Hostway Corporation has been a global leader in managed and cloud hosting for 20 years, serving customers ranging from startups to Fortune 500 companies, and specializing in hosting mission-critical workloads and applications. Hostway delivers highly-secure, compliant, and always-available solutions to thousands of customers worldwide and commit itself to living by the Customer Pledge and giving each and every customer the exceptional service they deserve, providing unmatched technical expertise, empowering customers to run their apps where they run best made possible by the company’s hybrid cloud and providing customers with 24/7/365 phone access to real experts, including cloud hosting experts who are committed to solving customer problems.
The Hostway Customer Pledge
Founded in 1998, and with over 500,000 customers worldwide, Hostway has a deep history of earning customer trust. It believes in building lasting relationships with its customers by providing industry-leading expertise and infrastructure. The Hostway Customer Pledge reflects its commitment to its customers and focuses on enabling their success.
The Chief’s Take on:
Putting Customers First in Everything It Does
Customers are the reason we exist. Every Hostway employee, in every function, will go above and beyond for our customers. The best relationships are always based on trust, and we will do everything we can to earn our customer’s it with exceptional service before, during, and after the sale.
Providing Peace of Mind
We work around the clock to identify and resolve issues before they impact customers. We will respond with the utmost urgency, focusing on rapid and satisfactory resolution, exceeding our SLAs. We will own the day-to-day operational tasks so you can focus on running your business.
Investing in Infrastructure and People
We invest in our infrastructure and people so that we remain the destination of choice for customers who require reliable, secure and compliant hosting solutions. We ensure that our global SAE16 SOC1 Type II data centers deliver 100% uptime with high-quality, Tier 1 bandwidth, and are powered by the latest technologies. We want our customers to be confident in our HIPAA-/PCI-compliant, hybrid cloud solutions, so they are backed by stringent SLAs and a team of ITIL-certified cloud hosting experts.
Innovating to Improve Performance and Increase Value
We create new products where needed and integrate best of breed products where appropriate so that customers never receive a “cookie-cutter” solution. Our unique, highly-flexible, secure, and compliant hybrid cloud platform empowers customers to run their apps where they run best, delivering the most value in the industry.
Always Fair and Own Up to Mistakes
Let’s face it, we’re all human. In the rare case, an error or mistake occurs, we will provide a quick and transparent resolution. We’ll always honor our aggressive SLAs across all of our product sets.
Trusted Cloud Hosting Solutions Optimized for Your Mission-Critical Application
Hostway’s broad and comprehensive portfolio enables to create the most optimal solution for your unique requirements. The expert architects help you build the right managed public, private, or hybrid cloud hosting solution for your mission-critical application or workload, leveraging its 10 global data centers, and the AWS and Azure hyper clouds.
“Hostway delivered a rock-solid platform, consultation and ongoing management that made our lives much easier. It was an incredibly easy decision to stay with them as the provider for our production environment in addition to test and development, especially because Hostway provides excellent expertise on server cluster creation and management.”
“Hostway was unbelievably helpful when I was looking for a hosting company that provided a HIPAA compliant cloud hosting solution. Since this was the first time I was looking for a HIPAA compliant server, I had a lot of questions and need to be 100% confident in the provider. From day one, all my questions were answered and I was given all the guidance I needed and more. Now that we have been a customer of Hostway for over a year I can say that I am very happy with the service and support we receive.”
Belaud the Brilliance
Emil Sayegh, Chief Executive Officer: Emil joined Hostway as president and CEO in September 2016. Prior to Hostway, Emil was the chairman of the board, CEO, and president of Codero Hosting. Emil also led and expanded cloud computing and hosting businesses for HP and Rackspace.
In addition to his leadership roles, Emil spent more than 15 years in the IT industry developing, marketing, and managing products for Dell, RLX Technologies, and Compaq. He is an avid Texas Longhorns fan and holds a bachelor’s degree in engineering and a master’s degree in business from the University of Texas at Austin. Emil also holds nine patents.
Emil is an active outdoorsman who especially loves skiing, hunting, fishing, gardening, and traveling. You can also find him reading his favorite business classics like Good To Great, Built to Last, The 7 Habits, and Made to Stick.