The Silicon Review
Safexpress began its journey in 1997 with a mission of delivering logistics excellence to its customers and ensuring their success. Today, the firm has firmly entrenched itself as the ‘Knowledge Leader’ and ‘Market Leader’ of supply chain & logistics industry in India.
Safexpress offers a wide range of innovative supply chain services including Express Distribution, 3PL and Consulting. The firm provides value-added logistics services for 8 different business verticals ranging from Apparel & Lifestyle, Healthcare, Hi-Tech, Publishing to Automotive, Engineering & Electrical Hardware, FMCG & Consumer Electronics and Institutional.
Safexpress offers cutting edge logistics solutions to its customers, enabling them to focus on their core competencies. The firm adds maximum value to businesses at every level, right from providing world-class warehousing support to ensuring time-definite deliveries of goods anywhere in India.
Safexpress delivers more than 80 million packages a year, traversing over 6,00,000 kms a day. The firm has warehousing space of over 12 million square feet and is operating 24 hours a day, 365 days a year. Over 2500 employees have been working for the company.
Safexpress offers innovative solutions which are designed to meet all the distribution requirements of an organization, through its fully integrated surface, air and multimodal infrastructure. Safexpress covers all 688 districts of India through its massive distribution network of 610 plus destinations. The company has a fleet of over 4500 GPS-enabled vehicles, operating 365 days a year on more than 1000 defined routes across the country.
The firm delivers in excess of 80 million packages to over 5000 corporates in India. Safexpress ensures time-definite safe deliveries to every square inch of the country.
Safexpress offers 3PL solutions ranging from designing, implementing to operating the complete supply chains of companies. These solutions help in reducing costs, streamlining delivery schedules and enabling organizations to focus on their core competencies. The firm has expert teams capable of addressing an organization’s complete 3PL needs, which bring on board rich experience and best practices from various industries. The services offered include inventory management, packaging, labeling and reverse logistics. The 3PL services are supported by a total warehousing space of over 12 million sq. ft. across India.
Safexpress provides value-added services beyond physical operations, in the form of supply chain consulting. The team of consultants is vastly experienced and offers global know-how, best practices and cutting edge technology solutions, to make an organization’s supply chain model more dynamic. Safexpress creates strategies which focus on processes & technologies required to drive growth and profitability. The consulting services include planning, strategizing, network designing as well as end-to-end supply chain implementation.
SafeAir is the Air Cargo service of Safexpress. It offers the fastest and safest way to deliver goods within the committed delivery time to any part of the country. This service meets the most demanding requirements, irrespective of the consignment size, origin or distribution. The service is backed by the organization’s state-of-the-art infrastructure and its massive distribution network, which covers every square inch of India. SafeAir provides extensive air and multimodal connectivity due to the company’s association with Air Taxi Operators such as Jet Airways, IndiGo, Air India and SpiceJet.
Campus2Home is a campus logistics service which exclusively focuses on the distribution requirements of college students. It helps the students to manage their hassles related to baggage movement during their educational courses. To support students in packing their belongings, 20 Kg ‘Campus2Home boxes’ are provided free of cost. The services offer door pickup and delivery of the student’s baggage. Free insurance, packaging and documentation support are highlights of the service, which is available at a call, an e-mail or even an SMS.
SafeReturns is a unique service offered by Safexpress which is specially targeted at companies participating in exhibitions, conferences and seminars. This service enables company delegates to make smooth exits by ensuring hassle-free returns of their firm’s products after the exhibition is over. SafeReturns provides pickups at desired times, i.e., when the event is over and provides door delivery to any place in India. The service is cost-effective with the option of To Pay freight. This service is provided by staff which is well-experienced in handling events.
Easy2Move is an unparalleled solution offered by Safexpress. This service is customized for SME’s having less volume loads as well as for delivery of personal goods, promotional items, samples, boutique goods, stationery, consumables, gifts, spare items, etc. The service is ideal for movement of products not having industrial packing. This service offers door pickup and door delivery of goods. Free 20 Kg ‘Easy2Move boxes’ are provided under the service with the flat rate per box for any destination. This service is also useful for customers requiring help during relocation of their businesses.
Safexpress honors the defense personnel and their families by offering special delivery services for their baggage. The nature of these defense personnel’s job demands a lot of traveling and carrying heavy baggage, which is an arduous task. Safexpress provides the military personnel with free door pickup and door delivery of baggage anywhere in India. While these soldiers take care of our nation’s safety, Safexpress takes care that their baggage are delivered in a cost-effective manner and safely. Safexpress does this by giving them special prices, easy payment options and inbuilt risk coverage.
Stock2Shelf enables multi-brand retail stores and shopping malls to function seamlessly throughout the year. This service ensures time-definite delivery, with the help of professionally trained crew that manages stocks along with the necessary documentation required to enter the malls. Stock2Shelf offers comprehensive mall supply chain services, inclusive movement of retail and lifestyle goods, inspection, estimation, professional packaging, security clearance, storage, destination delivery, unpacking, reassembling goods and reverse logistics.
Being hailed as the Knowledge Leader in the field of supply chain & logistics, the firm constantly innovates to provide its customers with the best. With the view to stay ahead of the competition, Safexpress has differentiated itself with the following innovative services:
Fastest and Time-Definite Delivery
Safexpress’ significant focus goes upon reduction in Transit Time and looking at means of ‘Cost-Transit Optimization’. The firm has also approached NHDP and NHAI with the objective of creating shorter routes with better road conditions. This will aid in minimizing damage to consignment and at the same time reduce transit time.
Safexpress is presently showing the way to growth to the other major players in the supply chain & logistics industry, by driving a Warehousing Revolution in the country. The firm is developing world-class warehousing facilities at key industrial hubs across India.
Use of Best and Most Advanced IT Tools
Safexpress was the first company in the Indian ‘express cargo’ industry to offer value-added services through Information Technology applications. The company provides online real time information through its unique Track and Trace System. Safexpress has also established advanced Radio Tracking Technology through VSATs and Satellite Communication that monitors route vehicles by a Global Positioning System.
Use of Latest Technology in Logistics Parks
Safexpress uses latest technology in its warehouses to provide its clients with the most efficient services. The company’s Logistics Parks are operational 24×7, 365 days in a year to provide ‘time-definite’ deliveries. Courtesy its seamless operations, the firm provides the fastest transit time.
The company has done an operational plotting of the entire country and offers services under the sub brand of ‘Safextension’. It was the idea of a ‘Network beyond a Network’ that lead to the formation of Safextension. A manual on the concept of Safextension was created with an objective to guide how one could reach all the cities of India through its Gateways. The manual provides information on a predefined routing for delivery via a predefined gateway to a predefined city. This manual helps in streamlining its operations from the very first step. It is the first manual of its kind for India.
The brand has got strongly associated with IT as Safexpress has adopted unprecedented IT initiatives. The company website features e-POD (electronic proof of delivery), which allows the customer to view a signed receipt of delivery for the consignment on screen and Virtual Cargo, an innovative planning tool. The most significant innovation has been the combined services as an end-to-end solution involving 3PL and Distribution services as a single window interface.
Apart from Door-to-Door time definite Surface cargo movement, Safexpress also provides SafeAir services and multi-modal connectivity, along with Money Management Services and Integrated Logistics Solutions.
A critical factor in Safexpress’ phenomenal growth has been the sheer innovation and scope of services offered, some being industry firsts. The company pioneered the revolutionary SAFEBOX – a readymade packaging solution giving high value cargo added safety and security by surface and air mode.
Draft on Delivery
Safexpress offers the option of ‘Draft on Delivery’ – a service through which the seller can dispatch goods through Safexpress to the buyer and be assured that the delivery would take place only once the draft has been collected.
All Risk Cover
Safexpress offers an unparalleled and unique All Risk Cover which is unmatched in the industry. In line with the motto, ‘Custodians First Carriers Later’, Safexpress provides a total cover, which insulates the seller and the buyer from any kind of damage, short-shipment or loss. The company settles the claim, provided the goods have been covered under carrier’s risk with Safexpress. The claim, if any, is settled within seven days on an unconditional basis.
Unique Business Model
One of the major factors of success of Safexpress is the adoption of a unique business model. The vast network of Safexpress is based on the franchise concept, forming a value chain of one-to-one relationships which are integrated in a seamless service chain through the company owned and operated network.
Safexpress, as the ‘Market Leader’ has been driving the warehousing revolution in India as it expects that this would be the major area of focus for the industry for many years to come. The firm is investing heavily to reduce the skill gap in the industry. The firm is providing training to its employees to upgrade their skills since supply chain & logistics is a very people-intensive industry.
Safexpress will strengthen its future competitiveness by making bold investments to develop innovative technologies, strengthen its product development capacity, enhance the quality of its customer service and increase its brand value as a leader.
Over 5000 enterprise customers including firms like Siemens, Benetton, Hilti India Pvt Ltd, NIIT Ltd, Microsoft India Ltd and Hewlett Packard Enterprise India Pvt Ltd.
Awards & Recognitions
Safexpress has been conferred with numerous prestigious awards for its relentless efforts and contribution to the industry, which include Lifetime Achievement Award by ELSC, Distinguished Entrepreneurship Award by PHD Chamber of Commerce & Industry, Retail Leadership Award by Asia Retail Congress, among others.
Recent Awards include ET Inspiring Business Leader, Large Fleet Operator of the Year and Excellence in Green & Sustainable Supply Chain.
“Our mission is to adopt and internalize a work culture which demonstrates a ‘We Can We Will’ attitude to reflect in our daily responsibilities to far exceed our objectives.”
Knowing the Key Executive
Mr. Rubal Jain, Managing Director
“We have been serving our clients for the last two decades. Most of our clients have stuck with us during our two decade long journey.”