 100” list and ranking in Harvard Business School’s “Top 100 Inner City” list for the last 4 years, amongst others. In December 2014, the company was awarded the ISO 9001:2008 certification.
Variety of Solutions and Services
Team NFF takes pride in its reputation for delivering superior customer service and consistent record for excellent customer satisfaction. Having been trusted by customers with their mission-critical networks since the company’s very beginning in 1996, the company has a repeat-customer order rate in excess of 75%.
NFF partners with many of the world’s leading technology solution providers to enable delivery of the best-in-breed data center, data storage, network and security solutions to its customers. Strategically leveraging these technologies in helping customers realize value in their technology and networking initiatives on a global basis, the company serves the needs of customers in various sectors that include education, commercial, healthcare, local government, transportation & utilities, non-profit and federal government.
Among the NFF’s Solutions, the comprehensive Security Architecture Consultation service and a free Network Threat Assessment. This address some key concerns of today’s modern security threat landscape such as Security Threat Defenses, Security Data Analytics and Trusted Identity Services and Content Filtering. For those IT organizations who do not have this clear mapping or performance baseline of their applications, NFF offers a set of 3 assessments as part of its Applications Delivery and Assurance Solution, that finds and delivers critical information for customers. And as far as the Business Agility and Productivity Solution is concerned, NFF supports organization in deploying the tools necessary to increase productivity and collaboration in order to stay agile in today’s complex business environment. Today, NFF is positioned to be an experienced solution leader in the area of Smart Community and IoT and its Solutions in this field encompasses Management Consulting, Grant and Funding Support, Solution Design and Architecture, Project Delivery, Engineering Support and Managed Services and Staff Augmentation.
Amongst NFF’s award winning Services, NetActive™, is designed to enhance and expand upon standard warranty and technical service contracts provided by the manufacturers. NFF supports NetActive™ professional services that in turn are offered via NetActive™, providing clients with advanced technical services, through either remotely or on-site dispatched engineers, for network and IT systems support and projects. Primarily focused on project based professional services needs, NetActive™ can also be utilized for operational assistance to augment expertise of existing staff and/or vendor support services. The NFF NetActive™ service can include technology readiness assessments, high-level design development, low level design development, technical infrastructure deployments, periodic IT system performance and health checks, and network and system optimization services. Additionally, NFF offers custom Architecture and Design Consulting Services, geared towards evaluating existing IT infrastructures with the end goal of developing future-forward IT architecture designs and goals. Besides, its assessment offerings built around a tiered level focus which can then be tailor-made to each customer’s specific needs and scope, provide for InDepth and Discover Assessment facilities, while Network architecture that has been NFF’s core competency since the start, designing and deploying networks for State and Federal government agencies, private companies large and small, service providers, and higher education, offers assessments for customers wanting to leverage this vast expertise.
“NFF Inc. completed a very thorough assessment of our network…Their team was able to methodically pull together in just a few weeks what would have taken others months to document. There wasn’t a question asked that their staff did not have experience in and an answer to.” – Ed Leonard, IT Manager DC Fire and EMS
“MPD teamed with NFF to develop an infrastructure upgrade plan to address the network performance issues and to provide a fault tolerant network operation…The findings led to a network refresh that consisted of Cisco Integrated Service Routers and gigabit Catalyst Switches to meet our needs of security, reliability, and performance.” – Phil Edenfield, Deputy CIO Metropolitan Police Department (MPD)