“Perfection is not attainable, but if we chase perfection we can catch excellence.”– Vince Lombardi
Established with a mission and vision to work on their processes to deliver effective and efficient results, DirectViz Solutions LLC (DVS) is a disadvantaged, minority-owned and service-disabled veteran-owned small business that provides consulting services to meet the mission needs for commercial and government clients. DVS fuses technological capabilities with the right expertise to ensure cost-effective, efficient solutions that support return on investment. Since its foundation in late 2012, DVS has grown exponentially primarily due to their unwavering dedication to delivery of quality services to their business partners and clients. They have demonstrated and proven their ability to win small and large contracts and will continue to be competitive and achieve success over the next 5 to 10 years.
Targeting domains such as Technology Modernization and Data Centre Consolidation, DVS has gained trust in businesses who are willing to work with them. Some of their prestigious clients are Defense Manpower Data Center (DMDC) AND Defense Information System Agency (DISA). Having an exceptional ratings from clients and 98% DUNS Open Rating, DVS is currently supporting their clients across 12 states and 35 locations.
Being different in the domain
DVS’ commitment to deliver quality and cost-effective services and solutions makes them different from their competitors. They truly understand the current commercial, DoD, and Federal market financial conditions and budget constraints based on which they implement best business practices, using their Integrated Engineering, Delivery, and Operations Methodology (IEDOM) process that is based on industry standards
Today, DVS is ISO 9001:2008, ISO/IEC 20000, and ISO/IEC 27001 certified and appraised Capability Maturity Model Integration (CMMI) Maturity Level 3. As a result of applying these processes, they have been able to reduce Total Cost of Ownership (TCO) to their clients by improving efficiencies, effectiveness, and productivity.
Array of products & services offered
DVS’ main service areas focuses on network and infrastructure support; cyber security and information assurance; systems engineering and integration; strategic technology and innovation; and cloud computing and networking. The company has tailored their Integrated Engineering Delivery Operations Methodology (IEDOM™), utilizing industry and Government best practices, to ensure DVS provides standard, repeatable, and efficient processes for delivering Information Technology Support Services (ITSS) across a diverse customer base.
The IEDOM™ provides the foundation to deliver best practice-based approaches for their client service delivery support services requirements, aimed at producing quality work products while fostering innovation and continuous improvement. DVS’ approach implements a proven engineering practice governed within the framework of ITIL 2011 and applies systematic methods for all technical support services. People at DVS execute, monitor, and measure all ITSS efforts using a central Information Technology Infrastructure Library (ITIL)-based Continual Service Improvement, CMMI ML3 Principles, IT Lean, Agile Management Framework, and Project Management Body of Knowledge (PMBoK®) processes. DVS’ efficient support and services that provides mission-ready services and delivers effective and quality resources ensures that their clients have the support it needs to maintain and accomplish mission objectives.
Facing the difficulties
DirectViz Solutions, while drawing a smooth pathway for business operations faced the biggest challenges like competition of bidding in the federal and defense industries during a decreasing budget environment. As the overall dollars available have reduced, competition has increased and made them adapt to fit their clients’ economic conditions. To succeed as a company, they had to adjust their infrastructure to support this shift in the marketplace. Thus, they invested in tools to automate, certifications, and consultants to create a more efficient corporate capability while not sacrificing quality.
Over the first year itself, they realized that being too lean could restrict their growth. Their investments proved to be the difference in 2013 when they won their first sizeable contract. Within a few months, they grew from one to 32 employees supporting clients in 4 states. Thus, they learned not only to focus on serving the needs of the clients, but they must also think about their employees and their experience with the company.
The future sight
For a bright future ahead, DVS is presently focused to deliver exceptional IT Support Services to their clients. Whereas, they have strong plans to expand into the DoD and Federal intelligence business as part of their future endeavors.
“We have grown exponentially since our foundation primarily due to our unwavering dedication to delivery of quality and cost-effective services to our business partners and clients.”
Knowing the Mastermind
Vinnie Tran, President and CEO
Tran directs all efforts for DVS’ business strategy development, executing corporate strategy, and overseeing contracts. He provides leadership and oversight of the company business development model and organization. In directing the strategic business development and federal contract proposal development, Tran is involved through the entire life capture cycle (identification, capture and proposal development).
“ To improve our productivity and solution capabilities to our clients, we will continue to invest into people and technology and also continue to improve our processes to deliver efficiency and effective results.”