Tracking And Troubleshooting End-To-End Business Transactions In Real-Time: Nastel Technologies

“Focused on mission-critical applications, we provide real-time, in-memory analytics using Machine learning algorithms to proactively evaluate situations and avoid false alarm.”

Organizations nowadays have a decent supply of expensive monitoring tools they’ve either built themselves or bought. In many cases these tools do not deliver on the promised value. There are many reasons why software becomes shelfware – maybe the users, left the organization, or perhaps the product didn’t meet expectations, the vendor may not have provided adequate support,or it could simply be out-of-date.

The goal of every IT organization is to use solutions and resources that can help companies drive value. Years after the software was purchased, with continuously improved products, application performance management (APM) software can help make it happen.

Founded in 1994 by David Mavashev, Nastel Technologies is a premier global provider of best-in-class application performance management solutions. The company provides IT organizations and business executives with the tools and insights they need to understand and manage their digital environments.

The Next Generation of Analytics for IT Operations

Headquartered in Plainview, NY, Nastel is a privately held company and profitable since its inception. The company has offices in the U.S., the U.K., France, Germany, and Mexico, and a network of partners throughout Europe, the Middle East, Latin America and Asia.

Nastel Technologies help large enterprises collect, analyze, track, and visualize data from virtually any source, from mobile to mainframe. It extracts business value in the form of insights that improve business process performance and enable fast problem resolution.

With use cases from financial services to healthcare and retail operations, Nastel’s enterprise-grade AutoPilot solutions encompass deep real-time monitoring, transaction tracking, diagnostics and analytics. Spanning applications, middleware, transactions, end-user experience, log analytics and mobile services, Nastel is the answer for the toughest APM and operational intelligence challenges. Being chosen for Fortune 500 and Global 2000 corporations by Gartner as the sole “visionary” APM vendor in the latest 2016 APM Magic Quadrant, Nastel AutoPilot has earned a reputation for helping companies significantly reduce the frequency and duration of costly application outages.

Nastel had a phenomenal 2017, both from a customer success standpoint as well as with the innovative products and capabilities that the company has been able to bring to market. Being a global provider of application performance management solutions for mission-critical applications, the company expands by purchasing a 28,000 sq ft. office building in Plainview, NY to accommodate growth. Also, customer satisfaction is Nastel’s top priority and for 2017, it has achieved a 97% renewal rate from its existing accounts.

A Fresh Approach to Analytics

IT organizations and other lines of business always want to find data outliers faster and sense problem conditions before they actually affect users. But ever-growing volumes of business data and never-ending streams of event data overwhelm traditional analytic methods.

Although many IT organizations basic analytics tools may be sufficient to keep MTTR to an acceptable level from their perspective they need more sophisticated capabilities to answer questions like: How does the performance of IT operations or outages impact the business? And, is there any way to understand the dynamic interplays in real-time to optimize intelligent day-to-day management of the business?

To answer these business-centric questions and provide actionable guidance for decision-makers, Nastel’s AutoPilot is the best choice. The integrated AutoPilot Insight platform is Nastel’s flagship product. It serves a wide variety of users by fusing high-performance data handling, sophisticated real-time smart analytics, and the ability to operate across diverse IT technology stacks and users, including Development, QA and production support groups.

AutoPilot Insight is used in financial services, retail operations, consumer electronics, healthcare and many other industries in use cases ranging from compliance, payment and claims processing, electronic medical record transmission, managed file transfers, order management, and many other business-critical applications.

The AutoPilot fuses:

• Advanced predictive anomaly detection, Bayesian Classification, and other machine learning algorithms
• Raw information handling and analytics speed
• End-to-end business transaction tracking and diagnostics that spans technologies, tiers, and organizations
• Intuitive, easy-to-use data visualizations and dashboards

The 2018 Announcements

After witnessing the sheer success in the previous years and being highlighted as an innovative implementation of CEP in an APM solution, Nastel has got a rucksack of announcements for this year:

• The company is coming up with an all-new AutoPilot Insight Decision Support System (IDSS). This new system will enable users to talk to their data on an ad-hoc basis and gain instant insight to make proper decisions to foresee and preempt potential issues
• Nastel is also going to provide support for monitoring and tracking of file transfers through IBM’s MFT and Sterling Managed File Transfer
• The company is applying Machine Learning algorithms to its end-to-end multi-tier Business Transaction Monitoring (BTM) and Log Analytics for ZOS to enrich Nastel’s APM solution
• Lastly, Nastel is extending its monitoring of message-oriented middleware technologies covering Kafka, ActiveMQ, Rabbit MQ and Self-Service management of Tibco EMS

Howdy Chief!

David Mavashev is  the  Chief Executive Officer of Nastel Technologies. As a recognized leading industry expert, David sets strategic directions, encourages new innovations, and brings a rare combination of business and technical acumen.

A successful entrepreneur, David is a General Partner at Elefund LLC, an investment and venture capital company helping new start-ups with innovative and disruptive solutions in a variety of industries. He is also the founder of jKool, a SaaS-based startup pioneering new artificial intelligence and analytics techniques that provide valuable business insights from real-time streaming data.

Prior to these entrepreneurial engagements, in a joint venture between a subsidiary of NYNEX and IBM, David architected and managed the implementation of the first commercial messaging product, which IBM markets as IBM MQ. A pioneer in the early evolution of messaging technologies, he logged many years as an IT consultant working with some of the world’s foremost enterprises.

"We know data. From high-velocity streaming information to APM metrics generated by your IT infrastructure, we capture the business value in real-time.”